RIDDOR (Accident and Incident Reporting) training that gets your team CQC-ready
- CQC-aligned, mapped to the Care Certificate framework
- Completed in the hub in over 60 languages
- A certificate for every staff member, for your CQC evidence
- A wrong answer triggers a follow-up lesson, so gaps are closed
From £25.99 per staff member, one-off. No subscription needed.
Specialists in the technology behind it all
The same AI and technology behind the world's best products powers CareStream, so your team's riddor (accident and incident reporting) training stays accurate, always up to date with the latest guidance, and is delivered in over 60 languages.
What is RIDDOR and Why It Matters
RIDDOR stands for the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013. It is a legal requirement that certain workplace accidents, injuries, diseases and dangerous occurrences are reported to the Health and Safety Executive. This helps identify where risks arise and allows the HSE to investigate serious incidents. As care workers, you play a vital role in identifying reportable events and ensuring they are properly recorded so management can make the required reports.
Which of the following injuries to a staff member would be classified as a RIDDOR specified injury requiring immediate reporting?
The correct answer is “A fractured arm requiring hospital treatment”. In the full module, a wrong answer triggers a short follow-up lesson and a fresh question, so the gap is always closed before completion.
That is how the training works. Give your whole team the full RIDDOR (Accident and Incident Reporting) module.
What This Training Covers
A clear, practical grounding in riddor (accident and incident reporting).
This module teaches you when and how to report accidents and incidents under RIDDOR (Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013). You will learn which events must be reported to the Health and Safety Executive, how to recognise reportable incidents in your daily work, and the correct procedures to follow at the care setting.
Learning Outcomes
By the end, your staff will be able to:
What Your Team Will Learn
A closer look at the riddor (accident and incident reporting) module.
The module is built in short, practical sections. Each one teaches a part of the topic, then applies it to a real care scenario and checks understanding before moving on.
What is RIDDOR and Why It Matters
RIDDOR stands for the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013. It is a legal requirement that certain workplace accidents, injuries, diseases and dangerous occurrences are reported to the Health and Safety Executive. This helps identify where risks arise and allows the HSE to investigate serious incidents. As care workers, you play a vital role in identifying reportable events and ensuring they are properly recorded so management can make the required reports.
Reportable Injuries to Staff
RIDDOR requires reporting of specific injuries to staff members. These include any injury that results in a worker being off work or unable to do their normal duties for more than seven consecutive days (not counting the day of the incident). Death or specified serious injuries must be reported immediately. Specified injuries include fractures (except fingers, thumbs and toes), amputations, serious burns, loss of consciousness caused by head injury or asphyxiation, and injuries requiring hospital admission for more than 24 hours.
Reportable Injuries to Residents and Visitors
Injuries to residents or visitors are reportable under RIDDOR only if the incident arises out of or in connection with work activities and the person is taken directly from the scene of the accident to hospital for treatment. The injury must be more than just a precautionary check. This means if a resident falls and is taken to hospital by ambulance for treatment of a suspected fracture, this would be reportable. However, routine hospital visits or GP appointments following an incident are not reportable.
Dangerous Occurrences and Near Misses
RIDDOR requires reporting of certain dangerous occurrences even if no one was injured. These include equipment failure, collapse of scaffolding, explosion or fire causing work stoppage, or escape of dangerous substances. Near misses that could have resulted in serious harm must also be recorded internally. While not all near misses are RIDDOR reportable, they must be reported to your manager who will assess the situation. Equipment failures that could cause serious injury, such as hoist or lift failures, may be reportable.
Reporting Timeframes and Procedures
Different types of incidents have different reporting timeframes. Deaths and specified injuries must be reported immediately by the quickest means possible, usually by telephone. Other reportable injuries must be reported within 10 days. Occupational diseases must be reported as soon as diagnosed. at the care setting, you must report any accident or incident to your manager or senior staff member immediately. Complete an incident report form with full details while the information is fresh. Your manager will then determine if RIDDOR reporting is required and will make the official report to the HSE.
Your Role in the Reporting Process
As a care worker, you are often the first person to witness or discover an incident. Your role is to ensure the immediate safety and wellbeing of everyone involved, then report the incident to your manager without delay. You must complete an accurate and detailed incident report form including what you saw, heard and did. Record facts, not opinions. Include dates, times, names of people involved and witnesses. Never assume an incident is not serious enough to report. Let your manager make that assessment. Good reporting helps protect residents, staff and the care setting.
Key Points Covered
The things your team must remember.
- RIDDOR requires reporting of specified serious injuries, dangerous occurrences and work related diseases to the Health and Safety Executive
- Staff injuries resulting in more than 7 days off work or specified serious injuries must be reported
- Resident or visitor injuries are reportable only if they are taken directly from the scene to hospital for treatment
- Report all accidents and incidents to your manager immediately and complete a detailed incident report form
- Your manager is responsible for making the actual RIDDOR report, but your accurate reporting is essential
- Different incidents have different reporting timeframes, with deaths and specified injuries requiring immediate reporting
Who and how often
RIDDOR (Accident and Incident Reporting) is refreshed every year, for the staff in your care setting whose roles require it.
CQC and standards
Supports the training evidence CQC expects to see for a well-run, safe care setting.
How CareStream Delivers It
Not a slideshow once a year. Training that sticks.
CareStream delivers riddor (accident and incident reporting) training in the hub your team already uses, grounded in best practice and your own policies, so it fits your care setting and not a generic template.
Teach, then assess
Short teaching sections and a real care scenario, then an assessment that checks understanding.
In any language
Staff complete it in over 60 languages, while your records stay in English.
Learn and retry
A wrong answer triggers a short follow-up lesson and a fresh question, so the gap is closed.
Renewals handled
Automatic reminders at 90, 30 and 7 days, with a live compliance dashboard.
How your team gets trained
From your dashboard to your team, in the CareStream hub.
Training is delivered in the hub each staff member logs into. You allocate the modules, they complete them in their own language, and you get the completion records and certificates for your CQC evidence, with any gaps closed by automatic follow up training.
- 01
Buy and allocate
Assign RIDDOR (Accident and Incident Reporting) to each staff member in seconds. No course builder and no setup for each person.
- 02
They complete it in the hub
Staff work through the module on any device, in over 60 languages, teaching then checking understanding. A wrong answer sends a short follow up lesson.
- 03
You track it
See live completion status and a certificate for every person, ready as evidence for CQC.
Safeguarding Adults
RIDDOR (Accident and Incident Reporting)
Moving & Handling of People
Infection Prevention & Control
In every language
Any step, in their language, in one tap.
Care teams are diverse and training should not leave anyone behind. On any lesson or question, a staff member taps the language button and the whole step flips into the language they think in. They understand it properly, and your records stay in English.
- One tap flips any lesson or question into their language, instantly.
- Over 60 languages, with no setup and no separate versions to manage.
- Completions and certificates stay in English for your CQC evidence.
Try the language button in the preview, or see every language
RIDDOR (Accident and Incident Reporting)
Learning: what to read first
About 35 minThis module teaches you when and how to report accidents and incidents under RIDDOR (Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013). You will learn which events must be reported to the Health and Safety Executive, how to recognise reportable incidents in your daily work, and the correct procedures to follow at the care setting.
Built for real learning, not box ticking
Every CareStream course goes further than a lesson and a quiz. These features come as standard on every course, giving your staff a richer way to learn and giving you the evidence to prove it.
References and further reading
Every course is built on recognised UK guidance and cites its sources, from NICE and Skills for Care to the NHS and the legislation itself.
Key terms explained
A plain English glossary of the technical terms in each course. A simple way to support every learner, including staff with English as a second language.
Measured learning gain
A quick knowledge check before the lesson is compared with the final assessment, so every certificate comes with evidence of how much the course actually taught.
Reflective practice
After passing, staff record what they will do differently in their day to day work. Their reflection is saved to their training record and shown with their certificate.
A course summary to keep
A printable one page takeaway of the outcomes, key points and key terms. Perfect for staff files, supervision conversations and the staff room wall.
Observed competency checklist
A printable checklist for managers to confirm skills in practice, with a sign off section. It completes the picture beyond the knowledge assessment.
Wrong answers become lessons, not failures
Most e learning marks an answer wrong and moves on. CareStream does not. Every wrong answer triggers an automatic follow up loop that teaches the point again and rechecks it, so no knowledge gap is left behind.
Instant lesson and feedback
A wrong answer immediately opens a short lesson explaining the point, so the gap is closed there and then.
Targeted follow up question
A fresh question on the same point checks the lesson has landed. The loop repeats until it has.
Progress only when understood
Staff move on to the next module and their certificate once they genuinely know the answer, not just after one lucky guess.
Why choose CareStream?
Training built for the care sector, delivered the way busy teams actually learn.
Time to complete: ~35 min
FAQs
Frequently asked questions.
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Give your team riddor (accident and incident reporting) training that actually sticks.
See how CareStream delivers your mandatory training in the hub, in any language.