The answer you need on shift, on your own phone, in the language you think in.
A question comes up at 3am and there is nobody to ask. CareStream puts your home's own policies in a hub on your phone. Type or speak the question, in any language, and get the answer from the policy your manager approved, with the source it came from.
Policies live in a folder. Questions happen on the floor.
The policy folder is in the office, written in English, and runs to hundreds of pages. When something unexpected happens on a night shift, you ask a colleague and hope they remember it right.
CareStream does not add another thing to read. It answers the question you actually have, when you have it, from the policies your home already uses.
You wait for a manager, ask whoever is nearby, or guess. If English is your second language, the written policy is harder still.
You ask in the hub on your phone and the answer comes from your home's own approved policy, in the language you asked in, with the source named.
One hub on your phone. Policies, training and questions together.
Your manager sends a one-tap sign-in link. After that the hub works like any app on your phone.
- Type or speak your question, and hear the answer read back
- Ask in over 60 languages. The hub detects the language and answers in it
- Every answer names the policy it came from, so you can read the original
- Prefer email? Send the question and the reply arrives in the same thread
- Your training arrives in the same hub, ready to complete on shift
- Questions are asked privately, without going through a manager first
Sign in once. Ask whenever you need to.
Your manager invites you. Tap the link on your phone and the hub opens, with no password to remember. You can install it like an app.
Type or speak the question in the language you are most confident in. There is no setting to change and no special command.
The answer comes from your home's approved policies, in your language, with the policy it came from. Ask a follow-up and the hub keeps the context.
The questions that come up on every shift.
A resident has had a fall and seems fine. What do I need to do and who do I tell?
How much notice do I need to give to book annual leave?
A resident has refused their evening medication. What does our policy say I should do?
Built for the person on shift, not the person in the office.
A conversational hub in any browser, installable on your phone, with a passwordless sign-in link.
Speak the question instead of typing it, and listen to the answer read back.
The same policy answers questions in over 60 languages. Your home's documents stay in English.
Ask by email from any device. Reply to the thread to ask a follow-up.
Mandatory and policy-based training delivered to your phone. A wrong answer becomes a short lesson, not a fail.
What long-serving staff know about each resident, approved by your manager and asked for by name.
Frequently asked.
Do I need to download anything?
No. The hub works in any browser. You can also install it on your phone like an app, straight from the sign-in link.
Which languages can I ask in?
Over 60. The hub detects the language of your question and answers in the same one. You do not need to choose it.
Where do the answers come from?
From the policies and documents your home has uploaded and approved. Every answer names the source, so you can check the original wording.
Can my manager see my questions?
Questions are logged so your home can show inspectors that staff use the policies. Questions about sensitive employment topics can be asked without going through a manager first.
CareStream for the rest of your team.
Give your team answers on shift
Show your carers the hub on their own phones. Upload the policies you already have and see it working inside a fortnight.
