Infection Prevention and Control training that gets your team CQC-ready
- CQC-aligned, mapped to the Care Certificate framework
- Completed in the hub in over 60 languages
- A certificate for every staff member, for your CQC evidence
- A wrong answer triggers a follow-up lesson, so gaps are closed
No subscription needed. Bulk discounts from 10+ licences.
From £25.99 per staff member, one-off. No subscription needed.
Trusted by UK care providers
Specialists in the technology behind it all
The same technology behind the world's best products powers CareStream, so your team's infection prevention and control training stays accurate, always up to date with the latest guidance, and is delivered in over 60 languages.
Why Infection Prevention Matters
Infections can spread quickly in care settings because residents often have weaker immune systems due to age or health conditions. Residents live close together and share common spaces. Care providers have a legal duty under the Health and Social Care Act to protect people from avoidable harm, including infections. Good infection control saves lives and maintains dignity.
You have just helped a resident who has vomited. Your hands look clean. What should you do?
In the hub, a wrong answer sends the staff member a short follow-up lesson and a fresh question on the same point. They close the gap before they can finish the module, and every attempt is recorded for your CQC evidence.
That is how the training works. Give your whole team the full Infection Prevention and Control module.
Avg. Duration
About 48 minutes
Certificate
For every staff member
Available Languages (60+)
Course Published by
A clear, practical grounding in infection prevention and control.
This training covers how to prevent and control infections in care settings to keep residents, staff and visitors safe. You will learn about hand hygiene, personal protective equipment (PPE), cleaning procedures, and how to respond when infections occur. These practices protect everyone and meet legal duties under the Health and Social Care Act.
By the end, your staff will be able to:
- Describe the correct hand hygiene technique and when to use it during your shift
- Identify which PPE to use for different care tasks and how to put it on and take it off safely
- Explain how infections spread in care settings and the steps you can take to break the chain of infection
- Apply standard infection control precautions in everyday care situations
- Recognise signs of infection in residents and know when to report concerns
A closer look at the infection prevention and control module.
The module is built in short, practical sections. Each one teaches a part of the topic, then applies it to a real care scenario and checks understanding before moving on.
Why Infection Prevention Matters
Infections can spread quickly in care settings because residents often have weaker immune systems due to age or health conditions. Residents live close together and share common spaces. Care providers have a legal duty under the Health and Social Care Act to protect people from avoidable harm, including infections. Good infection control saves lives and maintains dignity.
How Infections Spread: Breaking the Chain
Infections spread through a chain: a source (like an infected person), a route (like hands or droplets), and a susceptible person. You can break this chain by removing the source, blocking the route, or protecting the susceptible person. Common routes include direct contact, droplets from coughs and sneezes, contaminated surfaces, and bodily fluids. Understanding this helps you know which precautions to use.
Hand Hygiene: Your Most Important Tool
Hand hygiene is the single most effective way to prevent infection spread. Wash hands with soap and water for at least 20 seconds, covering all surfaces including between fingers, thumbs, and under nails. Use alcohol hand gel only when hands are visibly clean. You must perform hand hygiene before and after every resident contact, before handling food or medication, after using the toilet, and after removing PPE.
Using Personal Protective Equipment (PPE) Correctly
PPE creates a barrier between you and infection sources. Use disposable gloves and aprons for personal care, handling body fluids, or cleaning. Wear fluid resistant surgical masks for suspected or confirmed respiratory infections. Put PPE on before entering the care situation and remove it immediately after, disposing in the clinical waste bin. Never wear the same PPE between different residents. PPE works only if used correctly every time.
Standard Precautions for All Care
Standard precautions mean treating all blood and body fluids as potentially infectious, even when someone appears well. Always use PPE for contact with blood, urine, faeces, vomit, wound drainage, or broken skin. Cover your own cuts with waterproof dressings. Handle sharps safely and never resheath needles. Clean spills immediately with appropriate disinfectant. These precautions protect you and prevent cross infection between residents.
Recognising and Reporting Infections
Early detection of infection allows quick treatment and prevents spread. Watch for fever, new or worsening cough, confusion, reduced appetite, pain on urination, unusual tiredness, or changes in behaviour. Skin infections show redness, warmth, swelling or discharge. Report any concerns immediately to the nurse or manager. Never wait to see if symptoms get worse. Document what you observe clearly. Quick action can prevent a single infection becoming an outbreak.
Cleaning, Disinfection and Waste Management
Colour coding stops germs travelling from one area to another. Red mops and cloths are for bathrooms and toilets, blue for bedrooms and communal areas, green for the kitchen, and yellow for isolation or clinical areas. Cleaning and disinfection are different jobs: cleaning with detergent removes dirt and most germs, while disinfection kills the germs left behind, so a surface must always be cleaned before it is disinfected. Put soiled or infectious linen straight into a red water-soluble bag, never on the floor. Used dressings go in the clinical waste stream, continence pads in tiger-stripe offensive waste bags, and sharps into the yellow sharps bin, which is sealed when three-quarters full.
Managing Outbreaks and Isolation Precautions
An outbreak usually means two or more residents or staff with the same infection, linked in time and place, such as two residents with diarrhoea and vomiting on the same corridor. Tell the manager or nurse in charge straight away; they report it to UKHSA through your workplace's agreed process, not you. Affected residents are cared for in their own rooms with the door closed, or cohorted together if several are unwell. Put your PPE on before entering and remove it before leaving. Enhanced cleaning means touch points such as door handles, light switches and handrails are disinfected more often. Visits may be paused or limited, so speak kindly with families and direct their questions to the manager.
The things your team must remember.
- Hand hygiene before and after every resident contact is the most effective infection prevention measure
- Use PPE for all contact with body fluids and change it between each resident
- Treat all blood and body fluids as potentially infectious using standard precautions
- Infections spread through hands, droplets, contaminated surfaces and body fluids, so break the chain at every opportunity
- Report any signs of infection immediately, including fever, new cough, confusion, or behaviour changes
- care setting residents are vulnerable to infections due to age and health conditions, so prevention is essential
Not a slideshow once a year. Training that sticks.
CareStream delivers infection prevention and control training in the hub your team already uses, grounded in best practice and your own policies, so it fits your care setting and not a generic template.
Short teaching sections and a real care scenario, then an assessment that checks understanding.
Staff complete it in over 60 languages, while your records stay in English.
A wrong answer triggers a short follow-up lesson and a fresh question, so the gap is closed.
Automatic reminders at 90, 30 and 7 days, with a live compliance dashboard.
From your dashboard to your team, in the CareStream hub.
Training is delivered in the hub each staff member logs into. You allocate the modules, they complete them in their own language, and you get the completion records and certificates for your CQC evidence, with any gaps closed by automatic follow up training.
Assign Infection Prevention and Control to each staff member in seconds. No course builder and no setup for each person.
Staff work through the module on any device, in over 60 languages, teaching then checking understanding. A wrong answer sends a short follow up lesson.
See live completion status and a certificate for every person, ready as evidence for CQC.
Any step, in their language, in one tap.
Care teams are diverse and training should not leave anyone behind. On any lesson or question, a staff member taps the language button and the whole step flips into the language they think in. They understand it properly, and your records stay in English.
- One tap flips any lesson or question into their language, instantly.
- Over 60 languages, with no setup and no separate versions to manage.
- Completions and certificates stay in English for your CQC evidence.
Try the language buttons in the preview above.
Built for real learning, not box ticking
Every CareStream course goes further than a lesson and a quiz. These features come as standard on every course, giving your staff a richer way to learn and giving you the evidence to prove it.
Every course is built on recognised UK guidance and cites its sources, from NICE and Skills for Care to the NHS and the legislation itself.
A plain English glossary of the technical terms in each course. A simple way to support every learner, including staff with English as a second language.
A quick knowledge check before the lesson is compared with the final assessment, so every certificate comes with evidence of how much the course actually taught.
After passing, staff record what they will do differently in their day to day work. Their reflection is saved to their training record and shown with their certificate.
A printable one page takeaway of the outcomes, key points and key terms. Perfect for staff files, supervision conversations and the staff room wall.
A printable checklist for managers to confirm skills in practice, with a sign off section. It completes the picture beyond the knowledge assessment.
Wrong answers become lessons, not failures
Most e learning marks an answer wrong and moves on. CareStream does not. Every wrong answer triggers an automatic follow up loop that teaches the point again and rechecks it, so no knowledge gap is left behind.
A wrong answer immediately opens a short lesson explaining the point, so the gap is closed there and then.
A fresh question on the same point checks the lesson has landed. The loop repeats until it has.
Staff move on to the next module and their certificate once they genuinely know the answer, not just after one lucky guess.
Why choose CareStream?
Training built for the care sector, delivered the way busy teams actually learn.
- 90+ care-specific training courses
- Bitesize, engaging lessons your staff actually finish
- Mapped to the Care Certificate & CQC standards
- Available in 60+ languages
- Instant certificate on completion
- Flexible learning, anytime, on any device
- Content kept up to date with UK care regulations
- Time to complete: ~48 min
Frequently asked questions.
Is Infection Prevention and Control training mandatory in care settings?
How often should staff complete Infection Prevention and Control training?
Can CareStream deliver Infection Prevention and Control training in other languages?
Does the training include an assessment?
More training your team may need
More mandatory and role-specific training CareStream delivers to your team, in the hub, in any language. Add any of these to your basket.
One-off CertificateCare Certificate
Annual refresher training across all 16 standards of the Care Certificate (March 2025). You will revisit every standard, from understanding your role and duty of care through person-centred working, communication, safeguarding, basic life support, health and safety, handling information and infection prevention and control, including the new standard on awareness of learning disability and autism. Each standard has a short lesson, a workplace scenario and a knowledge check, followed by a final assessment. Your knowledge certificate is issued once you pass the assessment and your manager has verified your observed competency assessment.
Bulk discounts from 10+ licences
Annual CertificateSafeguarding Adults and Children
This training covers how we protect vulnerable adults and children from abuse, harm and neglect at our home. You will learn to recognise signs of abuse, understand our reporting procedures, and know how to respond to challenging behaviour and potential radicalisation risks. This is essential knowledge for keeping everyone in our care safe.
Bulk discounts from 10+ licences
Annual CertificateMoving and Handling of People
This annual refresher covers the essential knowledge you need to move and handle people safely in our home. It reviews why safe moving and handling matters, the principles we follow, how to assess and plan moves, and how to protect both the people we support and yourself from injury. Remember: this module covers knowledge only. You must also complete practical competency assessments with your supervisor.
Bulk discounts from 10+ licences
Annual CertificateMedication Administration and Competency
This module covers the essential knowledge you need to safely administer medication, including your workplace policies on covert medication. It is the knowledge part of your annual competency assessment. You will still need to complete a practical observation with your manager to demonstrate safe medication administration in real care situations.
Bulk discounts from 10+ licences
Every 2 yrs CertificateMental Capacity Act and DoLS
This training covers how we assess mental capacity, make decisions in someone's best interests when they cannot decide for themselves, and protect the rights of people who may be deprived of their liberty. Understanding these legal duties protects residents and ensures we provide lawful, person centred care.
Bulk discounts from 10+ licences
Every 3 yrs CertificateEquality, Diversity and Inclusion
This training covers how we respect and celebrate the differences between residents and staff at our home. You will learn how our policies protect everyone's rights and dignity, and how to support residents to live fulfilling lives in their community without discrimination.
Bulk discounts from 10+ licences
Give your team infection prevention and control training that actually sticks.
Add it to your basket, allocate it in seconds, and let the evidence build itself.
Compared
Three ways to train a care team.
These modules are written and kept current by us, so your managers do not have to write or maintain them. We have compared what each approach does rather than naming providers, because products change and this should still be true next year.
| CareStream | A generic e-learning library | A trainer you book | |
|---|---|---|---|
| Try a real lesson and a real question before you buy | |||
| Learning outcomes and time to complete stated up front | |||
| Written lesson sections, each with its own illustration | |||
| Interactive exercises after the lesson that teaches them, in every module | |||
| Assessment in every module, with the key points to revisit | |||
| Taken in any of sixty plus languages | |||
| A wrong answer triggers a follow-up lesson, not just a re-sit | |||
| Practical sign-off by a manager where the subject needs it | |||
| Completion files itself into your training matrix and evidence pack | |||
| Bought one module at a time, with no annual contract |
Generic libraries are often cheaper per learner. They teach a national standard rather than being built, updated and evidenced around the way a CQC-registered service is actually inspected.
Care policies
Every module is written from a policy
If the policy behind it is out of date, the training inherits that. Sixty six policies written for your service, checked against current law and read by a person before they carry your name, from £39.
