Features/Audits & Improvement

Build your own audits

Built-in audit templates are a great starting point, but no template can anticipate every check a particular service needs to run. A local requirement, a lesson learned from an incident, a specific concern a manager wants to monitor: these often do not fit a standard form, and forcing them to leaves you either bending a template or dropping the audit into a spreadsheet outside your main system. CareStream lets care providers build their own custom audits, with their own questions and structure, not just use the templates that come as standard. Any local or bespoke audit you need can run and be tracked in the same place as everything else, so nothing has to live outside the system just because it is specific to you.
Your own questions Custom structure Beyond templates Any bespoke audit

Audits shaped around your service.

Build your own audits lets you create custom audits from scratch, defining the questions and the structure that suit the thing you actually want to check. Rather than being limited to the built-in templates, you can capture a local requirement, a specific area of practice or a bespoke concern in an audit that fits it exactly, and run it as a first-class part of your quality programme. This matters because good governance is specific to a service. The standard audits cover the common ground, but the checks that catch your particular risks are often ones only you know you need. Being able to build them, and track them alongside everything else, means your whole audit picture stays in one place instead of splitting between the platform and stray spreadsheets.

What it means for your service:

You can create audits with your own questions, tailored to what your service actually needs to check.
Local or bespoke requirements are captured in the platform rather than dropped into a spreadsheet.
Custom audits run and are tracked in the same place as the built-in templates.
You are no longer limited to standard forms when a check does not fit one.
Your entire audit programme, standard and bespoke, stays visible in one system.
Lessons from incidents or local concerns can become a repeatable audit you actually run.

How building your own audit works.

The process is designed so that creating a custom audit feels as natural as filling one in. You decide what you want to check, write the questions in your own words, and set out the structure that makes sense for the subject. Once built, your custom audit behaves exactly like a standard one. You run it, record the results, and track it over time within the same audit system, so a bespoke check gets all the same benefits as the templates that came with the platform.
01

Choose to build

Start a custom audit when a check you need does not fit any of the built-in templates.
02

Write your questions

Add your own questions in your own words, capturing exactly what you want to assess.
03

Set the structure

Arrange the audit the way that suits the subject, so it reads and runs the way your service works.
04

Run it like any audit

Carry out your custom audit exactly as you would a standard one, recording results as you go.
05

Track over time

Follow your bespoke audit's results across runs, the same way you track built-in audits.
06

Reuse and refine

Run the audit again whenever you need it, and adjust the questions as your requirements change.

The essentials, in one place.

  • Create audits with your own questions and structure.
  • Not limited to the built-in templates.
  • Custom audits run and are tracked in the same system as standard ones.
  • Local, bespoke and incident-driven checks all stay inside the platform.
  • Reusable, so a one-off concern can become a repeatable audit.

Who it's for

Any care home, nursing home or care provider with local or bespoke checks that the standard audit templates do not cover.

Confidence at inspection

Because your own audits run and are tracked in the same system, you can show CQC a complete governance picture, including the checks specific to your service.

Good governance is specific to your service.

Standard templates cover the checks every service shares, but they can never cover the ones unique to yours, and the moment a check does not fit a template it tends to escape into a spreadsheet where it is easily forgotten. That is how the audits closest to your real risks end up being the least well tracked. CareStream works because it lets you build those bespoke audits inside the platform, with your own questions and structure, and run them alongside the standard ones. Nothing has to live outside the system, so your whole governance picture stays complete and in one place.

Your questions

Write exactly the questions your service needs to ask, not a template's approximation.

Any check fits

Local, bespoke and incident-driven audits all have a home in the platform.

One system

Custom and standard audits run and are tracked side by side.

Repeatable

A one-off concern becomes an audit you can run again and again.

Frequently asked questions.

Build the audits your service actually needs.

See how CareStream lets you create custom audits with your own questions and track them alongside the built-in templates.