
Promoting Ordinary Living and Independence training for your team
Licence this one module for the staff who need it. No CareStream subscription, no minimum order, no annual contract. One licence covers one member of staff for the complete Promoting Ordinary Living and Independence module, in the language they think in.
- Teach, then assessA full lesson with a real care scenario, followed by an assessment that checks they can apply it.
- Over 60 languagesStaff read the lesson and answer in their first language. Your records stay in English.
- Wrong answers get followed upA short micro-lesson goes back to the staff member on the exact point they missed, then they retry.
- Evidence you can hand overA dated completion record and a certificate per person, ready for your CQC file.
Promoting Ordinary Living and Independence, start to finish.
This module helps you support the people you care for to live as independently as possible, making their own choices and living ordinary lives in the community. You will learn practical ways to promote independence, respect personal choice, and help people participate fully in everyday activities that matter to them. This is the same module CareStream subscribers get, written for care settings rather than adapted from a generic course. It runs about 35 minutes and ends with a 20 question assessment.
- What Ordinary Living Means
Ordinary living means the person you support lives a life similar to anyone else in the community.
- Supporting Independence in Daily Activities
Independence does not mean doing everything alone.
- Respecting Choice and Control
Everyone has the right to make choices about their own life, even if we would choose differently.
- Enabling Community Participation
Ordinary living includes being part of your local community.
- Positive Risk Taking
Promoting independence involves some risk.
- Recognising When Support Reduces Independence
Sometimes our support can unintentionally reduce independence.

What your team will be able to do.
- Explain what ordinary living means in a Shared Lives setting and why it matters for wellbeing
- Identify ways to promote independence in daily activities while managing risk appropriately
- Describe how to support meaningful choice and control for the people you support
- Apply person centred approaches that balance support with independence
- Recognise when support practices may unintentionally reduce independence
Promoting Ordinary Living and Independence in facts.
About 35 minutes, 6 lessons
20 questions, pass mark 80%
Every year
None, completed fully online
What staff come away with
Ordinary living means the person lives a life similar to others in the community, making everyday choices with support as needed
Support independence by breaking tasks into steps, letting people do what they can, and giving time without rushing
Respect choice and control unless the person lacks capacity for that specific decision
Enable community participation through activities, relationships, and connections beyond your household
Positive risk taking with safeguards helps people develop skills and live fuller lives
Regularly reflect on whether your support enables independence or unintentionally creates dependence
Three steps, and nothing to set up.
Checkout takes a minute. Your licences and a receipt arrive by email straight away.
Enter their names and emails, or paste a list. They get an invite to the hub on any device.
You see who has finished, their score, and their certificate as each one comes in.
Everything a licence includes.
Dated, named, and downloadable as a PDF for your training file.
Over 60 languages, chosen per staff member. Your reporting stays in English.
Buy one module for one person if that is all you need. Nothing recurring.
Licences do not expire the moment you buy. Staff have a year to complete.
Before you buy.
How long does Promoting Ordinary Living and Independence training take?
About 35 minutes, across 6 short lessons, followed by a 20 question assessment with a pass mark of 80%. Staff can stop and pick up where they left off.
What does the Promoting Ordinary Living and Independence module cover?
6 lessons: What Ordinary Living Means, Supporting Independence in Daily Activities, Respecting Choice and Control, Enabling Community Participation, Positive Risk Taking and Recognising When Support Reduces Independence. Each one pairs the teaching with a care scenario and a quick check.
How often do staff need to refresh Promoting Ordinary Living and Independence?
CareStream sets this module so it renews every year. Staff and managers are reminded before a certificate lapses, so the refresher is booked before the gap appears.
Is Promoting Ordinary Living and Independence completed fully online?
Yes. It is knowledge based, so staff complete the lessons and the assessment online and receive their certificate at the end. There is no practical sign-off.
Do I need a CareStream subscription to buy this?
No. This page exists precisely so you do not. You buy the licences you need, your staff complete the module in the CareStream hub, and that is the end of it. There is no trial to start, no card kept on file, and no subscription that begins quietly afterwards.
If you later decide you want the full platform, anything your staff have already completed carries across into your account.
What does one licence actually cover?
One licence covers one named member of staff for this one module, including the lesson, the assessment, any follow-up questions triggered by a wrong answer, and their certificate. Licences are not shared between people, because the completion record has to belong to an individual to be worth anything at inspection.
How quickly can staff start?
Immediately. The licences are on your account as soon as the payment clears, and staff get their invite the moment you add them. There is no onboarding call and no setup period.
Can staff complete it in another language?
Yes. Each staff member has a first language on their profile, and the lesson, the questions and the feedback all arrive in it. They answer in that language too. What you see as a manager stays in English, so the record reads the same whoever completed it.
What if someone fails the assessment?
Nothing is lost. A wrong answer triggers a short follow-up lesson on that specific point, and they retry it. The record shows the improvement from the first attempt to the latest, which is stronger evidence than a single pass mark, because it shows the gap was found and closed.
Can I buy for more than one service?
Yes. Buy the total number of licences you need and allocate them across your services when you add staff. If you are licensing for a group and want an invoice rather than a card payment, get in touch and we will raise one.
Licence any of these the same way.
Same price, same terms, no subscription needed.




