Staff Training/Core mandatory
CQC-aligned · Care Certificate framework

Infection Prevention and Control training that gets your team CQC-ready

  • CQC-aligned, mapped to the Care Certificate framework
  • Completed in the hub in over 60 languages
  • A certificate for every staff member, for your CQC evidence
  • A wrong answer triggers a follow-up lesson, so gaps are closed

From £25.99 per staff member, one-off. No subscription needed.

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CareStreamAI Infection Prevention and Control training: Why Infection Prevention Matters in the care setting
Lesson 1 of 8

Why Infection Prevention Matters

Infections can spread quickly in care homes because residents often have weaker immune systems due to age or health conditions. Residents live close together and share common spaces. Care providers have a legal duty under the Health and Social Care Act to protect people from avoidable harm, including infections. Good infection control saves lives and maintains dignity.

A clear, practical grounding in infection prevention and control.

This training covers how to prevent and control infections in care settings to keep residents, staff and visitors safe. You will learn about hand hygiene, personal protective equipment (PPE), cleaning procedures, and how to respond when infections occur. These practices protect everyone and meet legal duties under the Health and Social Care Act.

By the end, your staff will be able to:

Describe the correct hand hygiene technique and when to use it during your shift
Identify which PPE to use for different care tasks and how to put it on and take it off safely
Explain how infections spread in care settings and the steps you can take to break the chain of infection
Apply standard infection control precautions in everyday care situations
Recognise signs of infection in residents and know when to report concerns

A closer look at the infection prevention and control module.

The module is built in short, practical sections. Each one teaches a part of the topic, then applies it to a real care scenario and checks understanding before moving on.

01

Why Infection Prevention Matters

Infections can spread quickly in care settings because residents often have weaker immune systems due to age or health conditions. Residents live close together and share common spaces. Care providers have a legal duty under the Health and Social Care Act to protect people from avoidable harm, including infections. Good infection control saves lives and maintains dignity.

CareStreamAI Infection Prevention and Control training: Why Infection Prevention Matters in the care setting
02

How Infections Spread: Breaking the Chain

Infections spread through a chain: a source (like an infected person), a route (like hands or droplets), and a susceptible person. You can break this chain by removing the source, blocking the route, or protecting the susceptible person. Common routes include direct contact, droplets from coughs and sneezes, contaminated surfaces, and bodily fluids. Understanding this helps you know which precautions to use.

CareStreamAI Infection Prevention and Control training: How Infections Spread: Breaking the Chain
03

Hand Hygiene: Your Most Important Tool

Hand hygiene is the single most effective way to prevent infection spread. Wash hands with soap and water for at least 20 seconds, covering all surfaces including between fingers, thumbs, and under nails. Use alcohol hand gel only when hands are visibly clean. You must perform hand hygiene before and after every resident contact, before handling food or medication, after using the toilet, and after removing PPE.

CareStreamAI Infection Prevention and Control training: Hand Hygiene: Your Most Important Tool
04

Using Personal Protective Equipment (PPE) Correctly

PPE creates a barrier between you and infection sources. Use disposable gloves and aprons for personal care, handling body fluids, or cleaning. Wear fluid resistant surgical masks for suspected or confirmed respiratory infections. Put PPE on before entering the care situation and remove it immediately after, disposing in the clinical waste bin. Never wear the same PPE between different residents. PPE works only if used correctly every time.

CareStreamAI Infection Prevention and Control training: Using Personal Protective Equipment (PPE) Correctly
05

Standard Precautions for All Care

Standard precautions mean treating all blood and body fluids as potentially infectious, even when someone appears well. Always use PPE for contact with blood, urine, faeces, vomit, wound drainage, or broken skin. Cover your own cuts with waterproof dressings. Handle sharps safely and never resheath needles. Clean spills immediately with appropriate disinfectant. These precautions protect you and prevent cross infection between residents.

CareStreamAI Infection Prevention and Control training: Standard Precautions for All Care
06

Recognising and Reporting Infections

Early detection of infection allows quick treatment and prevents spread. Watch for fever, new or worsening cough, confusion, reduced appetite, pain on urination, unusual tiredness, or changes in behaviour. Skin infections show redness, warmth, swelling or discharge. Report any concerns immediately to the nurse or manager. Never wait to see if symptoms get worse. Document what you observe clearly. Quick action can prevent a single infection becoming an outbreak.

CareStreamAI Infection Prevention and Control training: Recognising and Reporting Infections
07

Cleaning, Disinfection and Waste Management

Colour coding stops germs travelling from one area to another. Red mops and cloths are for bathrooms and toilets, blue for bedrooms and communal areas, green for the kitchen, and yellow for isolation or clinical areas. Cleaning and disinfection are different jobs: cleaning with detergent removes dirt and most germs, while disinfection kills the germs left behind, so a surface must always be cleaned before it is disinfected. Put soiled or infectious linen straight into a red water-soluble bag, never on the floor. Used dressings go in the clinical waste stream, continence pads in tiger-stripe offensive waste bags, and sharps into the yellow sharps bin, which is sealed when three-quarters full.

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08

Managing Outbreaks and Isolation Precautions

An outbreak usually means two or more residents or staff with the same infection, linked in time and place, such as two residents with diarrhoea and vomiting on the same corridor. Tell the manager or nurse in charge straight away; they report it to UKHSA through your workplace's agreed process, not you. Affected residents are cared for in their own rooms with the door closed, or cohorted together if several are unwell. Put your PPE on before entering and remove it before leaving. Enhanced cleaning means touch points such as door handles, light switches and handrails are disinfected more often. Visits may be paused or limited, so speak kindly with families and direct their questions to the manager.

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The things your team must remember.

  • Hand hygiene before and after every resident contact is the most effective infection prevention measure
  • Use PPE for all contact with body fluids and change it between each resident
  • Treat all blood and body fluids as potentially infectious using standard precautions
  • Infections spread through hands, droplets, contaminated surfaces and body fluids, so break the chain at every opportunity
  • Report any signs of infection immediately, including fever, new cough, confusion, or behaviour changes
  • care setting residents are vulnerable to infections due to age and health conditions, so prevention is essential

Who and how often

Infection Prevention and Control is refreshed every year, for the staff in your care setting whose roles require it.

CQC and standards

Supports your evidence against 15. Infection prevention and control, Safe, Reg 12 — Safe care and treatment.

Not a slideshow once a year. Training that sticks.

CareStream delivers infection prevention and control training in the hub your team already uses, grounded in best practice and your own policies, so it fits your care setting and not a generic template.

Teach, then assess

Short teaching sections and a real care scenario, then an assessment that checks understanding.

In any language

Staff complete it in over 60 languages, while your records stay in English.

Learn and retry

A wrong answer triggers a short follow-up lesson and a fresh question, so the gap is closed.

Renewals handled

Automatic reminders at 90, 30 and 7 days, with a live compliance dashboard.

From your dashboard to your team, in the CareStream hub.

Training is delivered in the hub each staff member logs into. You allocate the modules, they complete them in their own language, and you get the completion records and certificates for your CQC evidence, with any gaps closed by automatic follow up training.

  1. 01

    Buy and allocate

    Assign Infection Prevention and Control to each staff member in seconds. No course builder and no setup for each person.

  2. 02

    They complete it in the hub

    Staff work through the module on any device, in over 60 languages, teaching then checking understanding. A wrong answer sends a short follow up lesson.

  3. 03

    You track it

    See live completion status and a certificate for every person, ready as evidence for CQC.

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Any step, in their language, in one tap.

Care teams are diverse and training should not leave anyone behind. On any lesson or question, a staff member taps the language button and the whole step flips into the language they think in. They understand it properly, and your records stay in English.

  • One tap flips any lesson or question into their language, instantly.
  • Over 60 languages, with no setup and no separate versions to manage.
  • Completions and certificates stay in English for your CQC evidence.

Try the language button in the preview, or see every language

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Infection Prevention and Control

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CareStreamAI Infection Prevention and Control training

Learning: what to read first

About 35 min

This training covers how to prevent and control infections in care settings to keep residents, staff and visitors safe. You will learn about hand hygiene, personal protective equipment (PPE), cleaning procedures, and how to respond when infections occur. These practices protect everyone and meet legal duties under the Health and Social Care Act.

Inside every course

Built for real learning, not box ticking

Every CareStream course goes further than a lesson and a quiz. These features come as standard on every course, giving your staff a richer way to learn and giving you the evidence to prove it.

References and further reading

Every course is built on recognised UK guidance and cites its sources, from NICE and Skills for Care to the NHS and the legislation itself.

Key terms explained

A plain English glossary of the technical terms in each course. A simple way to support every learner, including staff with English as a second language.

Measured learning gain

A quick knowledge check before the lesson is compared with the final assessment, so every certificate comes with evidence of how much the course actually taught.

Reflective practice

After passing, staff record what they will do differently in their day to day work. Their reflection is saved to their training record and shown with their certificate.

A course summary to keep

A printable one page takeaway of the outcomes, key points and key terms. Perfect for staff files, supervision conversations and the staff room wall.

Observed competency checklist

A printable checklist for managers to confirm skills in practice, with a sign off section. It completes the picture beyond the knowledge assessment.

The CareStream staff training hub showing assigned courses, progress and follow up questionsThe end of module screen with the reflective practice prompt, mapped standards and the printable course summary and competency checklist all available in CareStreamThe printable one page course summary with learning outcomes, key points, key terms and references all available for CPD approved CareStream training modulesThe printable observed competency checklist with tick boxes and a manager sign off section all available for CPD approved CareStream training modulesThe Follow-up section of the staff hub listing the questions a staff member got wrong, each with Learn and retry options all available for CPD approved CareStream training modules
The follow up loop

Wrong answers become lessons, not failures

Most e learning marks an answer wrong and moves on. CareStream does not. Every wrong answer triggers an automatic follow up loop that teaches the point again and rechecks it, so no knowledge gap is left behind.

The Follow-up section of the staff hub listing the questions a staff member got wrong, each with Learn and retry options all available for CPD approved CareStream training modules

Instant lesson and feedback

A wrong answer immediately opens a short lesson explaining the point, so the gap is closed there and then.

Targeted follow up question

A fresh question on the same point checks the lesson has landed. The loop repeats until it has.

Progress only when understood

Staff move on to the next module and their certificate once they genuinely know the answer, not just after one lucky guess.

Why CareStream

Why choose CareStream?

Training built for the care sector, delivered the way busy teams actually learn.

Time to complete: ~48 min

90+ care-specific training courses
Bitesize, engaging lessons your staff actually finish
Mapped to the Care Certificate & CQC standards
Available in 60+ languages
Instant certificate on completion
Flexible learning, anytime, on any device
Content kept up to date with UK care regulations
A care worker viewing their mandatory training on the CareStream app

Frequently asked questions.

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Give your team infection prevention and control training that actually sticks.

See how CareStream delivers your mandatory training in the hub, in any language.