Person-Centred Care Planning training
This training covers how to create and maintain care plans that truly reflect each resident's individual needs, preferences, and goals. You will learn how to involve residents and their families in planning care, and how to ensure care plans guide daily practice in a way that respects dignity, choice, and independence.
What This Training Covers
A clear, practical grounding in person-centred care planning.
This training covers how to create and maintain care plans that truly reflect each resident's individual needs, preferences, and goals. You will learn how to involve residents and their families in planning care, and how to ensure care plans guide daily practice in a way that respects dignity, choice, and independence.
Learning Outcomes
By the end, your staff will be able to:
What Your Team Will Learn
A closer look at the person-centred care planning module.
The module is built in short, practical sections. Each one teaches a part of the topic, then applies it to a real care scenario and checks understanding before moving on.
What Person-Centred Care Planning Means
Person-centred care planning means building each care plan around the individual resident, not around tasks or routines. The plan should reflect what matters to that person, their life history, their preferences, and their goals. It is not just a document for inspectors. It is a working tool that guides how you support each resident every day in ways that respect their dignity and independence.
Involving Residents in Their Care Planning
Residents have the right to be involved in decisions about their care. This means asking them what matters to them, listening to their views, and respecting their choices even if we would choose differently. If a resident has capacity, they lead the decisions. If they lack capacity for a specific decision, we must still involve them as much as possible and act in their best interests under the Mental Capacity Act. Never assume someone cannot participate without assessing their capacity for that particular decision.
Involving Families and Advocates
Families often know the resident best and can share valuable information about preferences, history, and what matters to the person. With the resident's consent, involve families in care planning. If a resident lacks capacity and has no family, an independent advocate should be considered to represent their interests. Always clarify who has legal authority to make decisions, such as a Lasting Power of Attorney for health and welfare, and respect those legal roles.
Recording Preferences and Life History
A good care plan includes the resident's life history, what they enjoy, what they dislike, and their daily preferences. This information helps you provide care in ways that feel right to that person. Ask about their career, hobbies, family, important relationships, cultural or religious practices, food likes and dislikes, and daily routines they prefer. Record this information clearly so all staff can use it to personalise care.
Using Care Plans in Daily Practice
Care plans only work if staff read them and use them every day. Before supporting a resident, check their plan to understand their preferences and needs. If the plan says someone likes to shower in the evening, do not insist on a morning shower just because it suits the rota. If it says they take two sugars in tea, do not guess. Small details matter because they show respect and maintain the person's sense of identity and control.
Reviewing and Updating Care Plans
Care plans must be living documents that change as residents' needs and preferences change. Review plans regularly, at least monthly or more often if needs change. If you notice a resident's condition, abilities, or preferences have changed, report it so the plan can be updated. A care plan that is months out of date is worse than useless because it gives staff wrong information and can lead to unsafe or inappropriate care.
Key Points Covered
The things your team must remember.
- Person-centred care planning means building plans around what matters to each individual resident, not around tasks or routines
- Residents must be involved in their care planning, and capacity should never be assumed lacking without proper assessment
- Families and legal representatives like Lasting Power of Attorney holders play important roles in care planning
- Care plans should include life history, preferences, and interests so all staff can personalise daily care
- You must read and use care plans every day, and report any changes in needs so plans stay current and accurate
Who and how often
Person-Centred Care Planning is refreshed every year, for the staff in your care setting whose roles require it.
CQC and standards
Supports the training evidence CQC expects to see for a well-run, safe care setting.
How CareStream Delivers It
Not a slideshow once a year. Training that sticks.
CareStream delivers person-centred care planning training in the hub your team already uses, grounded in best practice and your own policies, so it fits your care setting and not a generic template.
Teach, then assess
Short teaching sections and a real care scenario, then an assessment that checks understanding.
In any language
Staff complete it in over 60 languages, while your records stay in English.
Learn and retry
A wrong answer triggers a short follow-up lesson and a fresh question, so the gap is closed.
Renewals handled
Automatic reminders at 90, 30 and 7 days, with a live compliance dashboard.
FAQs
Frequently asked questions.
Give your team person-centred care planning training that actually sticks.
See how CareStream delivers your mandatory training in the hub, in any language.