For quality managers

Ask the report. Get the action points.

Upload an inspection report and ask it questions in plain English. Every audit produces a prioritised improvement plan, and analytics surface the knowledge gaps your staff keep running into, ranked by how often they come up.

CQC Report Chat answering questions about an inspection report
Quality work, as it is

The findings are in the reports. Finding them takes the time.

An inspection report runs to many pages. Audit results arrive in different formats. Staff questions that reveal a gap in understanding are never collected anywhere.

CareStream reads the reports with you, structures the audits and records the questions, so the action items come to you.

Without CareStream

Reading reports end to end, collating audit write ups by hand, and learning about knowledge gaps when something goes wrong.

With CareStream

Ask the report what needs doing, receive an improvement plan with every audit, and see knowledge gaps ranked by frequency.

What changes for you

From report to action, without the hunting.

Every source of quality information, turned into something you can act on.

  • Find the action points in an inspection report instantly
  • Findings cross referenced against your policies and the CQC framework
  • A prioritised improvement plan with every completed audit
  • Knowledge gaps flagged in real time and ranked by frequency
  • A monthly summary report of what staff are asking
  • Audit findings linked to training, and training impact measured
CareStream advanced analytics
How it works for you

Three steps from report to clarity.

01Upload the report

Upload your CQC inspection report as a PDF. It stays private to your account.

02Ask in plain English

Ask what the findings mean, what needs doing and where your evidence sits.

03Get specific answers

Answers cross reference your policies and the framework, and can help you draft a factual accuracy challenge.

The questions quality managers ask

Ask the report what you need to know.

Action points

What are all the actions we need to take under the Safe key question?

Evidence

Which of our policies cover the medication finding on page nine?

Challenge

Is there anything in this report we could challenge on factual accuracy?

The tools you will use

Quality information, turned into action.

CQC Report Chat

Upload your inspection report and chat with it.

Explore CQC Report Chat

Care audits

Structured audits with section scores, an overall rating and an improvement plan.

Explore Care audits

Advanced analytics

Depth, trends and drill down across your policy and training data.

Explore Advanced analytics

Audits linked to training

Turn an audit finding into training, then see whether it worked.

Explore Audits linked to training

Training impact

Measure whether training changed what staff know.

Explore Training impact

Cross-policy consistency

Find where two policies tell staff different things.

Explore Cross-policy consistency

Questions from quality managers

Frequently asked.

Is our inspection report kept private?

Yes. The report stays private to your account, is encrypted at rest and is never used to train AI models.

Can it help with a factual accuracy challenge?

It can help you identify points to challenge and draft your response. It is for information and planning, and the decision on what to submit is yours.

Where do knowledge gaps come from?

From the questions staff ask. Topics that come up often, or that the policies do not answer well, are flagged and ranked by frequency.

Do audit reports need formatting?

No. A formatted report with every response and section score is generated as soon as the audit is complete.

Ask your last inspection report a question

Upload the report and see the action points in minutes.

Accreditations and compliance

  • Good Business Charter accredited
  • CPD Certification Service accredited provider
  • Registered with the Information Commissioner's Office
  • Disability Confident Committed
  • GDPR compliant

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