Moving and Handling of People training that gets your team CQC-ready
- CQC-aligned, mapped to the Care Certificate framework
- Completed in the hub in over 60 languages
- A certificate for every staff member, for your CQC evidence
- A wrong answer triggers a follow-up lesson, so gaps are closed
From £25.99 per staff member, one-off. No subscription needed.
Specialists in the technology behind it all
The same AI and technology behind the world's best products powers CareStream, so your team's moving and handling of people training stays accurate, always up to date with the latest guidance, and is delivered in over 60 languages.

Why Safe Moving and Handling Matters
Moving and handling people safely protects everyone. When done badly, it can cause serious injuries to the people we support, including bruising, fractures, dislocated joints and emotional distress. It can also injure staff, particularly causing back injuries that may end careers. Safe moving and handling preserves dignity, promotes independence and shows respect. It is a legal requirement and a fundamental part of quality care in our home.
Why is it important to follow each person's individual moving and handling care plan?
The correct answer is “Because it is based on a proper assessment of their specific needs and risks”. In the full module, a wrong answer triggers a short follow-up lesson and a fresh question, so the gap is always closed before completion.
That is how the training works. Give your whole team the full Moving and Handling of People module.
What This Training Covers
A clear, practical grounding in moving and handling of people.
This annual refresher covers the essential knowledge you need to move and handle people safely in the care setting. It reviews why safe moving and handling matters, the principles we follow, how to assess and plan moves, and how to protect both the people we support and yourself from injury. Remember: this module covers knowledge only. You must also complete practical competency assessments with your supervisor.
Learning Outcomes
By the end, your staff will be able to:
What Your Team Will Learn
A closer look at the moving and handling of people module.
The module is built in short, practical sections. Each one teaches a part of the topic, then applies it to a real care scenario and checks understanding before moving on.
Why Safe Moving and Handling Matters
Moving and handling people safely protects everyone. When done badly, it can cause serious injuries to the people we support, including bruising, fractures, dislocated joints and emotional distress. It can also injure staff, particularly causing back injuries that may end careers. Safe moving and handling preserves dignity, promotes independence and shows respect. It is a legal requirement and a fundamental part of quality care in the care setting.

Key Principles of Safe Moving and Handling
We follow important principles every time we move or handle someone. Always assess before you move. Never attempt a move you are not trained or confident to do. Use equipment as instructed in the care plan. Get help when needed; never struggle alone. Keep your back straight, bend your knees, and keep the load close. Encourage the person to help themselves as much as they safely can to promote independence. Always explain what you are doing and gain consent before starting.

Assessing and Planning Each Move
Every person has an individual moving and handling assessment in their care plan. This tells you exactly how to move them safely, what equipment to use, and how many staff are needed. Read and follow this assessment every time. Before each move, do a quick check: is the person well today or are they more tired or unsteady than usual? Is the environment safe with no obstacles or wet floors? Is the equipment working properly? If anything has changed or seems unsafe, stop and reassess. Never guess or take shortcuts.

Using Equipment Safely and Correctly
We use various equipment to move people safely, including hoists, slide sheets, transfer boards, stand aids and walking aids. You must only use equipment you have been trained to use. Always check equipment before use: is it clean, undamaged and working? Are batteries charged? Are slings the right size and type for this person? Follow the manufacturer's instructions and our training. Never modify or misuse equipment. Report any faulty or damaged equipment immediately and take it out of use. Equipment helps us move people safely and comfortably when used correctly.

Protecting Dignity and Gaining Consent
Moving and handling can feel undignified and vulnerable for the people we support. Always preserve privacy by closing doors and curtains. Explain what you are going to do in simple terms before you start. Gain consent and never force someone to move if they refuse. Cover the person appropriately and avoid unnecessary exposure. Be gentle, reassuring and respectful. Allow time and do not rush. If someone lacks capacity to consent, act in their best interests following their care plan and any advance decisions. Treat everyone as you would want your own family treated.

Knowing Your Limits and Seeking Help
You must know your own limits and never attempt a move you are not confident or trained to do. If a care plan says two staff are needed, you must have two staff. If you have not been trained on a piece of equipment, do not use it. If something feels unsafe or wrong, stop and get help. It is always better to ask for assistance than to risk injury. If you are pregnant, have a health condition or injury that affects your ability to move people safely, inform your manager immediately. Looking after yourself means you can continue to care for others safely.

Key Points Covered
The things your team must remember.
- Always follow the individual moving and handling assessment in each person's care plan
- Use equipment correctly and only if you are trained; check it is safe before every use
- Never attempt a move alone if two or more staff are required
- Always explain what you will do and gain consent before moving someone
- If anything changes or feels unsafe, stop and reassess; know your limits and ask for help
- Report all incidents, near misses, equipment faults and changes in someone's mobility immediately
Who and how often
Moving and Handling of People is refreshed every year, for the staff in your care setting whose roles require it. It includes a practical sign-off.
CQC and standards
Supports the training evidence CQC expects to see for a well-run, safe care setting.
How CareStream Delivers It
Not a slideshow once a year. Training that sticks.
CareStream delivers moving and handling of people training in the hub your team already uses, grounded in best practice and your own policies, so it fits your care setting and not a generic template.
Teach, then assess
Short teaching sections and a real care scenario, then an assessment that checks understanding.
In any language
Staff complete it in over 60 languages, while your records stay in English.
Learn and retry
A wrong answer triggers a short follow-up lesson and a fresh question, so the gap is closed.
Renewals handled
Automatic reminders at 90, 30 and 7 days, with a live compliance dashboard.
How your team gets trained
From your dashboard to your team, in the CareStream hub.
Training is delivered in the hub each staff member logs into. You allocate the modules, they complete them in their own language, and you get the completion records and certificates for your CQC evidence, with any gaps closed by automatic follow up training.
- 01
Buy and allocate
Assign Moving and Handling of People to each staff member in seconds. No course builder and no setup for each person.
- 02
They complete it in the hub
Staff work through the module on any device, in over 60 languages, teaching then checking understanding. A wrong answer sends a short follow up lesson.
- 03
You track it
See live completion status and a certificate for every person, ready as evidence for CQC.
Safeguarding Adults

Moving and Handling of People
Moving & Handling of People
Infection Prevention & Control
In every language
Any step, in their language, in one tap.
Care teams are diverse and training should not leave anyone behind. On any lesson or question, a staff member taps the language button and the whole step flips into the language they think in. They understand it properly, and your records stay in English.
- One tap flips any lesson or question into their language, instantly.
- Over 60 languages, with no setup and no separate versions to manage.
- Completions and certificates stay in English for your CQC evidence.
Try the language button in the preview, or see every language
Moving and Handling of People

Learning: what to read first
About 35 minThis annual refresher covers the essential knowledge you need to move and handle people safely in the care setting. It reviews why safe moving and handling matters, the principles we follow, how to assess and plan moves, and how to protect both the people we support and yourself from injury. Remember: this module covers knowledge only. You must also complete practical competency assessments with your supervisor.
FAQs
Frequently asked questions.
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