General Health & Safety AwarenessHalloween offerBuy one licence, get the second free: £12.99 each · ends 31 OctAdd to basket- 8lessons
- 1 hourto complete
- 1CPD hours
- October 2026last updated
When you need this course
- A new starter joins your teamCover the law, their responsibilities and the common hazards in your setting from day one.
- Your staff work alone in people’s homesIncludes security, lone working, stress and violence at work.
- There has been an accident or a near missStaff learn what to do, how to record it and what must be reported.
- Your annual refresher is dueAbout 1 hour online, with a certificate for each learner and a dashboard showing who has finished.
Try it: a real lesson and question from this course
Health and safety law and your responsibilities
Health and safety law protects everyone in a care setting: staff, the people you support, visitors and contractors. The main law is the Health and Safety at Work etc. Act 1974. It places a duty on employers to ensure, so far as is reasonably practicable, the health, safety and welfare of their employees and of others affected by their work. That includes safe systems of work, safe equipment and premises, information, instruction, training and supervision, and a written health and safety policy where there are five or more employees.
Employees have duties too. You must take reasonable care of your own health and safety and that of others affected by what you do or do not do. You must cooperate with your employer on health and safety, and you must not interfere with or misuse anything provided for safety, such as fire equipment, bed rails or window restrictors. In practice that means following the procedures, risk assessments and training you have been given, using equipment only if you are trained, wearing the protective equipment provided, and reporting hazards, faults and incidents.
The Management of Health and Safety at Work Regulations 1999 require employers to assess risks and put controls in place. Other regulations cover manual handling, hazardous substances, work equipment, electricity, fire and reporting of injuries. In England, the Care Quality Commission regulates the safety of people receiving care in registered services, including safe care and treatment under Regulation 12 and safe premises and equipment under Regulation 15, while the Health and Safety Executive and local authorities enforce health and safety for workers.
In people's own homes, the care setting belongs to the person, but your employer still has to assess the risks to you, and you still follow safe working practices. Health and safety is not about stopping people doing things they enjoy. It is about managing risks sensibly so that people can live as independently and fully as possible.
Which is the main health and safety law in Great Britain?
In the hub, a wrong answer sends the staff member a short follow-up lesson and a fresh question on the same point. They close the gap before they can finish the module, and every attempt is recorded for your CQC evidence.
Next: one of the course's interactive activities, exactly as your staff get it.
Try it yourself
CareStream InteractiveWhose duty?
Sort each duty. Does it belong mainly to the employer or to the employee?
Tap an item, then tap the box it belongs in
Employer
Provides and manages safety
Employee
Takes care and cooperates
This exercise is here to help you practise — it is not marked and does not affect your result.
That is how the training works. Give your whole team the full General Health & Safety Awareness module.
What the course covers: 8 lessons
- Health and safety law and your responsibilities
- Risk assessment
- Common hazards in care settings
- Hazardous substances
- Security and lone working
- Stress, violence and your wellbeing
- Accidents and sudden illness
- Recording and reporting
Assessment and certificate
- 32 question assessment with a pass mark of 80%.
- A follow-up lesson on anything a learner gets wrong, so the gaps are closed, not just scored.
- A named, dated certificate the moment they pass, carrying the CPD Certified mark and CPD hours, ready to download as a PDF.
- Kept on their training record in your dashboard, ready for your CQC evidence.
Free General Health & Safety Awareness resources
Official guidance from Skills for Care, free to download. Useful alongside the course.
- Skills for Care: statutory and mandatory training guideWhat Skills for Care expect every course on this subject to cover, and how often.
- HSE: health and social care servicesThe Health and Safety Executive’s guidance for care providers.
Specialists in the technology behind it all
The same technology behind the world's best products powers CareStream, so your team's general health & safety awareness training stays accurate, always up to date with the latest guidance, and is delivered in over 60 languages.
Avg. Duration
About 1 hour
Certificate
For every staff member
Available Languages (60+)
CPD Certified Course
A clear, practical grounding in general health & safety awareness.
Eight short lessons, each with a care scenario, an interactive activity and a quick check with an explanation. You start with a five question knowledge check so your learning gain can be measured, and finish with a 32 question assessment with a pass mark of 80%. Skills for Care recommends refreshing health and safety at least every three years; this course is designed to be taken every year.
By the end, your staff will be able to:
- Explain the health and safety duties of employers and employees, and your own responsibilities at work
- Describe the five steps of risk assessment and apply them to everyday situations in care
- Identify common hazards in care settings, including hot water, windows, slips and trips, and hazardous substances
- Apply security and lone working measures that keep you and the people you support safe
- Recognise signs of work related stress and know how to look after your own mental health and wellbeing
- Know what you can and cannot do when someone has an accident or sudden illness, and how to record and report it
A closer look at the general health & safety awareness module.
The module is built in short, practical sections. Each one teaches a part of the topic, then applies it to a real care scenario and checks understanding before moving on.
Health and safety law and your responsibilities
Health and safety law protects everyone in a care setting: staff, the people you support, visitors and contractors. The main law is the Health and Safety at Work etc. Act 1974. It places a duty on employers to ensure, so far as is reasonably practicable, the health, safety and welfare of their employees and of others affected by their work. That includes safe systems of work, safe equipment and premises, information, instruction, training and supervision, and a written health and safety policy where there are five or more employees. Employees have duties too. You must take reasonable care of your own health and safety and that of others affected by what you do or do not do. You must cooperate with your employer on health and safety, and you must not interfere with or misuse anything provided for safety, such as fire equipment, bed rails or window restrictors. In practice that means following the procedures, risk assessments and training you have been given, using equipment only if you are trained, wearing the protective equipment provided, and reporting hazards, faults and incidents. The Management of Health and Safety at Work Regulations 1999 require employers to assess risks and put controls in place. Other regulations cover manual handling, hazardous substances, work equipment, electricity, fire and reporting of injuries. In England, the Care Quality Commission regulates the safety of people receiving care in registered services, including safe care and treatment under Regulation 12 and safe premises and equipment under Regulation 15, while the Health and Safety Executive and local authorities enforce health and safety for workers. In people's own homes, the care setting belongs to the person, but your employer still has to assess the risks to you, and you still follow safe working practices. Health and safety is not about stopping people doing things they enjoy. It is about managing risks sensibly so that people can live as independently and fully as possible.
Risk assessment
A hazard is anything with the potential to cause harm, such as a wet floor, a hot tap, a chemical or an aggressive dog in someone's home. A risk is the chance that someone will be harmed by that hazard, and how serious the harm could be. Risk assessment is simply a careful look at what could cause harm, so that sensible precautions can be put in place. The Health and Safety Executive describes five steps. First, identify the hazards: walk around, think about the tasks, the people and the equipment, and look at past accidents. Second, decide who might be harmed and how: staff, the people you support, visitors, and anyone at particular risk, such as someone with dementia, a new or expectant mother, or a young worker. Third, evaluate the risks and decide on controls. Fourth, record your findings and put them into practice. Fifth, review the assessment regularly, and whenever something changes, such as a person's needs, the environment or after an incident. Controls follow a hierarchy. The best option is to remove the hazard altogether. If that is not possible, replace it with something less hazardous, then use engineering controls such as thermostatic mixer valves or window restrictors, then safe systems of work, training and signs, and finally personal protective equipment, which is the last line of defence. In care there are two kinds of risk assessment. Workplace assessments cover the premises and tasks. Individual assessments in each person's care plan cover things like falls, moving and handling, bed rails and choices the person makes. These should support positive risk taking: a person with capacity has the right to make choices that carry some risk, and the aim is to reduce the risk while respecting what matters to them, not to wrap them in cotton wool. You may not write risk assessments, but you must read, follow and help keep them up to date, and report when something has changed.
Common hazards in care settings
Slips, trips and falls are among the most common causes of injury at work and a major cause of harm to the people you support. Clear up spills straight away and use a wet floor sign, keep walkways and stairs clear of trolleys, bags and cables, report damaged flooring and poor lighting, and wear sensible, closed footwear. Hot water and hot surfaces can cause serious scalds and burns to people who cannot feel heat properly or move away quickly. The Health and Safety Executive advises that where people are at risk, baths and showers should have thermostatic mixer valves so water delivered does not exceed 44°C. Always check the water temperature with a thermometer before someone gets into a bath, and never leave a person alone in a bath unless their risk assessment says it is safe. Radiators and pipes that could cause burns should be covered or kept at safe surface temperatures. Falls from windows have caused deaths in care settings. Windows above ground floor that are large enough for someone to fall through should have their opening restricted to 100 mm or less, with restrictors that can only be released with a special tool or key. Report any restrictor that is missing, broken or can be undone by hand. Other hazards include electrical equipment (check plugs and leads before use, never use damaged items, and do not overload sockets), bed rails (only used after a risk assessment, correctly fitted to that bed and mattress), manual handling (use the equipment and methods in the person's plan and your moving and handling training), sharps, and Legionella bacteria in water systems (outlets that are rarely used are run regularly). In people's own homes, look out for trailing rugs, poor lighting, gas smells, faulty appliances, pets and cluttered access, and report them. If you spot a hazard, deal with it if it is safe and within your role, then report it so it is fixed properly.
Hazardous substances
Many products used in care can harm health if they are not used correctly: cleaning chemicals, disinfectants, bleach, descalers, dishwasher and laundry products, some medicines, and body fluids that may carry infection. The Control of Substances Hazardous to Health Regulations 2002, known as COSHH, require your employer to assess the risks from these substances and put controls in place. Your separate COSHH course covers this in more depth; this section covers what every worker needs to know. Harm happens through breathing in fumes or dust, contact with skin or eyes, swallowing, or entry through cuts and needlestick injuries. Effects range from irritation, dermatitis and asthma to burns, poisoning and, for some substances, long term illness. Read the label before you use any product. Hazard pictograms, red bordered diamonds, show the main dangers, such as corrosive, harmful or flammable. Every product has a safety data sheet, and your workplace has a COSHH assessment for each substance that tells you how to use, store and dispose of it and what protective equipment to wear. Use only the products you have been trained to use, at the right dilution, for the right job. Wear the gloves, apron and eye protection specified. Never mix products: bleach mixed with some other cleaners, including those containing acids or ammonia, releases toxic gas. Keep products in their original, labelled containers, and never decant them into drinks bottles or cups. Store them in a locked cupboard, away from food, because a person with dementia may drink a cleaning product or handrub believing it is a drink. Close lids straight away and never leave a trolley unattended. If a substance is spilt, splashed or swallowed, follow the first aid on the safety data sheet, get help, and report it. If someone has swallowed a hazardous product, call 999 or NHS 111 and have the container with you.
Security and lone working
Security protects the people you support, their belongings and their information, and it protects you. In a care setting, follow your procedures for doors, keypads and visitors: check the identity of anyone you do not know, make sure visitors sign in and out, never share door codes, and do not let people follow you through a secure door. Wear your identity badge. Report anyone acting suspiciously, doors or windows that do not lock, and missing keys. Keep medicines, records and personal belongings secure, and log people's valuables in line with your policy. Some people you support may be at risk if they leave the building unaccompanied, while others have every right to come and go. Follow each person's care plan, and never lock someone in or restrict their freedom without the proper legal authority, such as a Deprivation of Liberty authorisation. In people's own homes, keep key safe codes confidential and store keys securely, close doors and windows behind you, and check people's homes are secure when you leave. Be alert to scams and bogus callers targeting the people you support, and report concerns. Lone working is common in home care, supported living and on night shifts. Your employer must assess the risks to lone workers and put controls in place. Follow the lone working procedure, which usually includes logging in and out of visits, keeping your phone charged, telling the office if you are running late or plans change, and a way to raise the alarm. Before a visit, read the risk information about the care setting and the person. Trust your instincts: if you arrive and feel unsafe, for example because of an aggressive visitor, a loose dog or signs of drug use, do not go in. Leave, get to a safe place and contact your office or, in an emergency, call 999. Park in well lit areas, keep valuables out of sight, and never put yourself at risk to complete a visit.
Stress, violence and your wellbeing
Your own mental health and wellbeing are part of health and safety. Care work is rewarding, but it can be physically and emotionally demanding, with shift work, heavy workloads, difficult situations and bereavement. Work related stress is the harmful reaction people have to excessive pressure, and employers have a legal duty to assess and manage the risk of it. The Health and Safety Executive's Management Standards describe six areas that, if not managed well, can cause stress: demands, such as workload and working patterns; control over how you do your work; support from managers and colleagues; relationships at work, including bullying; role, and whether you understand it; and change, and how it is managed and communicated. Signs of stress include poor sleep, tiredness, irritability, headaches, difficulty concentrating, feeling overwhelmed, withdrawing from colleagues, drinking more and taking more time off. Notice them in yourself and in others. Talk to your manager early, use supervision to raise concerns about workload, take your breaks, and find out what your employer offers, such as an employee assistance programme. Look after the basics: sleep, food, activity and time with people you care about. Violence and aggression towards staff must never be accepted as part of the job. Some people you support may hit out because of confusion, pain or fear, and understanding the reasons helps prevent it: follow their care plan and positive behaviour support strategies, approach calmly, and give space. Visitors and relatives can also be aggressive. Keep yourself safe, move away and get help if needed. Report every incident, including verbal abuse and threats, however minor, so that risks can be assessed, plans reviewed and you can be supported. Your employer should offer support after an incident, and you can also access help from your GP. Looking after your wellbeing is not selfish. It keeps you safe and able to provide good care.
Accidents and sudden illness
Accidents and sudden illness can happen at any time: falls, cuts, burns and scalds, choking, fractures, fainting, seizures, heart attack, stroke, a severe allergic reaction or a very low blood sugar in someone with diabetes. What you do in the first few minutes matters, and it must stay within your training. First, make sure the area is safe for you and the person; do not become a second casualty. Check whether they respond, shout for help and call a first aider or the senior on duty. Call 999 for anyone who is unresponsive, not breathing normally, has chest pain, severe bleeding, a suspected serious injury, a seizure lasting more than five minutes, signs of anaphylaxis or signs of a stroke. Use FAST to spot a stroke: Face drooping, Arms weak or unable to lift, Speech slurred, Time to call 999. Things you can do if you are trained include placing someone in the recovery position, basic life support and using a defibrillator, using an adrenaline auto injector prescribed for that person, applying pressure to a bleeding wound, cooling a burn under cool running water for 20 minutes, and giving back blows and abdominal thrusts for choking. Things you must not do include giving medicines that are not prescribed or covered by your training, giving food or drink to someone who may need surgery or is drowsy, moving someone who may have a head, neck or back injury or a fracture unless they are in danger, and lifting a person up from the floor by hand. After a fall, follow your post falls procedure: check for injury before any move, and use the right equipment, such as an inflatable lifting cushion or hoist. Respect the person's wishes, including any advance decision or DNACPR decision recorded in their plan, and share this with paramedics. Stay with the person, reassure them, and keep observing until help arrives.
Recording and reporting
Every accident, incident and near miss should be recorded and reported through your workplace's procedure, usually an accident book or electronic incident system. A near miss is an event that could have caused harm but did not, such as a resident nearly slipping on a spill. Near misses matter because they show where the next accident is likely to happen. Record the facts: date, time, place, who was involved, what happened, any injury, what you did, and who you told. Write it as soon as possible, accurately, and without blame or guesswork. Some incidents must also be reported to the Health and Safety Executive under the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013, known as RIDDOR. Your employer, not you, makes these reports. They include work related deaths, specified serious injuries to workers such as fractures other than fingers and toes, injuries that keep a worker off normal duties for more than seven days, some occupational diseases, and dangerous occurrences such as the collapse of lifting equipment. For people receiving care in a CQC registered service in England, serious injuries and other events are notified to the Care Quality Commission by the registered manager. Safeguarding concerns are reported through your safeguarding procedure. Reporting is how an organisation learns. After an incident, risk assessments and care plans are reviewed, equipment is repaired, training is updated and the person's family is informed where appropriate, in line with the duty of candour. You should feel able to report without fear. If you raise a genuine concern about health and safety and it is ignored, you can use your employer's whistleblowing procedure, and the law protects workers who raise concerns in the public interest. If you are hurt at work, however minor it seems, report it and record it. It protects you if the injury later turns out to be more serious.
The things your team must remember.
- Your employer must keep you safe; you must take reasonable care of yourself and others and cooperate
- Risk assessment: identify hazards, assess risks, control them, record findings, review
- Bath and shower water no hotter than 44°C; window openings restricted to 100 mm
- Never mix chemicals, keep them in their original containers, and follow the safety data sheet
- Check identity, keep doors and codes secure, and follow your lone working procedure
- Work related stress is a health and safety issue: talk to your manager and use the support available
- In an emergency, keep yourself safe, call for help and 999, and act only within your training
Not a slideshow once a year. Training that sticks.
CareStream delivers general health & safety awareness training in the hub your team already uses, grounded in best practice and your own policies, so it fits your care setting and not a generic template.
Short teaching sections and a real care scenario, then an assessment that checks understanding.
Staff complete it in over 60 languages, while your records stay in English.
A wrong answer triggers a short follow-up lesson and a fresh question, so the gap is closed.
Automatic reminders at 90, 30 and 7 days, with a live compliance dashboard.
From your dashboard to your team, in the CareStream hub.
Training is delivered in the hub each staff member logs into. You allocate the modules, they complete them in their own language, and you get the completion records and certificates for your CQC evidence, with any gaps closed by automatic follow up training.
Assign General Health & Safety Awareness to each staff member in seconds. No course builder and no setup for each person.
Staff work through the module on any device, in over 60 languages, teaching then checking understanding. A wrong answer sends a short follow up lesson.
See live completion status and a certificate for every person, ready as evidence for CQC.
Any step, in their language, in one tap.
Care teams are diverse and training should not leave anyone behind. On any lesson or question, a staff member taps the language button and the whole step flips into the language they think in. They understand it properly, and your records stay in English.
- One tap flips any lesson or question into their language, instantly.
- Over 60 languages, with no setup and no separate versions to manage.
- Completions and certificates stay in English for your CQC evidence.
Try the language buttons in the preview above.
Built for real learning, not box ticking
Every CareStream course goes further than a lesson and a quiz. These features come as standard on every course, giving your staff a richer way to learn and giving you the evidence to prove it.
Every course is built on recognised UK guidance and cites its sources, from NICE and Skills for Care to the NHS and the legislation itself.
A plain English glossary of the technical terms in each course. A simple way to support every learner, including staff with English as a second language.
A quick knowledge check before the lesson is compared with the final assessment, so every certificate comes with evidence of how much the course actually taught.
After passing, staff record what they will do differently in their day to day work. Their reflection is saved to their training record and shown with their certificate.
A printable one page takeaway of the outcomes, key points and key terms. Perfect for staff files, supervision conversations and the staff room wall.
A printable checklist for managers to confirm skills in practice, with a sign off section. It completes the picture beyond the knowledge assessment.
Wrong answers become lessons, not failures
Most e learning marks an answer wrong and moves on. CareStream does not. Every wrong answer triggers an automatic follow up loop that teaches the point again and rechecks it, so no knowledge gap is left behind.
A wrong answer immediately opens a short lesson explaining the point, so the gap is closed there and then.
A fresh question on the same point checks the lesson has landed. The loop repeats until it has.
Staff move on to the next module and their certificate once they genuinely know the answer, not just after one lucky guess.
Why choose CareStream?
Training built for the care sector, delivered the way busy teams actually learn.
- 90+ care-specific training courses
- Bitesize, engaging lessons your staff actually finish
- Mapped to the Care Certificate & CQC standards
- Available in 60+ languages
- Instant certificate on completion
- Flexible learning, anytime, on any device
- Content kept up to date with UK care regulations
- Time to complete: 1 hour
Frequently asked questions.
Is General Health & Safety Awareness training mandatory in care settings?
How often should staff complete General Health & Safety Awareness training?
Can CareStream deliver General Health & Safety Awareness training in other languages?
Does the training include an assessment?
More CPD Certified training your team may need
Every course below is certified by The CPD Certification Service, delivered in the hub, in any language. Add any of these to your basket.
Annual CertificateCOSHH (Control of Substances Hazardous to Health)
Annual COSHH training for care, domestic, laundry, kitchen and maintenance staff in any adult social care setting. Built on the Control of Substances Hazardous to Health Regulations 2002 and Health and Safety Executive guidance, it covers what counts as a hazardous substance, how harm happens, hazard pictograms and safety data sheets, COSHH assessments and controls, safe use and storage, gloves and skin care, body fluids and medicines, and dealing with spills and exposure. Eight lessons with scenarios and activities, then a final assessment.
Bulk discounts from 10+ licences
One-off CertificateCare Certificate
Annual refresher training across all 16 standards of the Care Certificate (March 2025). You will revisit every standard, from understanding your role and duty of care through person-centred working, communication, safeguarding, basic life support, health and safety, handling information and infection prevention and control, including the new standard on awareness of learning disability and autism. Each standard has a short lesson, a workplace scenario and a knowledge check, followed by a final assessment. Your knowledge certificate is issued once you pass the assessment and your manager has verified your observed competency assessment.
Bulk discounts from 10+ licences
Annual CertificateEnd of Life / Palliative Care
End of life and palliative care for care workers in care homes, nursing homes, home care and supported living, mapped to Tier 2 of the End of Life Care Core Skills Education and Training Framework and NICE guidance. It covers person centred end of life care, communication, advance care planning and the law, recognising the last days of life, symptoms and comfort, emotional, spiritual and cultural needs, supporting families and bereavement, and care after death and your own wellbeing. Eight lessons with scenarios and activities, then a final assessment.
Bulk discounts from 10+ licences
Annual CertificateFood Hygiene
Annual food hygiene refresher for care workers who prepare, handle or serve food, or support people to eat and drink, in any adult social care setting. Built on the Skills for Care statutory and mandatory training guide and Food Standards Agency guidance for care homes, it covers why food safety matters, personal hygiene and fitness to work, chilling, cooking and reheating, cross contamination, cleaning, the 14 allergens, texture modified diets, gift food, and recording and reporting. Eight lessons with scenarios and activities, then a final assessment.
Bulk discounts from 10+ licences
Annual CertificateGDPR / Data Protection
Annual data protection and data security refresher for everyone working in adult social care, meeting the Data Security and Protection Toolkit expectation of yearly staff training. Built on UK GDPR, the Data Protection Act 2018 as amended in 2025, ICO guidance and the Caldicott Principles, it covers the data protection principles, confidentiality and lawful sharing, people's rights, recording and storing information, cyber threats and scams, paper records and devices, and recognising and reporting data breaches. Eight lessons with scenarios and activities, then a final assessment.
Bulk discounts from 10+ licences
Annual CertificateInfection Prevention and Control
Annual infection prevention and control refresher for care workers in residential, nursing, home care, supported living and day services. Built on the Skills for Care statutory and mandatory training guide, NHS England's national infection prevention and control manual and the adult social care IPC resource, it covers the chain of infection, standard precautions and your role, hand hygiene, PPE, recognising and reporting infection, outbreaks, cleaning, laundry and spills, waste, sharps and exposure incidents. Eight lessons with scenarios and activities, then a final assessment.
Bulk discounts from 10+ licences
Annual CertificateMedication Administration and Competency
Annual medication administration refresher for care workers who support people with medicines in care homes, home care and supported living. Built on the Skills for Care statutory and mandatory training guide, NICE guidance SC1 and NG67 and CQC medicines guidance, it covers the law and your role, common medicines, consent, capacity and covert administration, preparing to administer, administration techniques, recording and monitoring, controlled drugs and storage, and errors and your limits. Eight lessons with scenarios and activities, a final assessment, then an observed practical assessment by your employer.
Bulk discounts from 10+ licences
Annual CertificateMental Health Awareness
Mental health awareness for everyone working in adult social care, mapped to Tier 1 of the Mental Health Core Capabilities Framework (2026). It covers what mental health and wellbeing mean, common mental health needs, stigma, rights and trauma informed practice, communicating with people in distress, physical health and loneliness, older people and people with a learning disability or who are neurodivergent, recognising and responding to self harm and suicide, and working with families, other services and the law. Eight lessons with scenarios and activities, then a final assessment.
Bulk discounts from 10+ licences
Annual CertificateMoving and Handling of People
Annual moving and handling of people refresher for care workers who assist and move people in care homes, nursing homes, home care and supported living. Built on the Skills for Care statutory and mandatory training guide and Health and Safety Executive guidance, it covers the law, how backs are injured, risk assessment, safe handling principles, moving and positioning with dignity, hoists and slings, other equipment and falls, and the limits of your role. Eight lessons with scenarios and activities, a final assessment, then an observed practical assessment by your employer.
Bulk discounts from 10+ licences
Give your team general health & safety awareness training that actually sticks.
Buy your licences, allocate them in seconds, and let the evidence build itself.
Compared
Three ways to train a care team.
These modules are written and kept current by us, so your managers do not have to write or maintain them. We have compared what each approach does rather than naming providers, because products change and this should still be true next year.
| CareStream | A generic e-learning library | A trainer you book | |
|---|---|---|---|
| Try a real lesson and a real question before you buy | |||
| Learning outcomes and time to complete stated up front | |||
| Written lesson sections, each with its own illustration | |||
| Interactive exercises after the lesson that teaches them, in every module | |||
| Assessment in every module, with the key points to revisit | |||
| Taken in any of sixty plus languages | |||
| A wrong answer triggers a follow-up lesson, not just a re-sit | |||
| Practical sign-off by a manager where the subject needs it | |||
| Completion files itself into your training matrix and evidence pack | |||
| Bought one module at a time, with no annual contract |
Generic libraries are often cheaper per learner. They teach a national standard rather than being built, updated and evidenced around the way a CQC-registered service is actually inspected.
Care policies
Every module is written from a policy
If the policy behind it is out of date, the training inherits that. Sixty six policies written for your service, checked against current law and read by a person before they carry your name, from £39.
