RIDDOR (Accident and Incident Reporting) training
This module teaches you when and how to report accidents and incidents under RIDDOR (Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013). You will learn which events must be reported to the Health and Safety Executive, how to recognise reportable incidents in your daily work, and the correct procedures to follow at the care setting.
What This Training Covers
A clear, practical grounding in riddor (accident and incident reporting).
This module teaches you when and how to report accidents and incidents under RIDDOR (Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013). You will learn which events must be reported to the Health and Safety Executive, how to recognise reportable incidents in your daily work, and the correct procedures to follow at the care setting.
Learning Outcomes
By the end, your staff will be able to:
What Your Team Will Learn
A closer look at the riddor (accident and incident reporting) module.
The module is built in short, practical sections. Each one teaches a part of the topic, then applies it to a real care scenario and checks understanding before moving on.
What is RIDDOR and Why It Matters
RIDDOR stands for the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013. It is a legal requirement that certain workplace accidents, injuries, diseases and dangerous occurrences are reported to the Health and Safety Executive. This helps identify where risks arise and allows the HSE to investigate serious incidents. As care workers, you play a vital role in identifying reportable events and ensuring they are properly recorded so management can make the required reports.
Reportable Injuries to Staff
RIDDOR requires reporting of specific injuries to staff members. These include any injury that results in a worker being off work or unable to do their normal duties for more than seven consecutive days (not counting the day of the incident). Death or specified serious injuries must be reported immediately. Specified injuries include fractures (except fingers, thumbs and toes), amputations, serious burns, loss of consciousness caused by head injury or asphyxiation, and injuries requiring hospital admission for more than 24 hours.
Reportable Injuries to Residents and Visitors
Injuries to residents or visitors are reportable under RIDDOR only if the incident arises out of or in connection with work activities and the person is taken directly from the scene of the accident to hospital for treatment. The injury must be more than just a precautionary check. This means if a resident falls and is taken to hospital by ambulance for treatment of a suspected fracture, this would be reportable. However, routine hospital visits or GP appointments following an incident are not reportable.
Dangerous Occurrences and Near Misses
RIDDOR requires reporting of certain dangerous occurrences even if no one was injured. These include equipment failure, collapse of scaffolding, explosion or fire causing work stoppage, or escape of dangerous substances. Near misses that could have resulted in serious harm must also be recorded internally. While not all near misses are RIDDOR reportable, they must be reported to your manager who will assess the situation. Equipment failures that could cause serious injury, such as hoist or lift failures, may be reportable.
Reporting Timeframes and Procedures
Different types of incidents have different reporting timeframes. Deaths and specified injuries must be reported immediately by the quickest means possible, usually by telephone. Other reportable injuries must be reported within 10 days. Occupational diseases must be reported as soon as diagnosed. at the care setting, you must report any accident or incident to your manager or senior staff member immediately. Complete an incident report form with full details while the information is fresh. Your manager will then determine if RIDDOR reporting is required and will make the official report to the HSE.
Your Role in the Reporting Process
As a care worker, you are often the first person to witness or discover an incident. Your role is to ensure the immediate safety and wellbeing of everyone involved, then report the incident to your manager without delay. You must complete an accurate and detailed incident report form including what you saw, heard and did. Record facts, not opinions. Include dates, times, names of people involved and witnesses. Never assume an incident is not serious enough to report. Let your manager make that assessment. Good reporting helps protect residents, staff and the care setting.
Key Points Covered
The things your team must remember.
- RIDDOR requires reporting of specified serious injuries, dangerous occurrences and work related diseases to the Health and Safety Executive
- Staff injuries resulting in more than 7 days off work or specified serious injuries must be reported
- Resident or visitor injuries are reportable only if they are taken directly from the scene to hospital for treatment
- Report all accidents and incidents to your manager immediately and complete a detailed incident report form
- Your manager is responsible for making the actual RIDDOR report, but your accurate reporting is essential
- Different incidents have different reporting timeframes, with deaths and specified injuries requiring immediate reporting
Who and how often
RIDDOR (Accident and Incident Reporting) is refreshed every year, for the staff in your care setting whose roles require it.
CQC and standards
Supports the training evidence CQC expects to see for a well-run, safe care setting.
How CareStream Delivers It
Not a slideshow once a year. Training that sticks.
CareStream delivers riddor (accident and incident reporting) training in the hub your team already uses, grounded in best practice and your own policies, so it fits your care setting and not a generic template.
Teach, then assess
Short teaching sections and a real care scenario, then an assessment that checks understanding.
In any language
Staff complete it in over 60 languages, while your records stay in English.
Learn and retry
A wrong answer triggers a short follow-up lesson and a fresh question, so the gap is closed.
Renewals handled
Automatic reminders at 90, 30 and 7 days, with a live compliance dashboard.
FAQs
Frequently asked questions.
Give your team riddor (accident and incident reporting) training that actually sticks.
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