Lone Working Awareness training for your team
Licence this one module for the staff who need it. No CareStream subscription, no minimum order, no annual contract. One licence covers one member of staff for the complete Lone Working Awareness module, in the language they think in.
- Teach, then assessA full lesson with a real care scenario, followed by an assessment that checks they can apply it.
- Over 60 languagesStaff read the lesson and answer in their first language. Your records stay in English.
- Wrong answers get followed upA short micro-lesson goes back to the staff member on the exact point they missed, then they retry.
- Evidence you can hand overA dated completion record and a certificate per person, ready for your CQC file.
Lone Working Awareness, start to finish.
This training covers how to stay safe when you work alone in the care setting. You will learn when you are considered a lone worker, what risks you might face, and what procedures to follow to protect yourself and the residents you support. This is the same module CareStream subscribers get, written for care settings rather than adapted from a generic course. It runs about 35 minutes and ends with a 20 question assessment.
- What is Lone Working
You are a lone worker when you work by yourself without close or direct supervision.
- Risks When Working Alone
Working alone can increase certain risks.
- Communication and Check In Procedures
When working alone, you must let others know where you are and what you are doing.
- Using Equipment Safely When Alone
Some tasks require two people for safety, especially when using moving and handling equipment like hoists.
- Recognising When Residents Are Unwell
When working alone, you must be alert to signs that a resident is becoming unwell.
- What to Do in an Emergency
If an emergency happens while you are working alone, stay calm and follow the care setting's procedures.
What your team will be able to do.
- Identify situations where you are working alone and understand the risks involved
- Explain the procedures you must follow to stay safe when working alone
- Describe how to respond when you feel unsafe or face an emergency while working alone
- Apply the care setting's communication and check in procedures during lone working shifts
- Recognise signs of ill health in residents and know when to seek urgent help
Lone Working Awareness in facts.
About 35 minutes, 6 lessons
20 questions, pass mark 80%
Every year
None, completed fully online
What staff come away with
You are working alone when you work without close supervision or when colleagues cannot see or hear you quickly
Always tell someone where you are going and what you are doing, and check in at agreed times
Never use equipment like hoists alone unless you are trained and the care plan confirms it is safe
Be alert to signs of illness, especially sepsis warning signs, and seek medical help immediately if concerned
In an emergency, stay calm, call for help immediately, and follow the care setting's procedures
If you feel unsafe, remove yourself from danger and get support
Three steps, and nothing to set up.
Checkout takes a minute. Your licences and a receipt arrive by email straight away.
Enter their names and emails, or paste a list. They get an invite to the hub on any device.
You see who has finished, their score, and their certificate as each one comes in.
Everything a licence includes.
Dated, named, and downloadable as a PDF for your training file.
Over 60 languages, chosen per staff member. Your reporting stays in English.
Buy one module for one person if that is all you need. Nothing recurring.
Licences do not expire the moment you buy. Staff have a year to complete.
Before you buy.
How long does Lone Working Awareness training take?
About 35 minutes, across 6 short lessons, followed by a 20 question assessment with a pass mark of 80%. Staff can stop and pick up where they left off.
What does the Lone Working Awareness module cover?
6 lessons: What is Lone Working, Risks When Working Alone, Communication and Check In Procedures, Using Equipment Safely When Alone, Recognising When Residents Are Unwell and What to Do in an Emergency. Each one pairs the teaching with a care scenario and a quick check.
How often do staff need to refresh Lone Working Awareness?
CareStream sets this module so it renews every year. Staff and managers are reminded before a certificate lapses, so the refresher is booked before the gap appears.
Is Lone Working Awareness completed fully online?
Yes. It is knowledge based, so staff complete the lessons and the assessment online and receive their certificate at the end. There is no practical sign-off.
Do I need a CareStream subscription to buy this?
No. This page exists precisely so you do not. You buy the licences you need, your staff complete the module in the CareStream hub, and that is the end of it. There is no trial to start, no card kept on file, and no subscription that begins quietly afterwards.
If you later decide you want the full platform, anything your staff have already completed carries across into your account.
What does one licence actually cover?
One licence covers one named member of staff for this one module, including the lesson, the assessment, any follow-up questions triggered by a wrong answer, and their certificate. Licences are not shared between people, because the completion record has to belong to an individual to be worth anything at inspection.
How quickly can staff start?
Immediately. The licences are on your account as soon as the payment clears, and staff get their invite the moment you add them. There is no onboarding call and no setup period.
Can staff complete it in another language?
Yes. Each staff member has a first language on their profile, and the lesson, the questions and the feedback all arrive in it. They answer in that language too. What you see as a manager stays in English, so the record reads the same whoever completed it.
What if someone fails the assessment?
Nothing is lost. A wrong answer triggers a short follow-up lesson on that specific point, and they retry it. The record shows the improvement from the first attempt to the latest, which is stronger evidence than a single pass mark, because it shows the gap was found and closed.
Can I buy for more than one service?
Yes. Buy the total number of licences you need and allocate them across your services when you add staff. If you are licensing for a group and want an invoice rather than a card payment, get in touch and we will raise one.
Licence any of these the same way.
Same price, same terms, no subscription needed.
