Mental Health AwarenessHalloween offerBuy one licence, get the second free: £12.99 each · ends 31 OctAdd to basket- 8lessons
- 1 hourto complete
- 1CPD hours
- October 2026last updated
When you need this course
- Someone in your care is in distressStaff learn how to communicate with someone in distress and when to get help.
- You are worried about self harm or suicideCovers recognising the signs, what to say and how to keep the person safe.
- Your team supports people with dementia, a learning disability or autismIncludes older people, learning disability and neurodivergence.
- Your annual refresher is dueAbout 1 hour online, with a certificate for each learner and a dashboard showing who has finished.
Try it: a real lesson and question from this course
What mental health means
Everyone has mental health, in the same way that everyone has physical health. Mental wellbeing is how we think, feel and cope with everyday life: feeling reasonably positive, managing stress, having relationships and a sense of purpose. Poor mental health is when that balance is lost for a time. A mental health need, or mental illness, is when difficulties with thoughts, feelings or behaviour last long enough, or are severe enough, to affect a person's daily life and may need support or treatment. People move along this range throughout their lives, and a person can live well with a diagnosed condition.
Mental health needs are common. The 2026 Mental Health Core Capabilities Framework notes that more than 1 in 4 people in the UK experience a mental health need each year. Among the people you support the rate is higher, because long term illness, pain, disability, bereavement, loss of independence and moving into care all put pressure on mental health.
There is rarely a single cause. Genetics, physical illness, medicines, trauma, loss, loneliness, money worries, poor housing, discrimination and substance use can all cause or worsen mental health needs. Basic needs come first: a person who is hungry, in pain, unsafe or isolated will struggle to engage with any support.
Mental health can also be protected. The Five Ways to Wellbeing are a simple, evidence based guide: connect with other people, be active, take notice of the world around you, keep learning, and give to others. In care these are everyday opportunities: a conversation over a cup of tea, a walk in the garden, a new hobby, a role such as laying the tables, and time to enjoy the moment. Supporting them is part of person centred care, not an extra.
Words matter. Say "a person living with depression" rather than labelling someone by their diagnosis, and never use terms such as "mental" or "psycho". Clear, respectful language helps people feel safe enough to ask for help.
Which statement about mental health is true?
In the hub, a wrong answer sends the staff member a short follow-up lesson and a fresh question on the same point. They close the gap before they can finish the module, and every attempt is recorded for your CQC evidence.
Next: one of the course's interactive activities, exactly as your staff get it.
Try it yourself
CareStream InteractiveThe Five Ways to Wellbeing
Match each of the Five Ways to Wellbeing to an everyday example in care.
Tap a term on the left, then its meaning on the right
Term
Meaning
This exercise is here to help you practise — it is not marked and does not affect your result.
That is how the training works. Give your whole team the full Mental Health Awareness module.
What the course covers: 8 lessons
- What mental health means
- Common mental health needs
- Stigma, rights and trauma informed care
- Communicating with someone in distress
- Physical health, loneliness and your own wellbeing
- Older people, learning disability and neurodivergence
- Self harm and suicide
- Working together, the law and safeguarding
Assessment and certificate
- 32 question assessment with a pass mark of 80%.
- A follow-up lesson on anything a learner gets wrong, so the gaps are closed, not just scored.
- A named, dated certificate the moment they pass, carrying the CPD Certified mark and CPD hours, ready to download as a PDF.
- Kept on their training record in your dashboard, ready for your CQC evidence.
Free Mental Health Awareness resources
Official guidance from Skills for Care, free to download. Useful alongside the course.
- Skills for Care: statutory and mandatory training guideWhat Skills for Care expect every course on this subject to cover, and how often.
- Skills for Health: Mental Health Core Capabilities Framework (2026)The framework this course is mapped to (Tier 1).
- NHS England: mental healthNHS England’s mental health services and guidance.
Specialists in the technology behind it all
The same technology behind the world's best products powers CareStream, so your team's mental health awareness training stays accurate, always up to date with the latest guidance, and is delivered in over 60 languages.
Avg. Duration
About 1 hour
Certificate
For every staff member
Available Languages (60+)
CPD Certified Course
A clear, practical grounding in mental health awareness.
Eight short lessons, each with a care scenario, an interactive activity and a quick check with an explanation. You start with a five question knowledge check so your learning gain can be measured, and finish with a 32 question assessment with a pass mark of 80%. The course is designed to be taken every year so your awareness stays current.
By the end, your staff will be able to:
- Explain what mental health, mental wellbeing and poor mental health mean, and why respectful language matters
- Describe common mental health needs and how they may present in the people you support
- Recognise how stigma, inequality and trauma affect people, and apply a non judgemental, trauma informed approach
- Communicate calmly and empathetically with someone in distress, recognising behaviour as a form of communication
- Recognise the signs of self harm and suicidal thoughts, and know how to respond, report and signpost
- Know how to work with a person's support network and other services, within the law and the limits of your role
A closer look at the mental health awareness module.
The module is built in short, practical sections. Each one teaches a part of the topic, then applies it to a real care scenario and checks understanding before moving on.
What mental health means
Everyone has mental health, in the same way that everyone has physical health. Mental wellbeing is how we think, feel and cope with everyday life: feeling reasonably positive, managing stress, having relationships and a sense of purpose. Poor mental health is when that balance is lost for a time. A mental health need, or mental illness, is when difficulties with thoughts, feelings or behaviour last long enough, or are severe enough, to affect a person's daily life and may need support or treatment. People move along this range throughout their lives, and a person can live well with a diagnosed condition. Mental health needs are common. The 2026 Mental Health Core Capabilities Framework notes that more than 1 in 4 people in the UK experience a mental health need each year. Among the people you support the rate is higher, because long term illness, pain, disability, bereavement, loss of independence and moving into care all put pressure on mental health. There is rarely a single cause. Genetics, physical illness, medicines, trauma, loss, loneliness, money worries, poor housing, discrimination and substance use can all cause or worsen mental health needs. Basic needs come first: a person who is hungry, in pain, unsafe or isolated will struggle to engage with any support. Mental health can also be protected. The Five Ways to Wellbeing are a simple, evidence based guide: connect with other people, be active, take notice of the world around you, keep learning, and give to others. In care these are everyday opportunities: a conversation over a cup of tea, a walk in the garden, a new hobby, a role such as laying the tables, and time to enjoy the moment. Supporting them is part of person centred care, not an extra. Words matter. Say "a person living with depression" rather than labelling someone by their diagnosis, and never use terms such as "mental" or "psycho". Clear, respectful language helps people feel safe enough to ask for help.
Common mental health needs
You do not diagnose mental health conditions, but knowing the common ones helps you notice changes, understand what a person is going through and support their care plan. Depression is more than feeling sad for a few days. It is a persistent low mood or loss of interest and pleasure lasting weeks, often with poor sleep, changes in appetite, tiredness, feelings of worthlessness or guilt, poor concentration, and sometimes thoughts of death or suicide. Anxiety disorders involve worry or fear that is hard to control and out of proportion, with physical symptoms such as a racing heart, breathlessness, sweating and restlessness; they include generalised anxiety, panic attacks, phobias and obsessive compulsive disorder. Post traumatic stress disorder can follow frightening or distressing events, with flashbacks, nightmares, avoidance and being constantly on edge. Bipolar disorder involves episodes of depression and episodes of very high mood, called mania, with reduced need for sleep, racing thoughts and sometimes risky behaviour. Psychosis, which can occur in schizophrenia, severe depression, bipolar disorder, delirium and dementia, is when a person experiences things differently from those around them, such as hearing voices (hallucinations) or holding fixed beliefs that are not shared by others (delusions). These experiences are real to the person. Personality disorders describe long standing patterns in how a person thinks, feels and relates to others that cause them significant distress, often linked to past trauma. Eating disorders and problems with alcohol or drugs are also mental health needs. Mental health needs vary between people with the same diagnosis, so the person's care plan and what they tell you matter more than the label. Look for changes from what is usual for them: in mood, sleep, appetite, self care, behaviour, speech or contact with others. Record what you see and hear, and report it.
Stigma, rights and trauma informed care
Stigma is the negative attitudes and discrimination people face because of their mental health. It comes from stereotypes, jokes, media portrayals and careless language, and it causes real harm: people hide their difficulties, delay asking for help, lose work and relationships, and can come to believe the stereotypes about themselves, which is called self stigma. People can face more than one kind of discrimination at once, for example because of their age, race, sexuality or disability as well as their mental health. People with mental health needs have the same rights as everyone else: to dignity, respect, privacy, choice and to be involved in decisions about their care. Under the Equality Act 2010 a mental health condition can count as a disability when it has a substantial and long term effect on day to day life, which means people are protected from discrimination and entitled to reasonable adjustments. The Human Rights Act 1998 protects rights such as respect for private and family life and freedom from degrading treatment. Everyone has personal views and unconscious biases. Be aware of yours and how they might affect how you speak to or support someone. Challenge discriminatory practice when you see it, such as a colleague dismissing someone's distress as "attention seeking", and report it if it continues. Trauma is the lasting effect of events that were frightening, threatening or overwhelming, such as abuse, violence, war, serious accidents, or experiences in institutions. Many people you support will have experienced trauma, often long ago, and it can shape how they react to care today. Personal care, being touched, raised voices, locked doors or not being believed can bring back feelings of threat. A trauma informed approach means asking "what has happened to you?" rather than "what is wrong with you?": offering choice and control, explaining what you are doing, keeping promises, and noticing what helps the person feel safe.
Communicating with someone in distress
How you communicate can calm a situation or make it worse. When someone is distressed, stay calm yourself, because your tone and body language are contagious. Speak slowly and clearly, keep sentences short and use the person's preferred name. Sit or stand at their level, at a comfortable distance, with an open posture. Give them time to respond, and avoid crowding them with several staff at once. Active listening means giving your full attention, showing you are listening by nodding or saying "I see", reflecting back what you have heard ("It sounds like you are frightened about tonight") and asking open questions such as "How are you feeling?" or "What would help right now?". Do not rush to fix things, argue, minimise ("it is not that bad") or make promises you cannot keep. Empathy and a non judgemental response help a person trust you, and trust is what allows them to tell you what is wrong. Behaviour is often communication. Pacing, shouting, refusing care, withdrawing or crying can mean pain, fear, confusion, boredom, hunger or a need that the person cannot put into words. Ask what they might be trying to tell you, and look for patterns in when it happens. Physical illness and the setting also affect communication: pain, infection, hearing or sight loss, noise and unfamiliar staff all make it harder. Check that hearing aids and glasses are in place, reduce noise and use the communication approaches in the care plan. For someone whose first language is not English, arrange an interpreter rather than relying on family where the conversation is sensitive. Remember the Mental Capacity Act: a person must be assumed to have capacity to make their own decisions unless it is shown otherwise, and they should be supported to make decisions. Distress or a diagnosis does not, on its own, mean someone lacks capacity. Set clear, kind boundaries, and ask a senior for help when a situation is beyond your role.
Physical health, loneliness and your own wellbeing
Mental and physical health are closely linked. NHS England reports that people living with severe mental illness are at risk of dying 15 to 20 years earlier than other people, mostly from preventable physical illnesses such as heart disease, lung disease, diabetes and cancer. Some medicines for mental illness cause weight gain and other side effects, and people may find it hard to attend appointments or look after themselves when they are unwell. Supporting physical health is part of supporting mental health. In practice that means encouraging good nutrition and hydration, regular activity and time outdoors, good sleep, and creative and social activities the person enjoys. Support people to attend health checks, screening, dental and eye appointments. People with severe mental illness are offered an annual physical health check by their GP. Where people smoke, drink heavily or use drugs, have a respectful conversation and signpost them to support, such as stop smoking services, in line with their care plan. Report physical changes, because pain, infection, constipation or thyroid problems can all show up as changes in mood or behaviour. Loneliness is a serious risk to mental and physical health. Living in a busy care setting does not protect people from feeling lonely, and people who receive care at home may see no one except their care worker for days. Help people keep in touch with family and friends, including by phone or video call, and to take part in community life, clubs, faith groups and activities they value. Social prescribing, through the GP, can connect people to community activities. Your own mental health matters too. Care work is rewarding but can be emotionally demanding. Notice your own signs of stress, such as poor sleep, irritability or dreading work. Use the Five Ways to Wellbeing, take your breaks, talk to someone you trust, use supervision, and find out what support your employer offers, such as an employee assistance programme. Asking for help is a strength, not a weakness.
Older people, learning disability and neurodivergence
Depression is common in older people but is often missed, because it can be put down to "just getting old", to physical illness or to dementia. It may show as tiredness, aches and pains, poor appetite, memory problems, irritability or withdrawal rather than obvious sadness. Anxiety, grief and loneliness are also common after loss, illness or a move into care. Older people have the same right to mental health assessment and treatment as anyone else, and should not face discrimination because of their age. Know the difference between three conditions that can look alike. Dementia develops gradually over months or years. Delirium is a sudden change over hours or days, with confusion, poor attention, drowsiness or agitation, and sometimes hallucinations; it is often caused by infection, dehydration, constipation, pain or medicines, and it is a medical emergency that needs prompt review. Depression can affect memory and concentration and may be mistaken for dementia. Any sudden change in how someone thinks or behaves should be reported the same day. Adapt how you communicate with older people: allow more time, check hearing aids and glasses, avoid talking over them to relatives, and respect their preferences, life history and the way they like to be addressed. People with a learning disability, and people who are autistic or otherwise neurodivergent, have the same mental health needs as everyone else and are at higher risk of some, such as anxiety and depression. Their mental health needs may present differently, for example as changes in behaviour, sleep or routine, or as distress that others put down to their disability. This is called diagnostic overshadowing, and it means real conditions go untreated. Report changes from the person's usual presentation, and support reasonable adjustments to their care, such as longer appointments, easy read information, a quiet waiting area or a familiar person to accompany them.
Self harm and suicide
Self harm is when a person intentionally hurts or poisons themselves, often as a way of coping with overwhelming feelings. It is not always linked to wanting to die, but it is a sign of serious distress and a risk factor for suicide, so it must always be taken seriously. Self harm can include cutting, burning, hitting, taking too much medicine, not eating or neglecting essential care. Warning signs of suicidal thoughts include talking about wanting to die or being a burden, feeling hopeless or trapped, withdrawing from people, giving away possessions, saying goodbye, sudden calm after a period of deep distress, increased alcohol or drug use, and searching for or collecting means, such as stockpiling medicines. Risk is higher after a loss or bereavement, a new diagnosis or chronic pain, in older men, in people who have self harmed before, and in people who are isolated. If you are worried, ask directly: "Are you thinking about suicide?" or "Are you thinking of ending your life?" Asking clearly does not put the idea into someone's head, and it often brings relief because they can finally talk. Listen without judging, do not promise to keep it secret, and do not leave the person alone if you think they are at immediate risk. Remove obvious means if you safely can, such as medicines. Report every concern to the senior on duty straight away, and record what the person said in their own words. Follow the person's care plan or safety plan if they have one, which sets out their warning signs, what helps and who to contact. If there is immediate danger to life, or they have seriously harmed themselves, call 999. For urgent mental health help in England, anyone can call NHS 111 and choose option 2 to reach their local crisis service, 24 hours a day. Samaritans can be called free on 116 123 at any time. Supporting someone in crisis is upsetting, so look after yourself afterwards and use supervision.
Working together, the law and safeguarding
Families, friends and carers often know the person best and can spot early warning signs. With the person's consent, involve them in planning care and keep them informed. Recognise that they may be under strain themselves, including young carers, and signpost them to carers' support. If the person does not want their family involved, respect that unless there is a safeguarding or legal reason to share information. Mental health support often involves several services: the GP, community mental health teams, crisis teams, social workers, advocates, pharmacists and voluntary organisations. Share relevant information promptly and accurately through your workplace's procedures, attend to what professionals ask you to observe, and help people access referrals and community support. Know the limits of your role and competence: when you are unsure, ask a senior rather than guess. The law protects people's rights. The Mental Capacity Act 2005 applies to decisions about care and treatment: assume capacity, support the person to decide, respect unwise decisions, and act in their best interests, in the least restrictive way, only when they lack capacity for a specific decision. The Mental Health Act 1983 allows a person to be assessed and treated in hospital, in specific circumstances and with safeguards, when their mental disorder puts them or others at serious risk. Confidentiality and data protection law require you to share information only with those who need it, but you must share it when someone is at risk of harm. People with mental health needs can be at greater risk of abuse, exploitation and neglect, including financial abuse and cuckooing. Know the signs and report concerns through your safeguarding procedure. The Care Act 2014 sets out six principles of adult safeguarding: empowerment, prevention, proportionality, protection, partnership and accountability. If a concern involves your manager, report it above them or directly to the local authority.
The things your team must remember.
- Everyone has mental health; more than 1 in 4 people in the UK experience a mental health need each year
- Use clear, respectful language and challenge stigma, including your own assumptions
- Listen, stay calm and remember that behaviour may be communication
- In older people, depression and delirium are often missed or mistaken for dementia: report changes
- Asking someone directly about suicide does not put the idea in their head, and it can save a life
- NHS 111 option 2 reaches urgent mental health help; call 999 if a life is at immediate risk
- Know the limits of your role, report concerns and involve the person's support network with their consent
Not a slideshow once a year. Training that sticks.
CareStream delivers mental health awareness training in the hub your team already uses, grounded in best practice and your own policies, so it fits your care setting and not a generic template.
Short teaching sections and a real care scenario, then an assessment that checks understanding.
Staff complete it in over 60 languages, while your records stay in English.
A wrong answer triggers a short follow-up lesson and a fresh question, so the gap is closed.
Automatic reminders at 90, 30 and 7 days, with a live compliance dashboard.
From your dashboard to your team, in the CareStream hub.
Training is delivered in the hub each staff member logs into. You allocate the modules, they complete them in their own language, and you get the completion records and certificates for your CQC evidence, with any gaps closed by automatic follow up training.
Assign Mental Health Awareness to each staff member in seconds. No course builder and no setup for each person.
Staff work through the module on any device, in over 60 languages, teaching then checking understanding. A wrong answer sends a short follow up lesson.
See live completion status and a certificate for every person, ready as evidence for CQC.
Any step, in their language, in one tap.
Care teams are diverse and training should not leave anyone behind. On any lesson or question, a staff member taps the language button and the whole step flips into the language they think in. They understand it properly, and your records stay in English.
- One tap flips any lesson or question into their language, instantly.
- Over 60 languages, with no setup and no separate versions to manage.
- Completions and certificates stay in English for your CQC evidence.
Try the language buttons in the preview above.
Built for real learning, not box ticking
Every CareStream course goes further than a lesson and a quiz. These features come as standard on every course, giving your staff a richer way to learn and giving you the evidence to prove it.
Every course is built on recognised UK guidance and cites its sources, from NICE and Skills for Care to the NHS and the legislation itself.
A plain English glossary of the technical terms in each course. A simple way to support every learner, including staff with English as a second language.
A quick knowledge check before the lesson is compared with the final assessment, so every certificate comes with evidence of how much the course actually taught.
After passing, staff record what they will do differently in their day to day work. Their reflection is saved to their training record and shown with their certificate.
A printable one page takeaway of the outcomes, key points and key terms. Perfect for staff files, supervision conversations and the staff room wall.
A printable checklist for managers to confirm skills in practice, with a sign off section. It completes the picture beyond the knowledge assessment.
Wrong answers become lessons, not failures
Most e learning marks an answer wrong and moves on. CareStream does not. Every wrong answer triggers an automatic follow up loop that teaches the point again and rechecks it, so no knowledge gap is left behind.
A wrong answer immediately opens a short lesson explaining the point, so the gap is closed there and then.
A fresh question on the same point checks the lesson has landed. The loop repeats until it has.
Staff move on to the next module and their certificate once they genuinely know the answer, not just after one lucky guess.
Why choose CareStream?
Training built for the care sector, delivered the way busy teams actually learn.
- 90+ care-specific training courses
- Bitesize, engaging lessons your staff actually finish
- Mapped to the Care Certificate & CQC standards
- Available in 60+ languages
- Instant certificate on completion
- Flexible learning, anytime, on any device
- Content kept up to date with UK care regulations
- Time to complete: 1 hour
Frequently asked questions.
Is Mental Health Awareness training mandatory in care settings?
How often should staff complete Mental Health Awareness training?
Can CareStream deliver Mental Health Awareness training in other languages?
Does the training include an assessment?
More CPD Certified training your team may need
Every course below is certified by The CPD Certification Service, delivered in the hub, in any language. Add any of these to your basket.
Annual CertificateEnd of Life / Palliative Care
End of life and palliative care for care workers in care homes, nursing homes, home care and supported living, mapped to Tier 2 of the End of Life Care Core Skills Education and Training Framework and NICE guidance. It covers person centred end of life care, communication, advance care planning and the law, recognising the last days of life, symptoms and comfort, emotional, spiritual and cultural needs, supporting families and bereavement, and care after death and your own wellbeing. Eight lessons with scenarios and activities, then a final assessment.
Bulk discounts from 10+ licences
One-off CertificateCare Certificate
Annual refresher training across all 16 standards of the Care Certificate (March 2025). You will revisit every standard, from understanding your role and duty of care through person-centred working, communication, safeguarding, basic life support, health and safety, handling information and infection prevention and control, including the new standard on awareness of learning disability and autism. Each standard has a short lesson, a workplace scenario and a knowledge check, followed by a final assessment. Your knowledge certificate is issued once you pass the assessment and your manager has verified your observed competency assessment.
Bulk discounts from 10+ licences
Annual CertificateCOSHH (Control of Substances Hazardous to Health)
Annual COSHH training for care, domestic, laundry, kitchen and maintenance staff in any adult social care setting. Built on the Control of Substances Hazardous to Health Regulations 2002 and Health and Safety Executive guidance, it covers what counts as a hazardous substance, how harm happens, hazard pictograms and safety data sheets, COSHH assessments and controls, safe use and storage, gloves and skin care, body fluids and medicines, and dealing with spills and exposure. Eight lessons with scenarios and activities, then a final assessment.
Bulk discounts from 10+ licences
Annual CertificateFood Hygiene
Annual food hygiene refresher for care workers who prepare, handle or serve food, or support people to eat and drink, in any adult social care setting. Built on the Skills for Care statutory and mandatory training guide and Food Standards Agency guidance for care homes, it covers why food safety matters, personal hygiene and fitness to work, chilling, cooking and reheating, cross contamination, cleaning, the 14 allergens, texture modified diets, gift food, and recording and reporting. Eight lessons with scenarios and activities, then a final assessment.
Bulk discounts from 10+ licences
Annual CertificateGDPR / Data Protection
Annual data protection and data security refresher for everyone working in adult social care, meeting the Data Security and Protection Toolkit expectation of yearly staff training. Built on UK GDPR, the Data Protection Act 2018 as amended in 2025, ICO guidance and the Caldicott Principles, it covers the data protection principles, confidentiality and lawful sharing, people's rights, recording and storing information, cyber threats and scams, paper records and devices, and recognising and reporting data breaches. Eight lessons with scenarios and activities, then a final assessment.
Bulk discounts from 10+ licences
Annual CertificateGeneral Health & Safety Awareness
Annual health and safety refresher for everyone working in adult social care, in care homes, people's own homes, supported living and day services. Built on the Skills for Care statutory and mandatory training guide and Health and Safety Executive guidance for health and social care, it covers your legal duties, risk assessment, common hazards in care, hazardous substances, security and lone working, work related stress and your own wellbeing, responding to accidents and sudden illness, and reporting. Eight lessons with scenarios and activities, then a final assessment.
Bulk discounts from 10+ licences
Annual CertificateInfection Prevention and Control
Annual infection prevention and control refresher for care workers in residential, nursing, home care, supported living and day services. Built on the Skills for Care statutory and mandatory training guide, NHS England's national infection prevention and control manual and the adult social care IPC resource, it covers the chain of infection, standard precautions and your role, hand hygiene, PPE, recognising and reporting infection, outbreaks, cleaning, laundry and spills, waste, sharps and exposure incidents. Eight lessons with scenarios and activities, then a final assessment.
Bulk discounts from 10+ licences
Annual CertificateMedication Administration and Competency
Annual medication administration refresher for care workers who support people with medicines in care homes, home care and supported living. Built on the Skills for Care statutory and mandatory training guide, NICE guidance SC1 and NG67 and CQC medicines guidance, it covers the law and your role, common medicines, consent, capacity and covert administration, preparing to administer, administration techniques, recording and monitoring, controlled drugs and storage, and errors and your limits. Eight lessons with scenarios and activities, a final assessment, then an observed practical assessment by your employer.
Bulk discounts from 10+ licences
Annual CertificateMoving and Handling of People
Annual moving and handling of people refresher for care workers who assist and move people in care homes, nursing homes, home care and supported living. Built on the Skills for Care statutory and mandatory training guide and Health and Safety Executive guidance, it covers the law, how backs are injured, risk assessment, safe handling principles, moving and positioning with dignity, hoists and slings, other equipment and falls, and the limits of your role. Eight lessons with scenarios and activities, a final assessment, then an observed practical assessment by your employer.
Bulk discounts from 10+ licences
Give your team mental health awareness training that actually sticks.
Buy your licences, allocate them in seconds, and let the evidence build itself.
Compared
Three ways to train a care team.
These modules are written and kept current by us, so your managers do not have to write or maintain them. We have compared what each approach does rather than naming providers, because products change and this should still be true next year.
| CareStream | A generic e-learning library | A trainer you book | |
|---|---|---|---|
| Try a real lesson and a real question before you buy | |||
| Learning outcomes and time to complete stated up front | |||
| Written lesson sections, each with its own illustration | |||
| Interactive exercises after the lesson that teaches them, in every module | |||
| Assessment in every module, with the key points to revisit | |||
| Taken in any of sixty plus languages | |||
| A wrong answer triggers a follow-up lesson, not just a re-sit | |||
| Practical sign-off by a manager where the subject needs it | |||
| Completion files itself into your training matrix and evidence pack | |||
| Bought one module at a time, with no annual contract |
Generic libraries are often cheaper per learner. They teach a national standard rather than being built, updated and evidenced around the way a CQC-registered service is actually inspected.
Care policies
Every module is written from a policy
If the policy behind it is out of date, the training inherits that. Sixty six policies written for your service, checked against current law and read by a person before they carry your name, from £39.
