Structured audits that take minutes to complete and produce a report you can actually use.

Regular audits are a CQC expectation, but completing them manually is slow, inconsistently formatted, and rarely produces findings that lead to clear action. CareStream guides your team through structured audits in the hub, scores every section, and generates a formatted report with AI recommendations the moment you finish.

Medicines Management Audit

Completed 22 May 2026

Good

AI rating

5

Sections

24

Answered

1

Flagged

Section scores

Storage and security

95%

MAR charts

90%

Competency and training

67%

PRN protocols

88%

Receipt and disposal

92%

1 area flagged: competency renewals due before 10 June.

Most care setting audits take too long, read differently every time, and rarely lead to action.

A care manager filling in a paper audit form or a spreadsheet can spend two to three hours on a single audit. The questions vary from month to month depending on who does it. The resulting report is filed, a few actions are noted, and the cycle repeats with the same weaknesses.
CQC inspectors want to see that internal audits are consistent, that they produce clear findings, and that those findings come with sensible actions. CareStream gives every audit the same structure, scores each section as you go, and turns your answers into a formatted report with prioritised recommendations.
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Traditional manual audit

A manager spends two hours on a spreadsheet. The format changes each time. Findings are noted but inconsistently. The audit exists on paper but rarely reads the same way twice.

CareStream audit

A structured audit is completed in the hub in well under an hour. Every section is scored, findings and actions are captured against each question, and a formatted report with AI recommendations is generated the moment you finish.

Choose it, work through it, receive your report. No formatting, no spreadsheets.

Pre-built audit templates cover the areas CQC inspects. You work through each one section by section in the hub, and the report is generated automatically the moment the audit is complete.

01

Choose the audit and start

CareStream ships with pre-built templates for medicines management, infection control, health and safety, fire safety, resident bedrooms, the kitchen, accident and incident records, and more. Choose a template, add your own, and start the audit yourself or have any manager or senior complete it.

02

Guided, structured completion in the hub

You work through the audit section by section. Each question takes a clear Yes, No or Not Applicable, with space to record what you found and the action required. Your answers save as you go, so you can pause and pick up later on any device.

03

Formatted report generated automatically

When the audit is complete, CareStream produces a formatted report showing each section score, your findings, the actions you recorded, your summary, and AI recommendations. The report is locked and ready to print, save as a PDF, or present to a CQC inspector.

Not just our templates, your audits too.

Every service audits things the standard templates do not cover. With CareStream you build your own audit in minutes, name it, add your questions, choose how often it runs, and it works exactly like the built-in ones. No spreadsheets, no setup, no formatting.

Audit anything, your way

Build an audit for whatever matters to your service: kitchen hygiene, a maintenance walk-round, a supervision checklist, medication spot-checks. Add as many questions as you need, each with Yes, No, N/A and notes, or free-text findings.

The same structured experience

Custom audits behave exactly like the ready-made ones: clear response buttons and a notes field on every question, answers that save as you go, section-by-section scoring, and a formatted report on completion.

Allocate to the right people

Assign each audit to the staff who should carry it out. It appears in their hub on any device, ready to complete while they walk the home, so the right people own the right checks.

Inspection-ready, automatically

Every audit, custom or built-in, generates AI recommendations mapped to the CQC Key Questions and is stored, formatted and ready to show an inspector. One consistent process instead of scattered paper and spreadsheets.

Close the loop, from policy to proven impact.

Build your own audit, link it to the training it measures, and CareStream shows you whether that training is actually improving practice. It joins up the whole cycle, in one place.

01

Upload your policies

Add your own policy documents. They become the single source of truth everything else is built from.

02

Training generated from them

CareStream creates training modules grounded in your policies, so staff learn your way of working, not a generic course.

03

Build an audit, linked to the training

Create an audit for the practice that training should improve, and link it to the module. The audit becomes your real-world measure of whether it worked.

04

See the training impact

CareStream tracks the audit's compliance score against training completion over time, so you can see whether the training is landing in practice.

It needs a few monthly audit runs to show a meaningful trend, and it shows a correlation rather than proof of cause. Even so, it is exactly the train, audit, improve and re-audit cycle that CQC's well-led question looks for.

Every question is consistent, and every answer is captured in the same structure.

A clear answer and a note for every question, formatted identically every time.

The guided audit walks you through every required question in the right order. Each question takes a Yes, No or Not Applicable, with space for what you found and the action to take, so every audit is formatted the same way regardless of who completes it.
It can be completed on any device, at any time. Answers save as you go, so a manager finishing a medicines audit at the end of a shift takes the same structured path as one completing it at the start of the day.
Medicines

Are all controlled drugs stored in a locked cabinet with access restricted to authorised staff only?

Infection

Is there documented evidence that PPE stocks are checked and replenished at least weekly?

Resident rooms

Is each resident bedroom clean, safe, and free of slip or trip hazards on the day of the check?

Medicines Management Audit

Section 2 of 5 · Competency and training

Saving

4.Does every member of staff administering medication hold a current, in-date competency sign-off?

Outcome of audit

Two staff due for renewal in June.

Actions to be taken

Book both renewals before 10 June.

5.Are all medication administration errors from the last 30 days documented and reviewed by a senior member of staff?

12 of 24 questions answered

Capture the evidence, right on the question.

When you spot something as you walk the floor, take a photo there and then. On a phone or tablet, your team can attach one or more images to any audit question as they go. The photos are optional, compressed automatically, and stored against that exact question, so when the audit is reviewed the evidence is right there beside the answer.
Conducting a CareStream care audit on a phone, attaching evidence photos to an audit question using the Add photo button

Take or upload photos on a phone or tablet, question by question.

Out on the floor, tap Add to snap a photo or choose one from the gallery. Each image attaches to the question you are on, and they are compressed automatically so they upload quickly, even on care home wifi.

A CareStream care audit in the staff hub, showing four evidence photos attached to a Safety question for Resident Bedrooms Room 13

Attached to the exact question in the staff hub.

The evidence sits right under the answer, so anyone opening the audit can see exactly what was checked and what it looked like, not just a Yes or a No.

A CareStream administrator reviewing a completed audit, with the captured evidence photos shown beneath the audit question

Every photo is waiting when the audit is reviewed.

When a manager or inspector reviews the completed audit, the photos appear beneath each question. Click any thumbnail to open it full size as part of your evidence trail.

A formatted report with every response, every section score, and your summary. Generated instantly.

The moment the last question is answered, the report is ready. No formatting, no copying responses into a template. The completed audit is stored in CareStream and can be printed, saved as a PDF, shared with the management team, or presented directly to a CQC inspector.

Completed22 May 2026 at 09:14

Medicines Management Audit

Completed by Sarah Mitchell, Deputy Manager

Good

AI rating

1

Area flagged

QuestionResponseOutcome and actions

Are all controlled drugs stored in a locked cabinet with access restricted to authorised staff only?

Yes

Is there a current MAR chart for every resident receiving prescribed medication, with no unexplained gaps in the last 14 days?

Yes

Have all medication administration errors from the last 30 days been documented and reviewed by a senior member of staff?

Yes

One near-miss logged on 14 May. Reviewed and signed off by RGN.

Does every member of staff administering medication hold a current, in-date competency sign-off?

No

Two staff due for renewal in June. Action: book both renewals before 10 June.

Are PRN medication protocols in place for every resident prescribed as-required medication, reviewed within the last three months?

Yes

Is there a clear process for receiving, checking, and recording new medication from the pharmacy?

Yes

Process documented in the medicines policy.

Are medication storage temperatures checked and recorded daily for all items requiring refrigeration?

Yes

Is there documented evidence that the medication trolley is cleaned and checked at least monthly?

Yes

Last cleaned 18 May 2026. Record in the medication log.

Audit summary

Strengths

Storage, MAR charts, and PRN protocols all met in full.

Areas to improve

Two competency sign-offs approaching expiry.

Deadline for actions

10 June 2026

Every completed audit generates a prioritised improvement plan. Automatically.

CareStream reads the responses from each completed audit and generates specific, prioritised recommendations based on what your findings actually show. Not generic advice from a template. Every recommendation is drawn from the answers you gave and the actions you recorded in that audit.

Recommendations tied directly to the findings that generated them.

Each recommendation references the specific finding it is based on, the risk it addresses, a suggested action, and a priority level, so managers can act immediately without having to interpret the audit data themselves.
Each completed audit is stored alongside its recommendations and an overall AI rating of Outstanding, Good, Requires Improvement, or Inadequate, giving you a clear, consistent picture of where the service stands at the end of every audit.

Specific to your findings

Recommendations reference the exact questions that returned a No, not the audit as a whole.

Prioritised for you

Each recommendation carries a clear priority so the management team knows what to deal with first.

An overall rating

Every completed audit is given an Outstanding, Good, Requires Improvement, or Inadequate rating based on the responses.

AI Recommendations

Medicines Management Audit

Based on your completed audit: 22 May 2026

3 recommendations
High priorityBased on: Q4 finding

Book medication competency renewals for two staff members before their sign-off lapses.

Two staff members are approaching the end of their current medication competency period. Administering medication without a current sign-off is a risk under the Safe key question. The audit records an action to complete both renewals before 10 June.

Medium priorityBased on: Q4 finding

Set competency renewals to be booked 60 days before they expire.

Booking renewals well ahead of the expiry date would keep every member of the medication team in date and remove the risk of a last-minute lapse.

Low priorityBased on: near-miss note

Confirm the near-miss from 14 May has been shared with the wider medication team.

The near-miss on 14 May was documented and reviewed. To close the learning loop, confirm the finding was shared at the next team handover and record that a debrief took place.

From guided completion to section scoring to AI recommendations. One place for the whole audit.

CareStream gives every audit the same structure, scores it as you go, and turns your answers into a formatted, inspection-ready report.

Ten pre-built templates

Medicines management, infection control, health and safety, fire safety, resident bedrooms, the kitchen, accident and incident records, and data protection. All ready to use, and you can build your own.

Section-by-section scoring

Every Yes, No or Not Applicable is scored as you go, so you can see exactly which sections are strong and which need attention before you finish.

Auto-save and resume

Answers save automatically as you work. Pause an audit and pick it up later on any device, exactly where you left off.

Shift and room-by-room audits

Run audits by day or night shift, or room by room for resident bedroom checks, so the record matches how the audit is actually carried out.

Inspection-ready reports

Each completed audit is locked and formatted, ready to print, save as a PDF, or present directly to a CQC inspector.

AI recommendations and rating

Every completed audit generates prioritised recommendations from your findings, plus an overall rating of Outstanding, Good, Requires Improvement, or Inadequate.

An audit record that shows inspectors a consistent, structured approach to quality.

CQC inspectors assess whether internal audits are consistent, whether they produce clear findings, and whether those findings come with sensible actions. CareStream generates the evidence for all three.
What CareStream recordsWhat this shows an inspector
Structured report for every audit
A formatted report for every completed audit, with section scores, your findings, and the actions recorded. The same format regardless of who completed it.
Section scores
A clear score for each section of the audit, showing which areas were met in full and which were flagged for action on the day.
Findings and actions on every question
Each question carries the outcome of the audit and the action to be taken, so inspectors can see findings are noted and followed with a clear next step.
AI recommendations and overall rating
Each completed audit is stored with prioritised recommendations and an Outstanding, Good, Requires Improvement, or Inadequate rating, showing a structured approach to quality improvement.
A timestamped completion record
Every audit shows who completed it and when, demonstrating that audits are carried out and recorded as part of the routine of the service.

The complete care audit toolkit.

Ten pre-built templates

Medicines, infection control, health and safety, fire, resident bedrooms, kitchen, accident and incident, and data protection. All ready to use, and you can build your own.

Guided, structured completion

Work through each audit section by section with a clear Yes, No or Not Applicable and notes on every question. Consistent regardless of who completes it.

Automatic report generation

A formatted report with section scores, your findings, your summary, and AI recommendations is generated the moment the audit is complete.

Section-by-section scoring

Every answer is scored as you go, so you can see which sections are strong and which need attention before you finish.

Auto-save and resume

Answers save automatically as you work. Pause and pick the audit up later on any device, exactly where you left off.

Shift and room-by-room audits

Run audits by day or night shift, or room by room for resident bedroom checks, so the record matches how the audit was carried out.

Inspection-ready reports

Each completed audit is locked and formatted, ready to print, save as a PDF, or present directly to a CQC inspector.

AI recommendations and rating

Every completed audit generates prioritised recommendations from your findings, plus an overall Outstanding to Inadequate rating.

Under an hour

to complete a structured audit in the hub instead of an afternoon on a spreadsheet.

A guided, structured audit with answers that save as you go is far quicker than a blank form, and produces a better formatted report at the end of it.

10

pre-built audit templates covering the areas CQC inspects, ready to use out of the box.

Medicines, infection control, health and safety, fire, resident bedrooms, the kitchen, accident and incident records, and data protection. Use them as they are or build your own.

Replace inconsistent manual audits with a structured process that produces reports you can use.

See how CareStream audits work for your service.