Mental Health Awareness training for your team
Licence this training for just the staff who need it. No CareStream subscription, no minimum order, no annual contract. One licence covers one member of staff for the complete Mental Health Awareness training, in the language they think in.
- CPD Certified CourseCertified by The CPD Certification Service, worth 1 CPD hour. Every certificate carries the CPD Certified mark.
- Teach, then assessA full lesson with a real care scenario, followed by an assessment that checks they can apply it.
- Over 60 languagesStaff read the lesson and answer in their first language. Your records stay in English.
- Wrong answers get followed upA short micro-lesson goes back to the staff member on the exact point they missed, then they retry.
- Evidence you can hand overA dated completion record and a certificate per person, ready for your CQC file.
Mental Health Awareness, start to finish.
Eight short lessons, each with a care scenario, an interactive activity and a quick check with an explanation. You start with a five question knowledge check so your learning gain can be measured, and finish with a 32 question assessment with a pass mark of 80%. This is the same training CareStream subscribers get, written for care settings rather than adapted from a generic course. It runs about 60 minutes and ends with a 32 question assessment.
- What mental health means
Everyone has mental health, in the same way that everyone has physical health.
- Common mental health needs
You do not diagnose mental health conditions, but knowing the common ones helps you notice changes, understand what a person is going through and support their care plan.
- Stigma, rights and trauma informed care
Stigma is the negative attitudes and discrimination people face because of their mental health.
- Communicating with someone in distress
How you communicate can calm a situation or make it worse.
- Physical health, loneliness and your own wellbeing
Mental and physical health are closely linked.
- Older people, learning disability and neurodivergence
Depression is common in older people but is often missed, because it can be put down to "just getting old", to physical illness or to dementia.
- Self harm and suicide
Self harm is when a person intentionally hurts or poisons themselves, often as a way of coping with overwhelming feelings.
- Working together, the law and safeguarding
Families, friends and carers often know the person best and can spot early warning signs.
What your team will be able to do.
- Explain what mental health, mental wellbeing and poor mental health mean, and why respectful language matters
- Describe common mental health needs and how they may present in the people you support
- Recognise how stigma, inequality and trauma affect people, and apply a non judgemental, trauma informed approach
- Communicate calmly and empathetically with someone in distress, recognising behaviour as a form of communication
- Recognise the signs of self harm and suicidal thoughts, and know how to respond, report and signpost
- Know how to work with a person's support network and other services, within the law and the limits of your role
Mental Health Awareness in facts.
About 60 minutes, 8 lessons
32 questions, pass mark 80%
Every year
None, completed fully online
What staff come away with
Everyone has mental health; more than 1 in 4 people in the UK experience a mental health need each year
Use clear, respectful language and challenge stigma, including your own assumptions
Listen, stay calm and remember that behaviour may be communication
In older people, depression and delirium are often missed or mistaken for dementia: report changes
Asking someone directly about suicide does not put the idea in their head, and it can save a life
NHS 111 option 2 reaches urgent mental health help; call 999 if a life is at immediate risk
Know the limits of your role, report concerns and involve the person's support network with their consent
Three steps, and nothing to set up.
Checkout takes a minute. Your licences and a receipt arrive by email straight away.
Enter their names and emails, or paste a list. They get an invite to the hub on any device.
You see who has finished, their score, and their certificate as each one comes in.
Everything a licence includes.
Dated, named, and downloadable as a PDF for your training file.
Over 60 languages, chosen per staff member. Your reporting stays in English.
Buy training for one person if that is all you need. Nothing recurring.
Licences do not expire the moment you buy. Staff have a year to complete.
Before you buy.
How long does Mental Health Awareness training take?
About 60 minutes, across 8 short lessons, followed by a 32 question assessment with a pass mark of 80%. Staff can stop and pick up where they left off.
What does the Mental Health Awareness training cover?
8 lessons: What mental health means, Common mental health needs, Stigma, rights and trauma informed care, Communicating with someone in distress, Physical health, loneliness and your own wellbeing, Older people, learning disability and neurodivergence, Self harm and suicide and Working together, the law and safeguarding. Each one pairs the teaching with a care scenario and a quick check.
How often do staff need to refresh Mental Health Awareness?
CareStream sets this training so it renews every year. Staff and managers are reminded before a certificate lapses, so the refresher is booked before the gap appears.
Is Mental Health Awareness completed fully online?
Yes. It is knowledge based, so staff complete the lessons and the assessment online and receive their certificate at the end. There is no practical sign-off.
Do I need a CareStream subscription to buy this?
No. This page exists precisely so you do not. You buy the licences you need, your staff complete the training in the CareStream hub, and that is the end of it. There is no trial to start, no card kept on file, and no subscription that begins quietly afterwards.
If you later decide you want the full platform, anything your staff have already completed carries across into your account.
What does one licence actually cover?
One licence covers one named member of staff for this training, including the lesson, the assessment, any follow-up questions triggered by a wrong answer, and their certificate. Licences are not shared between people, because the completion record has to belong to an individual to be worth anything at inspection.
How quickly can staff start?
Immediately. The licences are on your account as soon as the payment clears, and staff get their invite the moment you add them. There is no onboarding call and no setup period.
Can staff complete it in another language?
Yes. Each staff member has a first language on their profile, and the lesson, the questions and the feedback all arrive in it. They answer in that language too. What you see as a manager stays in English, so the record reads the same whoever completed it.
What if someone fails the assessment?
Nothing is lost. A wrong answer triggers a short follow-up lesson on that specific point, and they retry it. The record shows the improvement from the first attempt to the latest, which is stronger evidence than a single pass mark, because it shows the gap was found and closed.
Can I buy for more than one service?
Yes. Buy the total number of licences you need and allocate them across your services when you add staff. If you are licensing for a group and want an invoice rather than a card payment, get in touch and we will raise one.
Licence any of these the same way.
Same price, same terms, no subscription needed.
