
RIDDOR (Accident and Incident Reporting) training for your team
Licence this one module for the staff who need it. No CareStream subscription, no minimum order, no annual contract. One licence covers one member of staff for the complete RIDDOR (Accident and Incident Reporting) module, in the language they think in.
- Teach, then assessA full lesson with a real care scenario, followed by an assessment that checks they can apply it.
- Over 60 languagesStaff read the lesson and answer in their first language. Your records stay in English.
- Wrong answers get followed upA short micro-lesson goes back to the staff member on the exact point they missed, then they retry.
- Evidence you can hand overA dated completion record and a certificate per person, ready for your CQC file.
RIDDOR (Accident and Incident Reporting), start to finish.
This module teaches you when and how to report accidents and incidents under RIDDOR (Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013). You will learn which events must be reported to the Health and Safety Executive, how to recognise reportable incidents in your daily work, and the correct procedures to follow at the care setting. This is the same module CareStream subscribers get, written for care settings rather than adapted from a generic course. It runs about 35 minutes and ends with a 20 question assessment.
- What is RIDDOR and Why It Matters
RIDDOR stands for the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013.
- Reportable Injuries to Staff
RIDDOR requires reporting of specific injuries to staff members.
- Reportable Injuries to Residents and Visitors
Injuries to residents or visitors are reportable under RIDDOR only if the incident arises out of or in connection with work activities and the person is taken directly from the scene of the accident to hospital for treatment.
- Dangerous Occurrences and Near Misses
RIDDOR requires reporting of certain dangerous occurrences even if no one was injured.
- Reporting Timeframes and Procedures
Different types of incidents have different reporting timeframes.
- Your Role in the Reporting Process
As a care worker, you are often the first person to witness or discover an incident.

What your team will be able to do.
- Identify which accidents, injuries and incidents are reportable under RIDDOR
- Explain the correct procedure for reporting RIDDOR events at the care setting
- Recognise the timeframes within which different types of incidents must be reported
- Apply RIDDOR reporting requirements to realistic care setting scenarios
- Describe your responsibilities as a care worker in the reporting process
RIDDOR (Accident and Incident Reporting) in facts.
About 35 minutes, 6 lessons
20 questions, pass mark 80%
Every year
None, completed fully online
What staff come away with
RIDDOR requires reporting of specified serious injuries, dangerous occurrences and work related diseases to the Health and Safety Executive
Staff injuries resulting in more than 7 days off work or specified serious injuries must be reported
Resident or visitor injuries are reportable only if they are taken directly from the scene to hospital for treatment
Report all accidents and incidents to your manager immediately and complete a detailed incident report form
Your manager is responsible for making the actual RIDDOR report, but your accurate reporting is essential
Different incidents have different reporting timeframes, with deaths and specified injuries requiring immediate reporting
Three steps, and nothing to set up.
Checkout takes a minute. Your licences and a receipt arrive by email straight away.
Enter their names and emails, or paste a list. They get an invite to the hub on any device.
You see who has finished, their score, and their certificate as each one comes in.
Everything a licence includes.
Dated, named, and downloadable as a PDF for your training file.
Over 60 languages, chosen per staff member. Your reporting stays in English.
Buy one module for one person if that is all you need. Nothing recurring.
Licences do not expire the moment you buy. Staff have a year to complete.
Before you buy.
How long does RIDDOR (Accident and Incident Reporting) training take?
About 35 minutes, across 6 short lessons, followed by a 20 question assessment with a pass mark of 80%. Staff can stop and pick up where they left off.
What does the RIDDOR (Accident and Incident Reporting) module cover?
6 lessons: What is RIDDOR and Why It Matters, Reportable Injuries to Staff, Reportable Injuries to Residents and Visitors, Dangerous Occurrences and Near Misses, Reporting Timeframes and Procedures and Your Role in the Reporting Process. Each one pairs the teaching with a care scenario and a quick check.
How often do staff need to refresh RIDDOR (Accident and Incident Reporting)?
CareStream sets this module so it renews every year. Staff and managers are reminded before a certificate lapses, so the refresher is booked before the gap appears.
Is RIDDOR (Accident and Incident Reporting) completed fully online?
Yes. It is knowledge based, so staff complete the lessons and the assessment online and receive their certificate at the end. There is no practical sign-off.
Do I need a CareStream subscription to buy this?
No. This page exists precisely so you do not. You buy the licences you need, your staff complete the module in the CareStream hub, and that is the end of it. There is no trial to start, no card kept on file, and no subscription that begins quietly afterwards.
If you later decide you want the full platform, anything your staff have already completed carries across into your account.
What does one licence actually cover?
One licence covers one named member of staff for this one module, including the lesson, the assessment, any follow-up questions triggered by a wrong answer, and their certificate. Licences are not shared between people, because the completion record has to belong to an individual to be worth anything at inspection.
How quickly can staff start?
Immediately. The licences are on your account as soon as the payment clears, and staff get their invite the moment you add them. There is no onboarding call and no setup period.
Can staff complete it in another language?
Yes. Each staff member has a first language on their profile, and the lesson, the questions and the feedback all arrive in it. They answer in that language too. What you see as a manager stays in English, so the record reads the same whoever completed it.
What if someone fails the assessment?
Nothing is lost. A wrong answer triggers a short follow-up lesson on that specific point, and they retry it. The record shows the improvement from the first attempt to the latest, which is stronger evidence than a single pass mark, because it shows the gap was found and closed.
Can I buy for more than one service?
Yes. Buy the total number of licences you need and allocate them across your services when you add staff. If you are licensing for a group and want an invoice rather than a card payment, get in touch and we will raise one.
Licence any of these the same way.
Same price, same terms, no subscription needed.




