Infection Prevention and ControlHalloween offerBuy one licence, get the second free: £12.99 each · ends 31 OctAdd to basket- 8lessons
- 1 hourto complete
- 1CPD hours
- October 2026last updated
When you need this course
- There is an outbreak, or flu season is comingCovers recognising and reporting infection, outbreaks and transmission based precautions.
- Hand hygiene or PPE use needs improvingHand hygiene and personal protective equipment each have their own lesson.
- A CQC inspection is comingEvery learner gets a dated, CPD Certified certificate, and your dashboard shows who has finished.
- Your annual refresher is dueAbout 1 hour online, at their own pace, on any phone or computer.
Try it: a real lesson and question from this course
The chain of infection
Infections are caused by microorganisms such as bacteria, viruses and fungi. Many live on and in us harmlessly, but some cause illness when they reach the wrong place or the wrong person. The people you support are often more vulnerable: older age, long term conditions, wounds, catheters, some medicines and living closely with others all raise the risk of catching an infection and of it becoming serious.
Infection spreads through a chain with six links. There is the infectious agent itself, such as norovirus or flu. There is a reservoir where it lives and multiplies, which can be a person, equipment, the environment, or food and water. There is a way out of that reservoir, such as coughs and sneezes, faeces, vomit, blood or a wound. There is a means of transmission, most often hands, but also equipment, surfaces, droplets in the air and sharps. There is a way in, through the mouth, nose, eyes, broken skin, or an invasive device such as a urinary catheter. And there is a susceptible host, a person whose defences cannot stop it.
Remove any one link and the chain breaks. That is what infection prevention and control is: a set of everyday habits, each aimed at a link. Staying off work when you are ill removes a reservoir. Tissues and cough hygiene block a way out. Hand hygiene, the single most effective measure, stops transmission. Covering wounds and caring for catheters properly protect the way in. Vaccination, nutrition and hydration help the host fight back.
Infections do not only cause illness. They lead to hospital admissions, falls, confusion and loss of independence, and when antibiotics are used more than they need to be, bacteria become resistant to them. Preventing infection is one of the most important ways you protect the people you support.
How many links are there in the chain of infection?
In the hub, a wrong answer sends the staff member a short follow-up lesson and a fresh question on the same point. They close the gap before they can finish the module, and every attempt is recorded for your CQC evidence.
Next: one of the course's interactive activities, exactly as your staff get it.
Try it yourself
CareStream InteractiveBreak the chain
Match each link in the chain of infection to an everyday action that breaks it.
Tap a term on the left, then its meaning on the right
Term
Meaning
This exercise is here to help you practise — it is not marked and does not affect your result.
That is how the training works. Give your whole team the full Infection Prevention and Control module.
What the course covers: 8 lessons
- The chain of infection
- Standard precautions and your role
- Hand hygiene
- Personal protective equipment
- Recognising and reporting infection
- Outbreaks and transmission based precautions
- Cleaning, care equipment, laundry and spills
- Waste, sharps and exposure incidents
Assessment and certificate
- 32 question assessment with a pass mark of 80%.
- A follow-up lesson on anything a learner gets wrong, so the gaps are closed, not just scored.
- A named, dated certificate the moment they pass, carrying the CPD Certified mark and CPD hours, ready to download as a PDF.
- Kept on their training record in your dashboard, ready for your CQC evidence.
Free Infection Prevention and Control resources
Official guidance from Skills for Care, free to download. Useful alongside the course.
- Skills for Care: statutory and mandatory training guideWhat Skills for Care expect every course on this subject to cover, and how often.
- NHS England: national infection prevention and control manualThe national manual this course is built on.
Specialists in the technology behind it all
The same technology behind the world's best products powers CareStream, so your team's infection prevention and control training stays accurate, always up to date with the latest guidance, and is delivered in over 60 languages.
Avg. Duration
About 1 hour
Certificate
For every staff member
Available Languages (60+)
CPD Certified Course
A clear, practical grounding in infection prevention and control.
Eight short lessons, each with a care scenario, an interactive activity and a quick check with an explanation. You start with a five question knowledge check so your learning gain can be measured, and finish with a 32 question assessment with a pass mark of 80%. Skills for Care recommends refreshing infection prevention and control at least every three years; this course is designed to be taken every year.
By the end, your staff will be able to:
- Explain the chain of infection and how everyday care practice breaks each link
- Describe the standard infection control precautions and your responsibilities within your workplace's systems
- Apply the moments, product and technique for hand hygiene, including when soap and water must be used
- Select, put on and remove personal protective equipment in the correct order for common care tasks
- Recognise signs of infection and of a possible outbreak, and know who to report them to
- Apply the correct procedures for cleaning, equipment, laundry, spills, waste, sharps and exposure incidents
A closer look at the infection prevention and control module.
The module is built in short, practical sections. Each one teaches a part of the topic, then applies it to a real care scenario and checks understanding before moving on.
The chain of infection
Infections are caused by microorganisms such as bacteria, viruses and fungi. Many live on and in us harmlessly, but some cause illness when they reach the wrong place or the wrong person. The people you support are often more vulnerable: older age, long term conditions, wounds, catheters, some medicines and living closely with others all raise the risk of catching an infection and of it becoming serious. Infection spreads through a chain with six links. There is the infectious agent itself, such as norovirus or flu. There is a reservoir where it lives and multiplies, which can be a person, equipment, the environment, or food and water. There is a way out of that reservoir, such as coughs and sneezes, faeces, vomit, blood or a wound. There is a means of transmission, most often hands, but also equipment, surfaces, droplets in the air and sharps. There is a way in, through the mouth, nose, eyes, broken skin, or an invasive device such as a urinary catheter. And there is a susceptible host, a person whose defences cannot stop it. Remove any one link and the chain breaks. That is what infection prevention and control is: a set of everyday habits, each aimed at a link. Staying off work when you are ill removes a reservoir. Tissues and cough hygiene block a way out. Hand hygiene, the single most effective measure, stops transmission. Covering wounds and caring for catheters properly protect the way in. Vaccination, nutrition and hydration help the host fight back. Infections do not only cause illness. They lead to hospital admissions, falls, confusion and loss of independence, and when antibiotics are used more than they need to be, bacteria become resistant to them. Preventing infection is one of the most important ways you protect the people you support.
Standard precautions and your role
Standard infection control precautions are used by all staff, for everyone, at all times, whether or not an infection is known about, because many people carry germs without symptoms. The national infection prevention and control manual for England sets out ten of them: assessing each person for infection risk and placing them appropriately, hand hygiene, respiratory and cough hygiene, personal protective equipment, safe management of care equipment, safe management of the care environment, safe management of linen, safe management of blood and body fluid spills, safe disposal of waste including sharps, and occupational safety including preventing sharps injuries. The rest of this course works through them. When an infection is known or suspected, transmission based precautions are added on top, never instead. The manual's principles apply in all care settings, including care settings and people's own homes. Your workplace has systems that turn this into practice: an infection prevention and control policy, cleaning schedules, a named lead for infection control, outbreak plans, and audits. The Health and Social Care Act 2008 code of practice on the prevention and control of infections sets the criteria providers must meet, and Regulation 12 requires care to be safe, including preventing the spread of infection. Everyone has a part. Managers make sure equipment, PPE and training are in place. The infection control lead advises and audits. You follow the procedures on every shift, keep yourself well, and report problems, such as a PPE shortage, a broken hand wash basin or a colleague skipping precautions. Vaccination is part of your role too: flu and COVID-19 vaccines protect you and the people you care for from serious illness. If you are unwell with symptoms of infection, such as diarrhoea, vomiting, fever or a new cough, tell your manager before your shift and follow their advice about staying away from work.
Hand hygiene
Hand hygiene is the most important single measure for preventing infection. It works when it is done at the right moments, with the right product and the right technique. The World Health Organization's moments for care in a residential setting are: before touching a person; before a clean or aseptic procedure, where one applies; after exposure to blood or body fluids; and after touching a person or significant contact with their surroundings. Clean your hands also after removing PPE, after using the toilet, between different care tasks for the same person, such as helping them wash and then helping them eat, after cleaning or handling waste, and before and after handling food. Alcohol based handrub is the usual product, as long as hands are not visibly dirty. It must contain at least 60% alcohol. Rub it over every surface of both hands until it has fully evaporated. Use liquid soap and warm running water instead when hands are dirty, soiled or may have touched body fluids, and when caring for someone with diarrhoea or vomiting, because germs such as Clostridioides difficile and norovirus are not destroyed by alcohol. Wet your hands, apply soap, rub every surface of hands and wrists for at least 20 seconds, rinse thoroughly and dry with a disposable paper towel. Technique is where most people go wrong: thumbs, fingertips, the backs of the hands and between the fingers are the most often missed. To make hand hygiene effective, keep nails short and free of varnish or false nails, remove wrist jewellery and watches, keep rings to a plain band, and roll sleeves above the elbow when giving care. Look after your skin with the hand cream your workplace provides, because sore, cracked skin carries more germs and makes hand hygiene painful. Report skin problems to your manager. Handrub is flammable and harmful if swallowed, so where people might drink it, its use is risk assessed.
Personal protective equipment
Personal protective equipment protects you and the people you support from germs in blood, body fluids, secretions and excretions. It is the last line of defence, used alongside hand hygiene and the other precautions, never instead of them, and it only works if you choose the right items and put them on and take them off correctly. Gloves are for contact with blood, body fluids, mucous membranes or broken skin, and for handling hazardous products. They are single use: one person, one task, then removed and disposed of, followed by hand hygiene. Polythene gloves are not suitable for personal care. Wearing the same gloves between tasks or between people spreads infection rather than preventing it. Disposable plastic aprons protect your uniform during personal care, when handling dirty laundry and when emptying a commode or catheter bag; change them between people and tasks. A gown is for extensive splashing. A fluid resistant Type IIR surgical mask and eye protection are for when splashing into the face is likely. Regular glasses are not eye protection. Type IIR masks are worn for no more than four hours and replaced when damp or damaged. An FFP3 respirator is used only in the specific situations where airborne protection is needed, and only by staff who have been fit tested for it. Order matters. Clean your hands, then put on the apron or gown, then the mask, then the eye protection, then the gloves. To take PPE off, remove the gloves first, then the apron or gown, then clean your hands, then remove eye protection and then the mask by the straps without touching the front, and clean your hands again. Take PPE off in the person's room or at the point of care, not in the corridor, and put it straight into the correct waste stream.
Recognising and reporting infection
You are often the first person to notice that someone is becoming unwell. Early recognition means earlier treatment, and fewer people catching it. Common signs of infection include fever or feeling hot or cold and shivery, a new or worsening cough, shortness of breath, diarrhoea or vomiting, pain or burning when passing urine, a wound that is red, swollen, hot, painful or oozing, and an unexplained rash. In older people and people with dementia the signs can be less obvious. New or worsening confusion, sleepiness, a fall, not eating or drinking, a change in behaviour or being "just not themselves" can be the first and only signs. Record what you see and report it to the senior on duty straight away; do not wait to see if it passes. Sepsis is a life threatening reaction to infection. Signs that need urgent help include slurred speech or new confusion, extreme shivering or muscle pain, passing no urine in a day, severe breathlessness, mottled or bluish skin, or someone saying they feel like they might die. If you see these, escalate immediately using your workplace's procedure, which may mean calling 999. Urinary tract infections are often over diagnosed in older people. National guidance advises against using urine dipstick tests to diagnose infection in people over 65, because many older people have bacteria in their urine without being infected. Report the person's actual symptoms and let the clinician decide. Respiratory and cough hygiene stops respiratory infections spreading. Cover the nose and mouth with a tissue when coughing or sneezing, or use the crook of the arm if there is no tissue. Put used tissues in a bin straight away and clean your hands. Keep tissues and a bin within reach of people who are coughing, and support people who need help to do this. Good ventilation also helps.
Outbreaks and transmission based precautions
An outbreak is two or more linked cases of the same infection, confirmed or suspected, around the same time and associated with the same service. In care settings the most common are norovirus and other causes of diarrhoea and vomiting, flu, COVID-19 and other respiratory infections. Spotting an outbreak early is the most important step, so if you notice two or more people, including staff, with similar symptoms, tell the senior on duty straight away. Your workplace's outbreak plan sets out what happens next. The manager will contact the local UK Health Security Agency health protection team for advice, and may inform others, such as the local authority, the GP, visiting professionals, families and any hospital where someone has an appointment. You follow the advice given, which may include extra cleaning, reducing communal activities, cohorting staff so they work with the same group, and changes to visiting. Transmission based precautions are added to standard precautions when an infection is known or suspected. They depend on how the germ spreads. Contact precautions are for infections spread by touch, such as norovirus or C. difficile: gloves and apron for all contact, dedicated equipment where possible, and more frequent cleaning. Droplet precautions are for infections spread by larger droplets from coughs and sneezes, such as flu: add a fluid resistant surgical mask when close to the person. Airborne precautions, for infections carried in the air over longer distances, need specialist advice and FFP3 respirators. Where a person is isolated in their own room, it is to protect others and should be for the shortest time the advice allows. Explain why, keep the door closed if it is safe to, put up a sign that does not reveal their diagnosis, and make sure the person still has company, stimulation, drinks within reach and a way to call for help. Isolation must never become neglect.
Cleaning, care equipment, laundry and spills
Germs survive on surfaces and equipment, so a clean care environment is a standard precaution. Follow your workplace's cleaning schedule, which sets out what is cleaned, how often, with which product and by whom. General purpose detergent and warm water is used for routine cleaning. Disinfectant is used for sanitary fittings, for spills and when there is infection. Colour coded cleaning equipment stops germs moving between areas. The national scheme uses red for bathrooms, toilets and sluices; blue for general areas such as lounges and bedrooms; green for kitchens and food areas; and yellow for isolation rooms. Never take a red cloth or mop into a food area. Reusable care equipment such as hoist slings, commodes, bath chairs, blood pressure cuffs and thermometers is cleaned after every use, following the manufacturer's instructions, and stored clean and dry. Single use items are used once and thrown away. If you are not sure who is responsible for cleaning a piece of equipment, ask. Laundry falls into three groups: clean, used, and infectious, meaning used by someone with a known or suspected infection or contaminated with blood or body fluids. Wear an apron to handle used laundry. Do not shake it, and never put it on the floor or on surfaces. Bag it at the bedside. Infectious laundry goes into a water soluble bag, then into an impermeable outer bag, and the water soluble bag goes into the machine unopened, washed separately on a pre-wash or sluice cycle at the highest temperature the fabric allows. Never wash infectious laundry by hand. Keep clean and dirty laundry apart and clean your hands between handling them. Spills of blood and body fluids are cleaned immediately using the spill kit and procedure for the type of spill, wearing gloves and an apron. Chlorine releasing products are used for blood spills, but must never be put directly onto urine, because this can release chlorine gas.
Waste, sharps and exposure incidents
Waste is sorted at the point it is produced, into the right stream, so it is handled safely. In care settings the usual colours are black for general household waste; yellow with a black stripe, often called tiger bags, for offensive waste such as used continence pads from people who are not infectious; orange for infectious waste, such as PPE and dressings from someone with an infection; and yellow for waste contaminated with medicines or chemicals. Your waste contractor may use a different system, so follow your workplace's guide. Bins should be foot operated, lidded and lined. Fill bags no more than three quarters full, tie them, and clean your hands after handling waste. Sharps, such as needles and lancets, go straight into a sharps container at the point of use, by the person who used them. Never pass a sharp from hand to hand, and never bend, break, take apart or recap a needle. Use the temporary closure on the container between uses, keep it where it cannot be knocked over, and close and replace it when it reaches the fill line. Nothing except sharps goes in a sharps container, and sharps never go in a waste bag. An exposure incident is when blood or body fluid may have entered your body: a needlestick or other sharps injury, a bite that breaks the skin, or a splash into your eyes, nose or mouth. Act immediately. For a sharps injury or bite, encourage the wound to bleed gently, wash it with soap and running water, do not scrub or suck it, and cover it with a waterproof dressing. For a splash, rinse the eyes, nose or mouth with plenty of water. Then report it straight away to the senior on duty and seek medical advice without delay, through occupational health, your GP or an emergency department, because some treatments work best within hours. Record the incident so it can be investigated.
The things your team must remember.
- Infection needs every link in the chain; standard precautions break the links for every person, every time
- Clean hands before touching a person, before clean procedures, after body fluid exposure and after touching a person or their surroundings
- Use soap and water, not handrub, when hands are soiled or someone has diarrhoea or vomiting
- Put PPE on as apron, mask, eye protection, gloves; take it off as gloves, apron, eye protection, mask, then clean your hands
- New confusion, falls or not eating can be the first signs of infection in an older person: report them
- Two or more linked cases around the same time is a possible outbreak: tell the senior straight away
- Waste bags no more than three quarters full, sharps bins closed at the fill line, never recap a needle
Not a slideshow once a year. Training that sticks.
CareStream delivers infection prevention and control training in the hub your team already uses, grounded in best practice and your own policies, so it fits your care setting and not a generic template.
Short teaching sections and a real care scenario, then an assessment that checks understanding.
Staff complete it in over 60 languages, while your records stay in English.
A wrong answer triggers a short follow-up lesson and a fresh question, so the gap is closed.
Automatic reminders at 90, 30 and 7 days, with a live compliance dashboard.
From your dashboard to your team, in the CareStream hub.
Training is delivered in the hub each staff member logs into. You allocate the modules, they complete them in their own language, and you get the completion records and certificates for your CQC evidence, with any gaps closed by automatic follow up training.
Assign Infection Prevention and Control to each staff member in seconds. No course builder and no setup for each person.
Staff work through the module on any device, in over 60 languages, teaching then checking understanding. A wrong answer sends a short follow up lesson.
See live completion status and a certificate for every person, ready as evidence for CQC.
Any step, in their language, in one tap.
Care teams are diverse and training should not leave anyone behind. On any lesson or question, a staff member taps the language button and the whole step flips into the language they think in. They understand it properly, and your records stay in English.
- One tap flips any lesson or question into their language, instantly.
- Over 60 languages, with no setup and no separate versions to manage.
- Completions and certificates stay in English for your CQC evidence.
Try the language buttons in the preview above.
Built for real learning, not box ticking
Every CareStream course goes further than a lesson and a quiz. These features come as standard on every course, giving your staff a richer way to learn and giving you the evidence to prove it.
Every course is built on recognised UK guidance and cites its sources, from NICE and Skills for Care to the NHS and the legislation itself.
A plain English glossary of the technical terms in each course. A simple way to support every learner, including staff with English as a second language.
A quick knowledge check before the lesson is compared with the final assessment, so every certificate comes with evidence of how much the course actually taught.
After passing, staff record what they will do differently in their day to day work. Their reflection is saved to their training record and shown with their certificate.
A printable one page takeaway of the outcomes, key points and key terms. Perfect for staff files, supervision conversations and the staff room wall.
A printable checklist for managers to confirm skills in practice, with a sign off section. It completes the picture beyond the knowledge assessment.
Wrong answers become lessons, not failures
Most e learning marks an answer wrong and moves on. CareStream does not. Every wrong answer triggers an automatic follow up loop that teaches the point again and rechecks it, so no knowledge gap is left behind.
A wrong answer immediately opens a short lesson explaining the point, so the gap is closed there and then.
A fresh question on the same point checks the lesson has landed. The loop repeats until it has.
Staff move on to the next module and their certificate once they genuinely know the answer, not just after one lucky guess.
Why choose CareStream?
Training built for the care sector, delivered the way busy teams actually learn.
- 90+ care-specific training courses
- Bitesize, engaging lessons your staff actually finish
- Mapped to the Care Certificate & CQC standards
- Available in 60+ languages
- Instant certificate on completion
- Flexible learning, anytime, on any device
- Content kept up to date with UK care regulations
- Time to complete: 1 hour
Frequently asked questions.
Is Infection Prevention and Control training mandatory in care settings?
How often should staff complete Infection Prevention and Control training?
Can CareStream deliver Infection Prevention and Control training in other languages?
Does the training include an assessment?
More CPD Certified training your team may need
Every course below is certified by The CPD Certification Service, delivered in the hub, in any language. Add any of these to your basket.
One-off CertificateCare Certificate
Annual refresher training across all 16 standards of the Care Certificate (March 2025). You will revisit every standard, from understanding your role and duty of care through person-centred working, communication, safeguarding, basic life support, health and safety, handling information and infection prevention and control, including the new standard on awareness of learning disability and autism. Each standard has a short lesson, a workplace scenario and a knowledge check, followed by a final assessment. Your knowledge certificate is issued once you pass the assessment and your manager has verified your observed competency assessment.
Bulk discounts from 10+ licences
Annual CertificateFood Hygiene
Annual food hygiene refresher for care workers who prepare, handle or serve food, or support people to eat and drink, in any adult social care setting. Built on the Skills for Care statutory and mandatory training guide and Food Standards Agency guidance for care homes, it covers why food safety matters, personal hygiene and fitness to work, chilling, cooking and reheating, cross contamination, cleaning, the 14 allergens, texture modified diets, gift food, and recording and reporting. Eight lessons with scenarios and activities, then a final assessment.
Bulk discounts from 10+ licences
Annual CertificateMedication Administration and Competency
Annual medication administration refresher for care workers who support people with medicines in care homes, home care and supported living. Built on the Skills for Care statutory and mandatory training guide, NICE guidance SC1 and NG67 and CQC medicines guidance, it covers the law and your role, common medicines, consent, capacity and covert administration, preparing to administer, administration techniques, recording and monitoring, controlled drugs and storage, and errors and your limits. Eight lessons with scenarios and activities, a final assessment, then an observed practical assessment by your employer.
Bulk discounts from 10+ licences
Annual CertificateMoving and Handling of People
Annual moving and handling of people refresher for care workers who assist and move people in care homes, nursing homes, home care and supported living. Built on the Skills for Care statutory and mandatory training guide and Health and Safety Executive guidance, it covers the law, how backs are injured, risk assessment, safe handling principles, moving and positioning with dignity, hoists and slings, other equipment and falls, and the limits of your role. Eight lessons with scenarios and activities, a final assessment, then an observed practical assessment by your employer.
Bulk discounts from 10+ licences
Annual CertificateCOSHH (Control of Substances Hazardous to Health)
Annual COSHH training for care, domestic, laundry, kitchen and maintenance staff in any adult social care setting. Built on the Control of Substances Hazardous to Health Regulations 2002 and Health and Safety Executive guidance, it covers what counts as a hazardous substance, how harm happens, hazard pictograms and safety data sheets, COSHH assessments and controls, safe use and storage, gloves and skin care, body fluids and medicines, and dealing with spills and exposure. Eight lessons with scenarios and activities, then a final assessment.
Bulk discounts from 10+ licences
Annual CertificateEnd of Life / Palliative Care
End of life and palliative care for care workers in care homes, nursing homes, home care and supported living, mapped to Tier 2 of the End of Life Care Core Skills Education and Training Framework and NICE guidance. It covers person centred end of life care, communication, advance care planning and the law, recognising the last days of life, symptoms and comfort, emotional, spiritual and cultural needs, supporting families and bereavement, and care after death and your own wellbeing. Eight lessons with scenarios and activities, then a final assessment.
Bulk discounts from 10+ licences
Annual CertificateGDPR / Data Protection
Annual data protection and data security refresher for everyone working in adult social care, meeting the Data Security and Protection Toolkit expectation of yearly staff training. Built on UK GDPR, the Data Protection Act 2018 as amended in 2025, ICO guidance and the Caldicott Principles, it covers the data protection principles, confidentiality and lawful sharing, people's rights, recording and storing information, cyber threats and scams, paper records and devices, and recognising and reporting data breaches. Eight lessons with scenarios and activities, then a final assessment.
Bulk discounts from 10+ licences
Annual CertificateGeneral Health & Safety Awareness
Annual health and safety refresher for everyone working in adult social care, in care homes, people's own homes, supported living and day services. Built on the Skills for Care statutory and mandatory training guide and Health and Safety Executive guidance for health and social care, it covers your legal duties, risk assessment, common hazards in care, hazardous substances, security and lone working, work related stress and your own wellbeing, responding to accidents and sudden illness, and reporting. Eight lessons with scenarios and activities, then a final assessment.
Bulk discounts from 10+ licences
Annual CertificateMental Health Awareness
Mental health awareness for everyone working in adult social care, mapped to Tier 1 of the Mental Health Core Capabilities Framework (2026). It covers what mental health and wellbeing mean, common mental health needs, stigma, rights and trauma informed practice, communicating with people in distress, physical health and loneliness, older people and people with a learning disability or who are neurodivergent, recognising and responding to self harm and suicide, and working with families, other services and the law. Eight lessons with scenarios and activities, then a final assessment.
Bulk discounts from 10+ licences
Give your team infection prevention and control training that actually sticks.
Buy your licences, allocate them in seconds, and let the evidence build itself.
Compared
Three ways to train a care team.
These modules are written and kept current by us, so your managers do not have to write or maintain them. We have compared what each approach does rather than naming providers, because products change and this should still be true next year.
| CareStream | A generic e-learning library | A trainer you book | |
|---|---|---|---|
| Try a real lesson and a real question before you buy | |||
| Learning outcomes and time to complete stated up front | |||
| Written lesson sections, each with its own illustration | |||
| Interactive exercises after the lesson that teaches them, in every module | |||
| Assessment in every module, with the key points to revisit | |||
| Taken in any of sixty plus languages | |||
| A wrong answer triggers a follow-up lesson, not just a re-sit | |||
| Practical sign-off by a manager where the subject needs it | |||
| Completion files itself into your training matrix and evidence pack | |||
| Bought one module at a time, with no annual contract |
Generic libraries are often cheaper per learner. They teach a national standard rather than being built, updated and evidenced around the way a CQC-registered service is actually inspected.
Care policies
Every module is written from a policy
If the policy behind it is out of date, the training inherits that. Sixty six policies written for your service, checked against current law and read by a person before they carry your name, from £39.
