Know exactly where your policies fall short. Then close the gap.
CareStream reads inside your policies, tells you which regulations you cover and where the gaps are, shows what to add and why it is required, tracks changes to the standards, and turns each change into staff training.
CareStream · Policy Gaps
Regulation coverage
86%
Coverage score
3
Partial
2
Gaps
Regulation 12: Safe care and treatment
CoveredMental Capacity Act 2005
CoveredRegulation 14: Nutrition & hydration
PartialDuty of candour
GapLegally required · Duty of candour
Add to your Being Open policy: the process for notifying people of a notifiable safety incident…
How it works
From “are we compliant?” to exactly what to do about it.
Most homes assume coverage rather than verify it. This turns policy compliance from a guess into a measured, defensible, actionable picture — and keeps it current as the rules change.
It reads inside your policies, not just the titles.
For every regulation that applies to your service, CareStream searches the actual content of your whole policy library and an AI auditor judges whether you substantively cover it: covered, partial, or a gap. A policy is only ever flagged when your documents genuinely do not address it, never because nothing happens to be named after it.
- A coverage score mapped to the CQC framework
- Covered, partial and gap verdicts with the evidencing policy named
- Checked against every uploaded policy, so nothing held elsewhere is missed
Not just where you fall short — exactly what to add.
Drill into any partial or gap and CareStream shows the specific requirements you are missing, with example wording you can adapt, verified against your whole library first so it never tells you to add something you already hold in another policy.
- Requirement-by-requirement checklist per regulation
- Example wording to review, adapt and approve
- Highlights exactly where an existing policy already covers part of it
Every recommendation shows why it matters.
Each item is marked Legally required or Advised good practice, and names the regulation or guidance behind it with a link to the source. So a recommendation is never a black-box suggestion, it is a defensible, cited requirement your inspectors would recognise.
- Legally required vs advised, at a glance
- The citing legislation, regulation or guidance named
- Direct links to the source for evidence
It tells you which policy to put it in.
For a partial, CareStream opens the policy that partly covers the regulation and highlights the passages that already address it. For a gap, it points to the existing policy the wording belongs in, or tells you a new policy is needed.
- Matched to the right policy in your library
- Covered passages highlighted in the document
- Flags when a brand-new policy is required
Only tested against what actually applies to you.
A short service profile, pre-filled from your setting type, tells CareStream what your service actually does. So a home that holds no controlled drugs is never assessed against controlled-drug rules, and a service that does not support people under the Mental Health Act is never flagged for it.
- Scoped by care setting and what your service does
- The CQC Fundamental Standards apply to everyone
- No irrelevant gaps, no noise
When the standards change, you know.
CareStream tracks changes to the regulations and standards you are assessed against. When one changes, the homes affected are alerted on their gaps page so they can review and re-check their policies, before it becomes an inspection finding.
- Change history for every standard
- Homes assessed against a changed standard are alerted
- Re-check coverage in a click
Every policy change becomes staff training.
Once you add the recommended wording, or when a standard updates, generate a short, ready-to-assign training module built from exactly that change. Diagnose the gap, close it, and make sure your staff learn it — in one flow.
- A micro-lesson and assessment from the change
- Lands as a draft for you to review and publish
- Reuses your existing training and certificate flow
Policy Gap Detection is included on the Professional and Enterprise plans.
Regulation coverage, remediation guidance with the legal basis, change tracking and gap-driven training are all part of Professional and Enterprise. Starter customers can upgrade in a click.
See plans & pricingSee where your policies stand — before an inspector does.
Start a free 14-day trial, or book a demo and we'll show you a live coverage report.