Equality, Diversity and Inclusion training for your team
Licence this one module for the staff who need it. No CareStream subscription, no minimum order, no annual contract. One licence covers one member of staff for the complete Equality, Diversity and Inclusion module, in the language they think in.
- Teach, then assessA full lesson with a real care scenario, followed by an assessment that checks they can apply it.
- Over 60 languagesStaff read the lesson and answer in their first language. Your records stay in English.
- Wrong answers get followed upA short micro-lesson goes back to the staff member on the exact point they missed, then they retry.
- Evidence you can hand overA dated completion record and a certificate per person, ready for your CQC file.
Equality, Diversity and Inclusion, start to finish.
This training covers how we respect and celebrate the differences between residents and staff at the care setting. You will learn how our policies protect everyone's rights and dignity, and how to support residents to live fulfilling lives in their community without discrimination. This is the same module CareStream subscribers get, written for care settings rather than adapted from a generic course. It runs about 35 minutes and ends with a 20 question assessment.
- What Equality, Diversity and Inclusion Mean Here
the care setting is committed to treating everyone equally and celebrating all individual differences.
- Supporting Community Links and Social Inclusion
Our policy states that residents should maintain contacts with family, friends and local community groups as they wish.
- Person Centred Care and Individual Preferences
Regulation 9 requires that care must be appropriate, meet individual needs, and reflect personal preferences.
- Recognising and Challenging Discrimination
Our policy makes clear that any form of racist and similar discriminatory behaviour from any source is always unacceptable.
- Cultural and Religious Needs in Daily Care
Regulation 14 requires us to meet nutritional needs including reasonable requirements arising from preferences, religious or cultural background.
- Accessibility and Reasonable Adjustments
Regulation 15 requires that people can easily access our premises and use equipment safely.
What your team will be able to do.
- Describe what equality, diversity and inclusion mean in practice at the care setting
- Identify how to support residents to maintain community links and social contacts
- Recognise discriminatory behaviour and explain why it is unacceptable
- Apply person centred care principles that respect individual preferences and protected characteristics
- Explain your responsibilities under our equality and human rights policy
Equality, Diversity and Inclusion in facts.
About 35 minutes, 6 lessons
20 questions, pass mark 80%
Every three years
None, completed fully online
What staff come away with
We celebrate all individual differences equally and treat everyone with dignity and respect regardless of protected characteristics
Residents have the right to maintain community links and social contacts with no restrictions on visits as a rule
Person centred care means respecting individual preferences, lifestyle choices, diversity and culture in every care plan
Discriminatory behaviour from any source is always unacceptable and must be challenged and reported
We must meet cultural and religious needs including food preferences, prayer, festivals and personal care practices
We make reasonable adjustments to remove barriers so everyone can participate fully in home life and community
Three steps, and nothing to set up.
Checkout takes a minute. Your licences and a receipt arrive by email straight away.
Enter their names and emails, or paste a list. They get an invite to the hub on any device.
You see who has finished, their score, and their certificate as each one comes in.
Everything a licence includes.
Dated, named, and downloadable as a PDF for your training file.
Over 60 languages, chosen per staff member. Your reporting stays in English.
Buy one module for one person if that is all you need. Nothing recurring.
Licences do not expire the moment you buy. Staff have a year to complete.
Before you buy.
How long does Equality, Diversity and Inclusion training take?
About 35 minutes, across 6 short lessons, followed by a 20 question assessment with a pass mark of 80%. Staff can stop and pick up where they left off.
What does the Equality, Diversity and Inclusion module cover?
6 lessons: What Equality, Diversity and Inclusion Mean Here, Supporting Community Links and Social Inclusion, Person Centred Care and Individual Preferences, Recognising and Challenging Discrimination, Cultural and Religious Needs in Daily Care and Accessibility and Reasonable Adjustments. Each one pairs the teaching with a care scenario and a quick check.
How often do staff need to refresh Equality, Diversity and Inclusion?
CareStream sets this module so it renews every three years. Staff and managers are reminded before a certificate lapses, so the refresher is booked before the gap appears.
Is Equality, Diversity and Inclusion completed fully online?
Yes. It is knowledge based, so staff complete the lessons and the assessment online and receive their certificate at the end. There is no practical sign-off.
Do I need a CareStream subscription to buy this?
No. This page exists precisely so you do not. You buy the licences you need, your staff complete the module in the CareStream hub, and that is the end of it. There is no trial to start, no card kept on file, and no subscription that begins quietly afterwards.
If you later decide you want the full platform, anything your staff have already completed carries across into your account.
What does one licence actually cover?
One licence covers one named member of staff for this one module, including the lesson, the assessment, any follow-up questions triggered by a wrong answer, and their certificate. Licences are not shared between people, because the completion record has to belong to an individual to be worth anything at inspection.
How quickly can staff start?
Immediately. The licences are on your account as soon as the payment clears, and staff get their invite the moment you add them. There is no onboarding call and no setup period.
Can staff complete it in another language?
Yes. Each staff member has a first language on their profile, and the lesson, the questions and the feedback all arrive in it. They answer in that language too. What you see as a manager stays in English, so the record reads the same whoever completed it.
What if someone fails the assessment?
Nothing is lost. A wrong answer triggers a short follow-up lesson on that specific point, and they retry it. The record shows the improvement from the first attempt to the latest, which is stronger evidence than a single pass mark, because it shows the gap was found and closed.
Can I buy for more than one service?
Yes. Buy the total number of licences you need and allocate them across your services when you add staff. If you are licensing for a group and want an invoice rather than a card payment, get in touch and we will raise one.
Licence any of these the same way.
Same price, same terms, no subscription needed.
