First Aid / Basic Life Support training for your team
Licence this one module for the staff who need it. No CareStream subscription, no minimum order, no annual contract. One licence covers one member of staff for the complete First Aid / Basic Life Support module, in the language they think in.
- Teach, then assessA full lesson with a real care scenario, followed by an assessment that checks they can apply it.
- Over 60 languagesStaff read the lesson and answer in their first language. Your records stay in English.
- Wrong answers get followed upA short micro-lesson goes back to the staff member on the exact point they missed, then they retry.
- Evidence you can hand overA dated completion record and a certificate per person, ready for your CQC file.
First Aid / Basic Life Support, start to finish.
This module covers the essential knowledge you need to respond safely and effectively to medical emergencies in our care setting. You will learn when and how to get help, how to assess a resident's condition, and the principles behind basic life support. This is the same module CareStream subscribers get, written for care settings rather than adapted from a generic course. It runs about 35 minutes and ends with a 20 question assessment.
- Recognising a Medical Emergency
A medical emergency is any situation where a resident's life may be at risk or their condition is rapidly getting worse.
- Checking Responsiveness and Breathing
When you find someone who appears unresponsive, you must quickly check two things: are they responsive and are they breathing normally.
- Understanding CPR and DNACPR Decisions
CPR (cardiopulmonary resuscitation) means chest compressions and rescue breaths to keep blood and oxygen flowing when someone's heart has stopped.
- Performing Chest Compressions
If a resident is in cardiac arrest and has no DNACPR order, start chest compressions immediately.
- Using an Automated External Defibrillator (AED)
An AED is a device that can deliver an electric shock to restart the heart in certain types of cardiac arrest.
- Common Medical Emergencies and First Responses
Besides cardiac arrest, you must recognise and respond to other emergencies.
What your team will be able to do.
- Identify when a medical emergency requires immediate action and how to summon appropriate help
- Describe the correct steps to assess a resident's responsiveness and breathing
- Explain the principles of cardiopulmonary resuscitation (CPR) and when it should or should not be performed
- Recognise common medical emergencies in care setting residents and describe the appropriate first response
- Apply the care setting's policies on end-of-life care decisions, including DNACPR orders, when responding to emergencies
First Aid / Basic Life Support in facts.
About 35 minutes, 6 lessons
20 questions, pass mark 80%
Every year
Yes, observed by the employer, checklist provided
What staff come away with
Always call for help immediately in a medical emergency—press the call button, shout for assistance, and ensure someone calls 999 when needed
Check responsiveness by speaking loudly and shaking shoulders; check breathing by tilting the head back and looking, listening and feeling for no more than 10 seconds
Start CPR immediately if someone is unresponsive and not breathing normally, unless they have a valid DNACPR order in place
Chest compressions should be hard and fast—at least 5-6cm deep at a rate of 100-120 per minute—and continue until help arrives or the person starts breathing
Always check for and respect DNACPR orders and advance care plans as part of our end-of-life care policy—these decisions must be clearly documented and followed
Use an AED as soon as it arrives—turn it on, follow the voice instructions, and only stop compressions when told to do so
Three steps, and nothing to set up.
Checkout takes a minute. Your licences and a receipt arrive by email straight away.
Enter their names and emails, or paste a list. They get an invite to the hub on any device.
You see who has finished, their score, and their certificate as each one comes in.
Everything a licence includes.
Dated, named, and downloadable as a PDF for your training file.
Over 60 languages, chosen per staff member. Your reporting stays in English.
Buy one module for one person if that is all you need. Nothing recurring.
Licences do not expire the moment you buy. Staff have a year to complete.
Before you buy.
How long does First Aid / Basic Life Support training take?
About 35 minutes, across 6 short lessons, followed by a 20 question assessment with a pass mark of 80%. Staff can stop and pick up where they left off.
What does the First Aid / Basic Life Support module cover?
6 lessons: Recognising a Medical Emergency, Checking Responsiveness and Breathing, Understanding CPR and DNACPR Decisions, Performing Chest Compressions, Using an Automated External Defibrillator (AED) and Common Medical Emergencies and First Responses. Each one pairs the teaching with a care scenario and a quick check.
How often do staff need to refresh First Aid / Basic Life Support?
CareStream sets this module so it renews every year. Staff and managers are reminded before a certificate lapses, so the refresher is booked before the gap appears.
Does First Aid / Basic Life Support need a practical assessment?
Yes. The online module is the knowledge part. Staff also need an observed assessment in the workplace, carried out by their employer, and CareStream provides the observation checklist to record it.
Do I need a CareStream subscription to buy this?
No. This page exists precisely so you do not. You buy the licences you need, your staff complete the module in the CareStream hub, and that is the end of it. There is no trial to start, no card kept on file, and no subscription that begins quietly afterwards.
If you later decide you want the full platform, anything your staff have already completed carries across into your account.
What does one licence actually cover?
One licence covers one named member of staff for this one module, including the lesson, the assessment, any follow-up questions triggered by a wrong answer, and their certificate. Licences are not shared between people, because the completion record has to belong to an individual to be worth anything at inspection.
How quickly can staff start?
Immediately. The licences are on your account as soon as the payment clears, and staff get their invite the moment you add them. There is no onboarding call and no setup period.
Can staff complete it in another language?
Yes. Each staff member has a first language on their profile, and the lesson, the questions and the feedback all arrive in it. They answer in that language too. What you see as a manager stays in English, so the record reads the same whoever completed it.
What if someone fails the assessment?
Nothing is lost. A wrong answer triggers a short follow-up lesson on that specific point, and they retry it. The record shows the improvement from the first attempt to the latest, which is stronger evidence than a single pass mark, because it shows the gap was found and closed.
Can I buy for more than one service?
Yes. Buy the total number of licences you need and allocate them across your services when you add staff. If you are licensing for a group and want an invoice rather than a card payment, get in touch and we will raise one.
Licence any of these the same way.
Same price, same terms, no subscription needed.
