For compliance leads

Stop preparing for CQC. Start being ready for CQC.

A live view of which regulations your policies cover, where they fall short and exactly what to add. Evidence of how your team uses your policies builds every day, and your readiness report is generated rather than assembled under pressure.

CQC compliance tracking in CareStream
Compliance, as it is

Policies exist. Evidence that they are used does not.

Most services can show a policy folder. Far fewer can show that staff read the current version, that the policies cover every regulation that applies, or that two policies do not contradict each other.

CareStream checks the whole library and records how it is used, so the evidence is there before anyone asks.

Without CareStream

A policy folder, a review date spreadsheet and a week of gathering evidence when an inspection is announced.

With CareStream

Regulation coverage checked inside your policies, a logged record of staff use, and a readiness report you can generate at any time.

What changes for you

Three checks across your whole policy library.

Coverage, currency and consistency, measured rather than assumed.

  • Regulation coverage judged inside your policies: covered, partial or gap
  • Out of date content found, including superseded law and placeholders
  • Contradictions between policies surfaced across the whole set
  • Wording checked against the CQC quality statements
  • Alerts when the regulations your library relies on change
  • Every recommendation shows its legal basis and source
CareStream policy gap detection showing covered, partial and missing requirements
How it works for you

Evidence that builds itself, every day.

01Staff ask policy questions

Your team uses the hub and email for real questions on real shifts.

02Every interaction is recorded

Queries, the policies used and the versions accessed are logged automatically.

03Generate your readiness report

Produce the CQC Readiness Report when you need it, from evidence that already exists.

The tools you will use

Everything compliance needs, in one place.

CQC compliance

Readiness tracking and evidence management across your service.

Explore CQC compliance

Policy gap detection

Know exactly where your policies fall short, then close the gap.

Explore Policy gap detection

CQC wording alignment

Policies an inspector recognises, still written in your voice.

Explore CQC wording alignment

Regulation change alerts

When the standards change, you know which policies it affects.

Explore Regulation change alerts

CQC evidence pack

Sign-in sheets, certificates and files gathered in one place.

Explore CQC evidence pack

CQC Readiness Report

Your readiness at a glance, generated from how your team uses your policies.

Explore CQC Readiness Report

Questions from compliance leads

Frequently asked.

How does it know which regulations apply to us?

Applicability is set by your care setting and service profile, so your policies are only tested against what applies to your service.

Does it just check policy titles?

No. It searches the content of your whole policy library, and only flags a gap when your documents genuinely do not address the requirement.

Will it rewrite our policies?

It suggests changes with example wording. Nothing is adopted until you review and approve it, and accepted changes are shown as tracked changes.

Which plans include policy gap detection?

Policy gap detection is included on the Professional and Enterprise plans.

Inspection evidence, not a rating guarantee

The CareStream CQC Readiness Report provides factual audit data, evidence of policy access and staff engagement. It does not make any assessment of, or claim to influence, CQC inspection ratings.

See your coverage against your own policies

Upload your policy library and see where it stands inside a fortnight.

Accreditations and compliance

  • Good Business Charter accredited
  • CPD Certification Service accredited provider
  • Registered with the Information Commissioner's Office
  • Disability Confident Committed
  • GDPR compliant

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