Adopt a gap fix into your policy (tracked changes)
When CareStream spots a gap in one of your policies and suggests a fix, the natural worry is what exactly that fix will change once you accept it. Nobody wants a suggested improvement to quietly rewrite a document they are responsible for. That is why an accepted gap fix is never applied silently.
Instead, CareStream inserts the change into your policy as tracked changes, exactly like the tracked changes you already know from working in a document. You see precisely what was added or altered, in context, before it becomes the live version, so you stay fully in control of every word of your care home policies and nursing home policies.
Tracked changes, not silent edits See exactly what changed Review before it goes live Insertions shown in context
What It Is
Accepted fixes shown as tracked changes.
Adopting a gap fix as tracked changes means that when you accept one of CareStream's suggestions, the platform applies it into your policy in a marked-up form. Every insertion and alteration is highlighted against the existing text, so you can read the proposed wording exactly where it will sit rather than as a suggestion floating on its own.
This matters because policies and procedures in health and social care carry real weight. A change to a safeguarding or medication policy has to be understood before it is accepted, not after. By showing the fix as tracked changes, CareStream gives policy owners the same clarity and control they would expect from reviewing an edit in a familiar document, so nothing enters the live version without being seen first.
The Benefits
What it means for your service:
You see exactly what an AI gap fix inserts or alters before it becomes live.
Every proposed change appears in context, in the actual place it will sit within the policy.
Nothing is applied silently, so you never lose track of what your policy now says.
Reviewing a suggested fix feels as familiar as tracked changes in a document.
You keep full authorship of your care home and nursing home policies at every step.
You can move a well-understood improvement into your policy with confidence, not guesswork.
How It Works
How tracked changes work.
A gap fix begins as a suggestion CareStream raises against a specific policy. Accepting it does not overwrite anything; it turns the suggestion into a set of tracked changes laid over your current wording.
Because the changes are marked up rather than merged in, you can read the before and after side by side, understand the impact, and only then decide whether it should become the live version of the policy.
01
A gap fix is suggested
CareStream identifies a gap in a policy and proposes wording to close it, tied to the exact section it affects.
02
You accept the fix
When you accept, CareStream applies the suggested wording into the policy as tracked changes rather than a silent edit.
03
Changes are marked up
Every insertion and alteration is highlighted against your existing text so nothing is hidden.
04
Review in context
You read the change exactly where it will sit in the policy, seeing the before and after clearly.
05
Confirm or adjust
You confirm the tracked change to move it forward, or refine the wording so it fits your service precisely.
06
Becomes the live version
Only once the tracked change is accepted does it form part of the current, live policy that staff work to.
At A Glance
The essentials, in one place.
- Accepted gap fixes are applied as tracked changes, never silent edits.
- Insertions and alterations are highlighted against your existing policy text.
- You review the change in context before it becomes the live version.
- The experience mirrors familiar tracked changes in a document.
- Policy owners keep full control and authorship of every change.
Who it's for
Registered managers, quality leads and anyone responsible for owning and maintaining policies and procedures in a care service.
Confidence at inspection
You can show that improvements to your policies were reviewed and understood before going live, not applied blindly to a compliance document.
Why It Works
Improvement without losing control.
The value of an AI gap fix is only realised if you trust what it does to your document. Trust comes from seeing the change, not from being told a change was made somewhere in a policy you are accountable for.
By presenting every accepted fix as tracked changes, CareStream keeps the speed of AI suggestion while preserving the transparency and authorship that responsible policy management demands.
Full visibility
Every inserted or altered word is highlighted so nothing changes without you seeing it.
In context
You review the fix in the exact place it will live, not as an abstract suggestion.
Familiar feel
It works just like tracked changes in a document you already know how to review.
You decide
A fix only becomes live once you have understood and accepted the tracked change.
FAQs
Frequently asked questions.
See every change before it goes live.
See how CareStream applies accepted gap fixes as tracked changes so you know exactly what your policy says at all times.