Inspectors speak to your staff directly. Make sure every one of them is ready.
Inspector style questions across the five key questions, answered by each staff member in their own words and scored instantly. You see where every person stands before the inspector arrives, and your evidence is gathered in one place.
The staff conversation is the hardest part to prepare for.
Preparation usually focuses on documents. But inspectors speak to care workers on the floor, and to kitchen, maintenance and admin staff too, and inconsistent answers become findings.
CareStream gives every member of the team regular practice with the kind of questions inspectors ask, matched to their role and in their own language.
Staff give vague or inconsistent answers to questions they have never practised, and gaps become visible in conversation.
Staff have practised inspector style questions across all five key questions, with a score and feedback on every answer.
Know exactly where your team stands before the inspector arrives.
Readiness you can see, per person and per key question.
- A question bank mapped to Safe, Effective, Caring, Responsive and Well-led
- Question sets matched to each role, not only care staff
- Answers written in their own words, scored with feedback and a model answer
- Questions reworded on delivery, so staff build understanding rather than scripts
- Practise in their first language, with reporting kept in English
- Targeted practice sent to the areas where scores are weakest
Inspector style questions, answered in their own words, scored instantly.
Staff are notified in the hub and answer in their own time, on their own phone.
A real written answer, not multiple choice, in the language they are most confident in.
Every answer is scored with feedback and a model answer. Staff can review and try again.
Practice questions that mirror what an inspector asks.
A resident shows you an unexplained bruise and seems distressed. You are alone with them. What is your immediate responsibility?
A resident tells you they feel their preferences about personal care are not being respected. How do you respond?
A family member tells you their relative has been waiting three weeks to see a GP. What steps do you take?
The complete inspection preparation toolkit.
Inspector style questions across the five key questions, scored by AI with review and retry.
Question sets for nurses, carers, kitchen, maintenance and admin staff.
Sign-in sheets, certificates and files, gathered and ready.
Evidence of policy access and staff engagement, generated when you need it.
Policies that use the language of the quality statements, in your own voice.
After the inspection, upload the report and ask it questions.
Frequently asked.
Are the questions multiple choice?
No. Staff write a real answer in their own words. Each question is reworded slightly on delivery, so staff cannot memorise a fixed reply.
Can non-care staff take part?
Yes. Question sets are matched to the role, including kitchen, maintenance and admin staff, who inspectors also speak to.
Can staff practise in another language?
Yes. The question, model answer and feedback are shown in each staff member's language, and they can answer in it. Your reporting stays in English.
Does this guarantee a good rating?
No. CareStream helps your team practise and gives you evidence of preparation. It does not assess or influence CQC ratings.
CareStream for the rest of your team.
CareStream helps staff practise and records their progress. It does not make any assessment of, or claim to influence, CQC inspection ratings.
See where your team stands today
Send a set of practice questions to your team and see the readiness scores come in.
