Health and Safety PolicyA Health and Safety Policy written for your service
- Written for your organisation, not a template with your logo on it
- Read and approved by a person before it carries your name
- Verified against all 33 required elements of the legislation below
- Kept updated when the law changes, so it never quietly goes stale
No subscription needed. First year of updates included, £12 a year after that.
One-off, first year of updates included. Delivered within 2 working days of your details. Also in the Statutory Starter Pack, 20 policies for £495.
Trusted by UK care providers
Let's build your Health and Safety Policy
Answer 9 quick questions, about three minutes, and we'll write this policy for your service, in your name, with your people. You can skip anything and add it later.
Asked once, reused for every policy you buy
That's everything we need
0 of 9 answered. You can add the rest at any point before we write it.
- Registered company name
- Trading name (if different)
- Service address
- CQC provider ID
- CQC location ID
- Registered manager
- Nominated individual
- Health and safety lead
- Competent person (H&S assistance)
Your answers are saved on this device and carried into your order.
Built from the law, checked against the law
The legislation, CQC standards and guidance we analyse to write it.
Your Health and Safety Policy is structured from these regulations, then verified against every required element of each one before a person signs it off. If the law changes, your policy is updated and you are told what changed and why.
Health and Safety (First-Aid) Regulations 1981
- Distinguishes clearly between first aid provision for staff (as employees under the 1981 Regulations) and care/treatment provision for residents (under separate care duties)
- Includes a written first aid needs assessment that is specific to the care home, addressing adequacy of provision at all times including nights, weekends, bank holidays and during staff absence
- Specifies the number and identity of trained first aiders appointed, with arrangements ensuring adequate coverage 24/7 including when designated first aiders are on leave or absent
- Addresses first aid provision for lone workers (e.g. domiciliary carers working alone in residents' homes or isolated areas) including procedures for when the lone worker themselves requires first aid
- Specifies that first aid training provider has been assessed for competence (noting HSE ceased approvals in 2013) and that training content reflects actual care home scenarios including falls in anticoagulated residents, choking on modified-texture diets, hypoglycaemia, seizures, cardiac arrest and moving frail fallen persons
- Assigns named responsibility for checking and maintaining first aid equipment including first aid boxes and AED pads and batteries, with a system for recording checks
Health and Safety at Work etc. Act 1974
- Assigns clear health and safety duties to the employer/care provider to provide a safe working environment, safe systems of work, suitable equipment, proper training, supervision and adequate welfare facilities for staff
- Assigns clear responsibilities to employees to take reasonable care for their own safety and that of others, follow training, use equipment correctly, and report hazards
- Establishes a duty to protect residents (persons affected by the undertaking) under the same legal framework as staff protection
- Requires risk assessments to be conducted, documented and regularly reviewed before incidents occur, covering all care activities including moving and handling, bathing, use of equipment, infection control, and resident mobility
- Establishes that cost is not a valid defence for failing to implement safety measures unless the cost is grossly disproportionate to the risk being controlled
- Specifies that the registered manager, nominated individual, and individual staff members can be held personally liable where offences result from their personal neglect or failures
Workplace (Health, Safety and Welfare) Regulations 1992
- Identifies that these Regulations apply to staff as workers, not residents, and clarify that residents are protected under separate legislation (Health and Safety at Work Act s.3, Regulation 15, Fire Safety Order)
- Establishes a system for regular maintenance checks and prompt repair of premises, equipment, floors, walkways, lighting, and ventilation to keep the workplace free from hazards
- Specifies provision of separate toilet and washing facilities designated for staff use, distinct from resident facilities
- Specifies provision of a dedicated staff rest area or break room where staff can eat meals, separate from clinical areas such as sluice rooms or corridors
- Ensures access to drinking water for staff in accessible locations throughout shifts, including night shifts
- Requires provision of a suitable facility for pregnant staff to lie down, as required by Regulation 25(4)
Written for your service
What we ask you, so none of it is assumed.
Most policy packs are one document sold to everyone with a find and replace on the home name. Your Health and Safety Policy is written from the legislation above and from your answers to the questions below. Where you have told us something, it says so. Where you have not, it sets out what must happen rather than claiming you already do it.
Your registered name, address, CQC numbers and who holds the key roles. About three minutes. Nothing else is asked before you buy.
Asked once in your own account and used across every policy you own, so a second policy never asks you the same thing twice.
Why it matters. A policy that claims you assess your premises annually, when you never have, is not a harmless overstatement. It is a signed statement handed to your inspector. We would rather write what you must do than guess what you already do.
How it is made
From your details to a policy you can stand behind.
The short questions above: who you are, your CQC registration, and the people this policy names.
One section per required element of the legislation, in your name, with your people.
Automated checks against every required element, then a person reads it before it ships.
When legislation changes, your policy is updated and you are told what changed and why.
Common questions
What you are actually buying.
What exactly do I receive?
A complete Health and Safety Policy written for your organisation, in your dashboard and as a print-ready PDF on your own letterhead. It names your service, your registration details and your leads, because you gave us them.
Is this a template?
No. Each policy is written for the organisation buying it, structured from the legislation itself, verified against 33 required regulatory elements, and read by a person before it carries your name.
How quickly will I get it?
Within 2 working days of you completing the short questions above. Most arrive sooner.
What happens when the law changes?
We monitor UK care legislation continuously. When something affecting this policy changes, your copy is updated and you are told what changed and why. The first year of updates is included, then £12 a year per policy.
Can I edit the policy myself?
No, and deliberately so: we stand behind every word we approve. If something needs changing, tell us and we amend and re-verify it, so it always remains a document we can both defend to an inspector.
What if I need more than one policy?
Most services do. The Statutory Starter Pack covers the twenty policies every CQC-registered service is expected to hold for £495, and the Complete Policy Library covers all 66.
Why CareStream
Policies written the way an inspector expects to read them.
Before you buy
What the document actually looks like.
Every section it contains, and a page of the real thing. We show the structure and the personalisation rather than the wording, because the wording is what you are paying us to write for your service.
Contents of your Health and Safety Policy
- Purpose and scopewho it covers
- Legal and regulatory frameworkcited in full
- Definitions used in this policy
- Roles and responsibilitiesyour people, named
- Procedure, step by step
- Recording, reporting and escalation
- Training and competency
- Monitoring, audit and review
- Related policies and documents
- Version control and approvalsigned and dated
Section 4 · Roles and responsibilities
Who is accountable, by name
Overall accountability for this policy rests with your registered manager, supported by your nominated individual. Day to day responsibility sits with your named lead, who is the first point of contact for staff at your service address.
The remaining wording is written for the organisation buying it, so it is not shown here.
“The inspector asked for evidence and I had it on screen before she finished the sentence.”
Registered Manager · 48-bed nursing home, West SussexRelated policies
More policies your service may need.
More statutory and operational policies CareStream writes for your service, personalised, human-reviewed and kept updated, exactly like this one.
Safeguarding Adults Policy
Recognising, responding to and reporting abuse and neglect, aligned to the Care Act 2014 and your local authority procedures.
Medicines Management Policy
Ordering, storage, administration, recording and disposal of medicines, including errors and self-administration.
Mental Capacity and DoLS Policy
Capacity assessment, best-interests decisions and deprivation of liberty safeguards under the MCA 2005.
Infection Prevention and Control Policy
IPC arrangements aligned to the Code of Practice, including audit and cleaning schedules.
Data Protection and GDPR Policy
Lawful handling of personal and special category data under UK GDPR and the Data Protection Act 2018.
Fire Safety Policy
Prevention, detection, evacuation (including PEEPs) and staff responsibilities under the Fire Safety Order 2005.
Compared
The four ways care services get a policy.
We have compared what each approach does rather than naming competitors, because products change and the comparison should still be true next year.
| CareStream | A policy pack | A consultant | A free template | |
|---|---|---|---|---|
| Questions asked at the point of purchase, so it is personalised rather than blank | ||||
| Written for your service, naming your manager and your leads | ||||
| Structured from the regulations, every required element checked before it is sent | ||||
| A branded companion document setting out the law it was written against | ||||
| Read and approved by a person before it carries your name | ||||
| Prints on your own letterhead with a sign-off and version block | ||||
| Named role holders update everywhere when the person changes | ||||
| Kept current when the law changes, and you are told what changed | ||||
| Turnaround stated before you buy | ||||
| Your staff can ask it questions in their own language | ||||
| What it costs | £39 to £79 per policy, one-off | £250 to £995 for the pack | A day rate, typically £400 upwards | Nothing |
Prices are the published rates of the common alternatives as at September 2026, for comparison only.
Training
Owning the policy is half of it
An inspector asks whether your staff understood it, not whether you hold it. Ninety eight modules written and kept current by us, to the same regulations, from £25.99 per staff member with no subscription.
