Mental Capacity Act and DoLS training for your team
Licence this one module for the staff who need it. No CareStream subscription, no minimum order, no annual contract. One licence covers one member of staff for the complete Mental Capacity Act and DoLS module, in the language they think in.
- Teach, then assessA full lesson with a real care scenario, followed by an assessment that checks they can apply it.
- Over 60 languagesStaff read the lesson and answer in their first language. Your records stay in English.
- Wrong answers get followed upA short micro-lesson goes back to the staff member on the exact point they missed, then they retry.
- Evidence you can hand overA dated completion record and a certificate per person, ready for your CQC file.
Mental Capacity Act and DoLS, start to finish.
This training covers how we assess mental capacity, make decisions in someone's best interests when they cannot decide for themselves, and protect the rights of people who may be deprived of their liberty. Understanding these legal duties protects residents and ensures we provide lawful, person centred care. This is the same module CareStream subscribers get, written for care settings rather than adapted from a generic course. It runs about 35 minutes and ends with a 20 question assessment.
- The Five Principles of the Mental Capacity Act
The Mental Capacity Act is built on five principles that guide everything we do.
- When Mental Capacity Must Be Assessed
Mental capacity is decision specific and time specific.
- The Two Stage Test for Mental Capacity
Assessing mental capacity involves a two stage test.
- Making Best Interests Decisions
When someone lacks capacity to make a decision, we must make it for them in their best interests.
- Understanding Deprivation of Liberty
Deprivation of liberty means taking away someone's freedom in a way that goes beyond normal restrictions.
- Deprivation of Liberty Safeguards Process
When we identify that someone may be deprived of their liberty, we must apply for authorisation through the Deprivation of Liberty Safeguards, known as DoLS.
What your team will be able to do.
- Explain the five key principles of the Mental Capacity Act and apply them in daily care
- Identify when a mental capacity assessment is needed and describe the two stage test
- Describe how to make best interests decisions following the correct process
- Recognise when care arrangements may amount to a deprivation of liberty and know what action to take
- Apply MCA procedures correctly when supporting residents with decisions about their care
Mental Capacity Act and DoLS in facts.
About 35 minutes, 6 lessons
20 questions, pass mark 80%
Every two years
None, completed fully online
What staff come away with
Always assume someone has capacity unless proven otherwise, and give all practical help to support them to decide
Mental capacity is decision specific and time specific, so assess capacity for each important decision at the time it needs to be made
The two stage test checks if there is an impairment of the mind or brain, and if it stops the person understanding, retaining, weighing up information, or communicating their decision
Best interests decisions must involve the person, consider their wishes, consult family and others, and choose the least restrictive option
Deprivation of liberty happens when someone lacks capacity to consent, is under continuous supervision and control, and is not free to leave
Any deprivation of liberty must be authorised through DoLS by applying to the local authority immediately when identified
Three steps, and nothing to set up.
Checkout takes a minute. Your licences and a receipt arrive by email straight away.
Enter their names and emails, or paste a list. They get an invite to the hub on any device.
You see who has finished, their score, and their certificate as each one comes in.
Everything a licence includes.
Dated, named, and downloadable as a PDF for your training file.
Over 60 languages, chosen per staff member. Your reporting stays in English.
Buy one module for one person if that is all you need. Nothing recurring.
Licences do not expire the moment you buy. Staff have a year to complete.
Before you buy.
How long does Mental Capacity Act and DoLS training take?
About 35 minutes, across 6 short lessons, followed by a 20 question assessment with a pass mark of 80%. Staff can stop and pick up where they left off.
What does the Mental Capacity Act and DoLS module cover?
6 lessons: The Five Principles of the Mental Capacity Act, When Mental Capacity Must Be Assessed, The Two Stage Test for Mental Capacity, Making Best Interests Decisions, Understanding Deprivation of Liberty and Deprivation of Liberty Safeguards Process. Each one pairs the teaching with a care scenario and a quick check.
How often do staff need to refresh Mental Capacity Act and DoLS?
CareStream sets this module so it renews every two years. Staff and managers are reminded before a certificate lapses, so the refresher is booked before the gap appears.
Is Mental Capacity Act and DoLS completed fully online?
Yes. It is knowledge based, so staff complete the lessons and the assessment online and receive their certificate at the end. There is no practical sign-off.
Do I need a CareStream subscription to buy this?
No. This page exists precisely so you do not. You buy the licences you need, your staff complete the module in the CareStream hub, and that is the end of it. There is no trial to start, no card kept on file, and no subscription that begins quietly afterwards.
If you later decide you want the full platform, anything your staff have already completed carries across into your account.
What does one licence actually cover?
One licence covers one named member of staff for this one module, including the lesson, the assessment, any follow-up questions triggered by a wrong answer, and their certificate. Licences are not shared between people, because the completion record has to belong to an individual to be worth anything at inspection.
How quickly can staff start?
Immediately. The licences are on your account as soon as the payment clears, and staff get their invite the moment you add them. There is no onboarding call and no setup period.
Can staff complete it in another language?
Yes. Each staff member has a first language on their profile, and the lesson, the questions and the feedback all arrive in it. They answer in that language too. What you see as a manager stays in English, so the record reads the same whoever completed it.
What if someone fails the assessment?
Nothing is lost. A wrong answer triggers a short follow-up lesson on that specific point, and they retry it. The record shows the improvement from the first attempt to the latest, which is stronger evidence than a single pass mark, because it shows the gap was found and closed.
Can I buy for more than one service?
Yes. Buy the total number of licences you need and allocate them across your services when you add staff. If you are licensing for a group and want an invoice rather than a card payment, get in touch and we will raise one.
Licence any of these the same way.
Same price, same terms, no subscription needed.
