Cyber Security training that gets your team CQC-ready
- CQC-aligned, mapped to the Care Certificate framework
- Completed in the hub in over 60 languages
- A certificate for every staff member, for your CQC evidence
- A wrong answer triggers a follow-up lesson, so gaps are closed
From £25.99 per staff member, one-off. No subscription needed.
Specialists in the technology behind it all
The same AI and technology behind the world's best products powers CareStream, so your team's cyber security training stays accurate, always up to date with the latest guidance, and is delivered in over 60 languages.
Understanding Cyber Security Risks
Cyber security means protecting our computer systems and the personal information we hold from theft, damage or unauthorised access. Our service holds sensitive personal data about the people we support, including health information about children in some cases. A security breach could harm the people we support and result in heavy fines from the Information Commissioner's Office. Common threats include viruses, phishing emails, hacking attempts and theft of devices or storage media.
What is the minimum number of characters required for a password under our policy?
The correct answer is “Eight characters including numbers, letters, upper and lower case and at least one symbol”. In the full module, a wrong answer triggers a short follow-up lesson and a fresh question, so the gap is always closed before completion.
That is how the training works. Give your whole team the full Cyber Security module.
What This Training Covers
A clear, practical grounding in cyber security.
This training covers how to protect our computer systems, data and the people we support from cyber threats. You will learn our security procedures, how to recognise risks like phishing and viruses, and your responsibilities under data protection law. Cyber security is everyone's responsibility and protects both our service users and our organisation.
Learning Outcomes
By the end, your staff will be able to:
What Your Team Will Learn
A closer look at the cyber security module.
The module is built in short, practical sections. Each one teaches a part of the topic, then applies it to a real care scenario and checks understanding before moving on.
Understanding Cyber Security Risks
Cyber security means protecting our computer systems and the personal information we hold from theft, damage or unauthorised access. Our service holds sensitive personal data about the people we support, including health information about children in some cases. A security breach could harm the people we support and result in heavy fines from the Information Commissioner's Office. Common threats include viruses, phishing emails, hacking attempts and theft of devices or storage media.
Password Security and Access Control
You must use passwords at all times and change them regularly. Passwords must be at least eight characters including numbers, letters, both upper and lower case, and at least one symbol. Never choose obvious passwords like names or dates. Keep all passwords completely confidential and never share them with colleagues or anyone outside our service. Always close password protected sites when finished and switch off computers. Never leave a computer open and unattended.
Levels of Access and Authorisation
You are only permitted to access parts of the computer system you need for your normal duties. Your line manager and the data security officer decide your access level. This ensures consistency and protects sensitive information. If you need temporary access to something outside your normal level, this requires written authorisation from your line manager, the data security officer and where appropriate the data protection officer. A written record must be kept and the temporary access cancelled when no longer needed.
Safe Use of Email and Internet
All incoming emails are monitored and scanned for viruses before reaching you. You may access the internet but certain sites are blocked. Attempting to bypass these restrictions is a disciplinary offence. Never send abusive, rude or defamatory messages about people or organisations via email or post them on websites. Do not use the system for private work or playing games. Be cautious with unexpected emails, especially those with attachments or links, even if they appear to come from someone you know.
External Software and Storage Devices
All software used in our service must be formally authorised by the data security officer. No external software may be used without authorisation from both the data security officer and your line manager. CDs and DVDs from external sources must be checked for viruses by the IT department before use. Keep all CDs and DVDs in a secure place. The Information Commissioner's Office has imposed heavy fines on organisations after loss of CDs and DVDs containing sensitive personal data.
Recognising and Reporting Security Breaches
Misuse of computers is a serious disciplinary offence and may be gross misconduct. Examples include fraud, system sabotage, introducing viruses, using unauthorised software, obtaining unauthorised access, breaches of data protection law, and hacking. All security breaches must be reported to the relevant director or managing director. Serious breaches must be reported to the Information Commissioner's Office within 72 hours. If you suspect a colleague is abusing the computer system, you may speak in confidence to the HR manager.
Key Points Covered
The things your team must remember.
- Keep all passwords confidential, use strong passwords with at least eight characters including numbers, letters, upper and lower case and symbols, and never share them with anyone
- Only access parts of the computer system you need for your normal duties and never try to bypass access restrictions
- All external software, CDs, DVDs and USB sticks must be checked by IT before use to prevent viruses
- Report all security breaches immediately to your line manager or the relevant director, and serious breaches must reach the ICO within 72 hours
- Never leave computers unattended while logged in, always close password protected sites when finished and switch off computers
- Be alert to phishing emails and suspicious messages, and report them rather than clicking links or providing information
Who and how often
Cyber Security is refreshed every year, for the staff in your care setting whose roles require it.
CQC and standards
Supports the training evidence CQC expects to see for a well-run, safe care setting.
How CareStream Delivers It
Not a slideshow once a year. Training that sticks.
CareStream delivers cyber security training in the hub your team already uses, grounded in best practice and your own policies, so it fits your care setting and not a generic template.
Teach, then assess
Short teaching sections and a real care scenario, then an assessment that checks understanding.
In any language
Staff complete it in over 60 languages, while your records stay in English.
Learn and retry
A wrong answer triggers a short follow-up lesson and a fresh question, so the gap is closed.
Renewals handled
Automatic reminders at 90, 30 and 7 days, with a live compliance dashboard.
How your team gets trained
From your dashboard to your team, in the CareStream hub.
Training is delivered in the hub each staff member logs into. You allocate the modules, they complete them in their own language, and you get the completion records and certificates for your CQC evidence, with any gaps closed by automatic follow up training.
- 01
Buy and allocate
Assign Cyber Security to each staff member in seconds. No course builder and no setup for each person.
- 02
They complete it in the hub
Staff work through the module on any device, in over 60 languages, teaching then checking understanding. A wrong answer sends a short follow up lesson.
- 03
You track it
See live completion status and a certificate for every person, ready as evidence for CQC.
Safeguarding Adults
Cyber Security
Moving & Handling of People
Infection Prevention & Control
In every language
Any step, in their language, in one tap.
Care teams are diverse and training should not leave anyone behind. On any lesson or question, a staff member taps the language button and the whole step flips into the language they think in. They understand it properly, and your records stay in English.
- One tap flips any lesson or question into their language, instantly.
- Over 60 languages, with no setup and no separate versions to manage.
- Completions and certificates stay in English for your CQC evidence.
Try the language button in the preview, or see every language
Cyber Security
Learning: what to read first
About 35 minThis training covers how to protect our computer systems, data and the people we support from cyber threats. You will learn our security procedures, how to recognise risks like phishing and viruses, and your responsibilities under data protection law. Cyber security is everyone's responsibility and protects both our service users and our organisation.
Built for real learning, not box ticking
Every CareStream course goes further than a lesson and a quiz. These features come as standard on every course, giving your staff a richer way to learn and giving you the evidence to prove it.
References and further reading
Every course is built on recognised UK guidance and cites its sources, from NICE and Skills for Care to the NHS and the legislation itself.
Key terms explained
A plain English glossary of the technical terms in each course. A simple way to support every learner, including staff with English as a second language.
Measured learning gain
A quick knowledge check before the lesson is compared with the final assessment, so every certificate comes with evidence of how much the course actually taught.
Reflective practice
After passing, staff record what they will do differently in their day to day work. Their reflection is saved to their training record and shown with their certificate.
A course summary to keep
A printable one page takeaway of the outcomes, key points and key terms. Perfect for staff files, supervision conversations and the staff room wall.
Observed competency checklist
A printable checklist for managers to confirm skills in practice, with a sign off section. It completes the picture beyond the knowledge assessment.
Wrong answers become lessons, not failures
Most e learning marks an answer wrong and moves on. CareStream does not. Every wrong answer triggers an automatic follow up loop that teaches the point again and rechecks it, so no knowledge gap is left behind.
Instant lesson and feedback
A wrong answer immediately opens a short lesson explaining the point, so the gap is closed there and then.
Targeted follow up question
A fresh question on the same point checks the lesson has landed. The loop repeats until it has.
Progress only when understood
Staff move on to the next module and their certificate once they genuinely know the answer, not just after one lucky guess.
Why choose CareStream?
Training built for the care sector, delivered the way busy teams actually learn.
Time to complete: ~35 min
FAQs
Frequently asked questions.
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Give your team cyber security training that actually sticks.
See how CareStream delivers your mandatory training in the hub, in any language.