National Data Opt-out training that gets your team CQC-ready
- CQC-aligned, mapped to the Care Certificate framework
- Completed in the hub in over 60 languages
- A certificate for every staff member, for your CQC evidence
- A wrong answer triggers a follow-up lesson, so gaps are closed
From £25.99 per staff member, one-off. No subscription needed.
Specialists in the technology behind it all
The same AI and technology behind the world's best products powers CareStream, so your team's national data opt-out training stays accurate, always up to date with the latest guidance, and is delivered in over 60 languages.
What is the National Data Opt-out
The National Data Opt-out lets people choose whether their confidential health and care information can be used for research and planning purposes. When someone registers an opt-out, their information can still be used for their direct care, but not for wider purposes like medical research or service planning. This is a legal right under data protection law. Our service must respect these choices and check the register before sharing information for research or planning.
What does the National Data Opt-out allow people to do?
The correct answer is “Stop their information being used for research and planning”. In the full module, a wrong answer triggers a short follow-up lesson and a fresh question, so the gap is always closed before completion.
That is how the training works. Give your whole team the full National Data Opt-out module.
What This Training Covers
A clear, practical grounding in national data opt-out.
This training explains the National Data Opt-out system and how it affects the way we handle personal information about the people we support. You will learn what the opt-out means, how to check if someone has registered, and how to respect their choices when sharing information. This protects people's rights and keeps our service compliant with data protection law.
Learning Outcomes
By the end, your staff will be able to:
What Your Team Will Learn
A closer look at the national data opt-out module.
The module is built in short, practical sections. Each one teaches a part of the topic, then applies it to a real care scenario and checks understanding before moving on.
What is the National Data Opt-out
The National Data Opt-out lets people choose whether their confidential health and care information can be used for research and planning purposes. When someone registers an opt-out, their information can still be used for their direct care, but not for wider purposes like medical research or service planning. This is a legal right under data protection law. Our service must respect these choices and check the register before sharing information for research or planning.
When the opt-out applies
The National Data Opt-out applies when we want to share confidential information for purposes beyond direct care. This includes sharing for research studies, planning services, or analysing trends. It does not apply to sharing information needed to provide direct care and treatment to the person. It also does not apply when we are legally required to share information, such as safeguarding concerns or reporting to regulators like CQC.
How to check the register
Before sharing any confidential information for research or planning, you must check if the person has registered an opt-out. Your manager or the person responsible for information governance will access the National Data Opt-out register using the secure NHS system. You need the person's NHS number to check. If you are asked to help with this process, follow your manager's instructions. Never assume someone has or has not opted out without checking.
What to do when someone has opted out
If someone has registered a National Data Opt-out, you must not include their confidential information in any data shared for research or planning purposes. This applies even if the data will be anonymised. Keep a record that you checked and found an opt-out, and document that their information was excluded. If excluding their data creates problems for a research project, explain the situation to the requester but do not override the opt-out. The person's choice must be respected.
Supporting people to make informed choices
People have the right to register, change or cancel their National Data Opt-out at any time. If someone asks about the opt-out, explain it clearly in simple terms. Tell them it only affects research and planning, not their direct care. Help them access the NHS website or phone line to register their choice if they want to. Never pressure someone to opt in or out. Record any conversations about this in their notes. Respect that some people may need time or support to decide.
Recording and documenting opt-out checks
Good record keeping is essential when handling National Data Opt-out checks. When you check the register, document the date you checked, what you found, and what action you took. If someone has opted out, record that you excluded their information. If they have not opted out, record that you checked and confirmed this before sharing. This creates an audit trail showing our service respected people's choices and followed data protection law. Keep these records secure according to our data protection policy.
Key Points Covered
The things your team must remember.
- The National Data Opt-out lets people control whether their information is used for research and planning, but does not affect their direct care
- Always check the register before sharing information for research or planning purposes using the person's NHS number
- If someone has opted out, you must exclude their information even if it creates difficulties for researchers
- The opt-out does not apply to direct care, treatment, safeguarding or legal requirements
- Support people to make informed choices about opting out but never pressure them either way
- Document all opt-out checks and actions taken to create a clear audit trail
Who and how often
National Data Opt-out is refreshed every year, for the staff in your care setting whose roles require it.
CQC and standards
Supports the training evidence CQC expects to see for a well-run, safe care setting.
How CareStream Delivers It
Not a slideshow once a year. Training that sticks.
CareStream delivers national data opt-out training in the hub your team already uses, grounded in best practice and your own policies, so it fits your care setting and not a generic template.
Teach, then assess
Short teaching sections and a real care scenario, then an assessment that checks understanding.
In any language
Staff complete it in over 60 languages, while your records stay in English.
Learn and retry
A wrong answer triggers a short follow-up lesson and a fresh question, so the gap is closed.
Renewals handled
Automatic reminders at 90, 30 and 7 days, with a live compliance dashboard.
How your team gets trained
From your dashboard to your team, in the CareStream hub.
Training is delivered in the hub each staff member logs into. You allocate the modules, they complete them in their own language, and you get the completion records and certificates for your CQC evidence, with any gaps closed by automatic follow up training.
- 01
Buy and allocate
Assign National Data Opt-out to each staff member in seconds. No course builder and no setup for each person.
- 02
They complete it in the hub
Staff work through the module on any device, in over 60 languages, teaching then checking understanding. A wrong answer sends a short follow up lesson.
- 03
You track it
See live completion status and a certificate for every person, ready as evidence for CQC.
Safeguarding Adults
National Data Opt-out
Moving & Handling of People
Infection Prevention & Control
In every language
Any step, in their language, in one tap.
Care teams are diverse and training should not leave anyone behind. On any lesson or question, a staff member taps the language button and the whole step flips into the language they think in. They understand it properly, and your records stay in English.
- One tap flips any lesson or question into their language, instantly.
- Over 60 languages, with no setup and no separate versions to manage.
- Completions and certificates stay in English for your CQC evidence.
Try the language button in the preview, or see every language
National Data Opt-out
Learning: what to read first
About 35 minThis training explains the National Data Opt-out system and how it affects the way we handle personal information about the people we support. You will learn what the opt-out means, how to check if someone has registered, and how to respect their choices when sharing information. This protects people's rights and keeps our service compliant with data protection law.
Built for real learning, not box ticking
Every CareStream course goes further than a lesson and a quiz. These features come as standard on every course, giving your staff a richer way to learn and giving you the evidence to prove it.
References and further reading
Every course is built on recognised UK guidance and cites its sources, from NICE and Skills for Care to the NHS and the legislation itself.
Key terms explained
A plain English glossary of the technical terms in each course. A simple way to support every learner, including staff with English as a second language.
Measured learning gain
A quick knowledge check before the lesson is compared with the final assessment, so every certificate comes with evidence of how much the course actually taught.
Reflective practice
After passing, staff record what they will do differently in their day to day work. Their reflection is saved to their training record and shown with their certificate.
A course summary to keep
A printable one page takeaway of the outcomes, key points and key terms. Perfect for staff files, supervision conversations and the staff room wall.
Observed competency checklist
A printable checklist for managers to confirm skills in practice, with a sign off section. It completes the picture beyond the knowledge assessment.
Wrong answers become lessons, not failures
Most e learning marks an answer wrong and moves on. CareStream does not. Every wrong answer triggers an automatic follow up loop that teaches the point again and rechecks it, so no knowledge gap is left behind.
Instant lesson and feedback
A wrong answer immediately opens a short lesson explaining the point, so the gap is closed there and then.
Targeted follow up question
A fresh question on the same point checks the lesson has landed. The loop repeats until it has.
Progress only when understood
Staff move on to the next module and their certificate once they genuinely know the answer, not just after one lucky guess.
Why choose CareStream?
Training built for the care sector, delivered the way busy teams actually learn.
Time to complete: ~35 min
FAQs
Frequently asked questions.
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Give your team national data opt-out training that actually sticks.
See how CareStream delivers your mandatory training in the hub, in any language.