National Data Opt-out training for your team
Licence this one module for the staff who need it. No CareStream subscription, no minimum order, no annual contract. One licence covers one member of staff for the complete National Data Opt-out module, in the language they think in.
- Teach, then assessA full lesson with a real care scenario, followed by an assessment that checks they can apply it.
- Over 60 languagesStaff read the lesson and answer in their first language. Your records stay in English.
- Wrong answers get followed upA short micro-lesson goes back to the staff member on the exact point they missed, then they retry.
- Evidence you can hand overA dated completion record and a certificate per person, ready for your CQC file.
National Data Opt-out, start to finish.
This training explains the National Data Opt-out system and how it affects the way we handle personal information about the people we support. You will learn what the opt-out means, how to check if someone has registered, and how to respect their choices when sharing information. This is the same module CareStream subscribers get, written for care settings rather than adapted from a generic course. It runs about 35 minutes and ends with a 20 question assessment.
- What is the National Data Opt-out
The National Data Opt-out lets people choose whether their confidential health and care information can be used for research and planning purposes.
- When the opt-out applies
The National Data Opt-out applies when we want to share confidential information for purposes beyond direct care.
- How to check the register
Before sharing any confidential information for research or planning, you must check if the person has registered an opt-out.
- What to do when someone has opted out
If someone has registered a National Data Opt-out, you must not include their confidential information in any data shared for research or planning purposes.
- Supporting people to make informed choices
People have the right to register, change or cancel their National Data Opt-out at any time.
- Recording and documenting opt-out checks
Good record keeping is essential when handling National Data Opt-out checks.
What your team will be able to do.
- Explain what the National Data Opt-out is and why it exists
- Identify when you need to check if someone has registered an opt-out
- Apply the correct procedures when someone has opted out of data sharing
- Recognise situations where the opt-out does not apply
- Describe how to support people who want to register or change their opt-out choice
National Data Opt-out in facts.
About 35 minutes, 6 lessons
20 questions, pass mark 80%
Every year
None, completed fully online
What staff come away with
The National Data Opt-out lets people control whether their information is used for research and planning, but does not affect their direct care
Always check the register before sharing information for research or planning purposes using the person's NHS number
If someone has opted out, you must exclude their information even if it creates difficulties for researchers
The opt-out does not apply to direct care, treatment, safeguarding or legal requirements
Support people to make informed choices about opting out but never pressure them either way
Document all opt-out checks and actions taken to create a clear audit trail
Three steps, and nothing to set up.
Checkout takes a minute. Your licences and a receipt arrive by email straight away.
Enter their names and emails, or paste a list. They get an invite to the hub on any device.
You see who has finished, their score, and their certificate as each one comes in.
Everything a licence includes.
Dated, named, and downloadable as a PDF for your training file.
Over 60 languages, chosen per staff member. Your reporting stays in English.
Buy one module for one person if that is all you need. Nothing recurring.
Licences do not expire the moment you buy. Staff have a year to complete.
Before you buy.
How long does National Data Opt-out training take?
About 35 minutes, across 6 short lessons, followed by a 20 question assessment with a pass mark of 80%. Staff can stop and pick up where they left off.
What does the National Data Opt-out module cover?
6 lessons: What is the National Data Opt-out, When the opt-out applies, How to check the register, What to do when someone has opted out, Supporting people to make informed choices and Recording and documenting opt-out checks. Each one pairs the teaching with a care scenario and a quick check.
How often do staff need to refresh National Data Opt-out?
CareStream sets this module so it renews every year. Staff and managers are reminded before a certificate lapses, so the refresher is booked before the gap appears.
Is National Data Opt-out completed fully online?
Yes. It is knowledge based, so staff complete the lessons and the assessment online and receive their certificate at the end. There is no practical sign-off.
Do I need a CareStream subscription to buy this?
No. This page exists precisely so you do not. You buy the licences you need, your staff complete the module in the CareStream hub, and that is the end of it. There is no trial to start, no card kept on file, and no subscription that begins quietly afterwards.
If you later decide you want the full platform, anything your staff have already completed carries across into your account.
What does one licence actually cover?
One licence covers one named member of staff for this one module, including the lesson, the assessment, any follow-up questions triggered by a wrong answer, and their certificate. Licences are not shared between people, because the completion record has to belong to an individual to be worth anything at inspection.
How quickly can staff start?
Immediately. The licences are on your account as soon as the payment clears, and staff get their invite the moment you add them. There is no onboarding call and no setup period.
Can staff complete it in another language?
Yes. Each staff member has a first language on their profile, and the lesson, the questions and the feedback all arrive in it. They answer in that language too. What you see as a manager stays in English, so the record reads the same whoever completed it.
What if someone fails the assessment?
Nothing is lost. A wrong answer triggers a short follow-up lesson on that specific point, and they retry it. The record shows the improvement from the first attempt to the latest, which is stronger evidence than a single pass mark, because it shows the gap was found and closed.
Can I buy for more than one service?
Yes. Buy the total number of licences you need and allocate them across your services when you add staff. If you are licensing for a group and want an invoice rather than a card payment, get in touch and we will raise one.
Licence any of these the same way.
Same price, same terms, no subscription needed.
