Promoting Ordinary Living and Independence training that gets your team CQC-ready
- CQC-aligned, mapped to the Care Certificate framework
- Completed in the hub in over 60 languages
- A certificate for every staff member, for your CQC evidence
- A wrong answer triggers a follow-up lesson, so gaps are closed
No subscription needed. Bulk discounts from 10+ licences.
From £25.99 per staff member, one-off. No subscription needed.
Trusted by UK care providers
Specialists in the technology behind it all
The same technology behind the world's best products powers CareStream, so your team's promoting ordinary living and independence training stays accurate, always up to date with the latest guidance, and is delivered in over 60 languages.
What Ordinary Living Means
Ordinary living means the person you support lives a life similar to anyone else in the community. They make everyday choices about when to get up, what to eat, how to spend their time, and who to see. Your role is to support them to do things for themselves wherever possible, not to do everything for them. This approach respects their rights, builds confidence, and improves wellbeing.
What is the main goal of promoting ordinary living in Shared Lives?
In the hub, a wrong answer sends the staff member a short follow-up lesson and a fresh question on the same point. They close the gap before they can finish the module, and every attempt is recorded for your CQC evidence.
That is how the training works. Give your whole team the full Promoting Ordinary Living and Independence module.
Avg. Duration
About 35 minutes
Certificate
For every staff member
Available Languages (60+)
Course Published by
A clear, practical grounding in promoting ordinary living and independence.
This module helps you support the people you care for to live as independently as possible, making their own choices and living ordinary lives in the community. You will learn practical ways to promote independence, respect personal choice, and help people participate fully in everyday activities that matter to them.
By the end, your staff will be able to:
- Explain what ordinary living means in a Shared Lives setting and why it matters for wellbeing
- Identify ways to promote independence in daily activities while managing risk appropriately
- Describe how to support meaningful choice and control for the people you support
- Apply person centred approaches that balance support with independence
- Recognise when support practices may unintentionally reduce independence
A closer look at the promoting ordinary living and independence module.
The module is built in short, practical sections. Each one teaches a part of the topic, then applies it to a real care scenario and checks understanding before moving on.
What Ordinary Living Means
Ordinary living means the person you support lives a life similar to anyone else in the community. They make everyday choices about when to get up, what to eat, how to spend their time, and who to see. Your role is to support them to do things for themselves wherever possible, not to do everything for them. This approach respects their rights, builds confidence, and improves wellbeing.
Supporting Independence in Daily Activities
Independence does not mean doing everything alone. It means doing as much as possible for yourself with the right support. Break tasks into smaller steps and let the person do the parts they can manage. Give enough time without rushing. Use prompts and encouragement rather than taking over. Even small achievements build confidence and skills over time.
Respecting Choice and Control
Everyone has the right to make choices about their own life, even if we would choose differently. Your role is to give information, discuss options, and respect their decision unless they lack capacity for that specific choice. Offer real choices, not false ones. Listen to preferences expressed through words, behaviour, or communication aids. Choice and control are central to dignity and wellbeing.
Enabling Community Participation
Ordinary living includes being part of your local community. Support the person to access shops, leisure activities, faith communities, and social groups that interest them. Help them build relationships and connections beyond your household. This might mean supporting them to travel independently, use community facilities, or maintain friendships. Community participation reduces isolation and promotes citizenship.
Positive Risk Taking
Promoting independence involves some risk. Positive risk taking means supporting people to take reasonable risks that help them grow and live fuller lives. Assess risks together, put safeguards in place, and allow the person to try new things. Avoiding all risk keeps people safe but limits their life experiences and independence. Balance protection with the right to take risks and learn from experience.
Recognising When Support Reduces Independence
Sometimes our support can unintentionally reduce independence. This happens when we do things for people because it is quicker, when we make decisions for them out of habit, or when we assume they cannot do something without asking. Regularly reflect on your practice. Ask yourself whether your support enables independence or creates dependence. Involve the person in reviewing what support they actually need.
The things your team must remember.
- Ordinary living means the person lives a life similar to others in the community, making everyday choices with support as needed
- Support independence by breaking tasks into steps, letting people do what they can, and giving time without rushing
- Respect choice and control unless the person lacks capacity for that specific decision
- Enable community participation through activities, relationships, and connections beyond your household
- Positive risk taking with safeguards helps people develop skills and live fuller lives
- Regularly reflect on whether your support enables independence or unintentionally creates dependence
Not a slideshow once a year. Training that sticks.
CareStream delivers promoting ordinary living and independence training in the hub your team already uses, grounded in best practice and your own policies, so it fits your care setting and not a generic template.
Short teaching sections and a real care scenario, then an assessment that checks understanding.
Staff complete it in over 60 languages, while your records stay in English.
A wrong answer triggers a short follow-up lesson and a fresh question, so the gap is closed.
Automatic reminders at 90, 30 and 7 days, with a live compliance dashboard.
From your dashboard to your team, in the CareStream hub.
Training is delivered in the hub each staff member logs into. You allocate the modules, they complete them in their own language, and you get the completion records and certificates for your CQC evidence, with any gaps closed by automatic follow up training.
Assign Promoting Ordinary Living and Independence to each staff member in seconds. No course builder and no setup for each person.
Staff work through the module on any device, in over 60 languages, teaching then checking understanding. A wrong answer sends a short follow up lesson.
See live completion status and a certificate for every person, ready as evidence for CQC.
Any step, in their language, in one tap.
Care teams are diverse and training should not leave anyone behind. On any lesson or question, a staff member taps the language button and the whole step flips into the language they think in. They understand it properly, and your records stay in English.
- One tap flips any lesson or question into their language, instantly.
- Over 60 languages, with no setup and no separate versions to manage.
- Completions and certificates stay in English for your CQC evidence.
Try the language buttons in the preview above.
Built for real learning, not box ticking
Every CareStream course goes further than a lesson and a quiz. These features come as standard on every course, giving your staff a richer way to learn and giving you the evidence to prove it.
Every course is built on recognised UK guidance and cites its sources, from NICE and Skills for Care to the NHS and the legislation itself.
A plain English glossary of the technical terms in each course. A simple way to support every learner, including staff with English as a second language.
A quick knowledge check before the lesson is compared with the final assessment, so every certificate comes with evidence of how much the course actually taught.
After passing, staff record what they will do differently in their day to day work. Their reflection is saved to their training record and shown with their certificate.
A printable one page takeaway of the outcomes, key points and key terms. Perfect for staff files, supervision conversations and the staff room wall.
A printable checklist for managers to confirm skills in practice, with a sign off section. It completes the picture beyond the knowledge assessment.
Wrong answers become lessons, not failures
Most e learning marks an answer wrong and moves on. CareStream does not. Every wrong answer triggers an automatic follow up loop that teaches the point again and rechecks it, so no knowledge gap is left behind.
A wrong answer immediately opens a short lesson explaining the point, so the gap is closed there and then.
A fresh question on the same point checks the lesson has landed. The loop repeats until it has.
Staff move on to the next module and their certificate once they genuinely know the answer, not just after one lucky guess.
Why choose CareStream?
Training built for the care sector, delivered the way busy teams actually learn.
- 90+ care-specific training courses
- Bitesize, engaging lessons your staff actually finish
- Mapped to the Care Certificate & CQC standards
- Available in 60+ languages
- Instant certificate on completion
- Flexible learning, anytime, on any device
- Content kept up to date with UK care regulations
- Time to complete: ~35 min
Frequently asked questions.
Is Promoting Ordinary Living and Independence training mandatory in care settings?
How often should staff complete Promoting Ordinary Living and Independence training?
Can CareStream deliver Promoting Ordinary Living and Independence training in other languages?
Does the training include an assessment?
More training your team may need
More mandatory and role-specific training CareStream delivers to your team, in the hub, in any language. Add any of these to your basket.
Annual CertificateCultural Diversity in Care
This training helps you understand and respect the diverse cultural, religious and personal backgrounds of the people we support. You will learn how to provide person-centred care that honours each individual's identity, beliefs and preferences. This is essential to meeting CQC fundamental standards and ensuring everyone feels valued and respected in our service.
Bulk discounts from 10+ licences
Annual CertificateDementia Awareness
This training helps you understand dementia and how to provide person centred care to residents living with dementia at our home. You will learn to recognise signs of dementia, support residents with dignity and respect, and follow our policies to meet their individual needs.
Bulk discounts from 10+ licences
Annual CertificateMental Health Awareness
This module helps you recognise signs of mental health difficulties in residents and respond with compassion and respect. You will learn how mental health affects wellbeing, how to support residents experiencing distress, and when to seek additional help. Understanding mental health is essential to providing person centred care that maintains dignity.
Bulk discounts from 10+ licences
Annual CertificateSubstance Withdrawal and Detoxification
This training explains how to support people safely through withdrawal and detoxification in our service. You will learn the serious risks of different substances, how to monitor and observe people during detox, when to escalate urgently, and your role boundaries. This is the knowledge component only; practical competency must be assessed separately in your workplace.
Bulk discounts from 10+ licences
Annual CertificateOverdose Response and Naloxone
This training teaches you how to recognise an opioid overdose, respond correctly and administer naloxone to reverse it and save a life. You will learn when overdose risk is highest, how to use naloxone safely, and how to support the person until emergency help arrives. This is essential knowledge for anyone working in substance misuse services where overdoses can and do happen.
Bulk discounts from 10+ licences
Annual CertificateBlood-Borne Viruses Awareness
This training gives you the knowledge and confidence to protect yourself from blood-borne viruses and to support the health of people using our service. You will learn how HIV, Hepatitis B and Hepatitis C are transmitted, how to work safely using standard precautions, and how our service prevents, tests for and treats these infections as part of our harm reduction work.
Bulk discounts from 10+ licences
Give your team promoting ordinary living and independence training that actually sticks.
Add it to your basket, allocate it in seconds, and let the evidence build itself.
Compared
Three ways to train a care team.
These modules are written and kept current by us, so your managers do not have to write or maintain them. We have compared what each approach does rather than naming providers, because products change and this should still be true next year.
| CareStream | A generic e-learning library | A trainer you book | |
|---|---|---|---|
| Try a real lesson and a real question before you buy | |||
| Learning outcomes and time to complete stated up front | |||
| Written lesson sections, each with its own illustration | |||
| Interactive exercises after the lesson that teaches them, in every module | |||
| Assessment in every module, with the key points to revisit | |||
| Taken in any of sixty plus languages | |||
| A wrong answer triggers a follow-up lesson, not just a re-sit | |||
| Practical sign-off by a manager where the subject needs it | |||
| Completion files itself into your training matrix and evidence pack | |||
| Bought one module at a time, with no annual contract |
Generic libraries are often cheaper per learner. They teach a national standard rather than being built, updated and evidenced around the way a CQC-registered service is actually inspected.
Care policies
Every module is written from a policy
If the policy behind it is out of date, the training inherits that. Sixty six policies written for your service, checked against current law and read by a person before they carry your name, from £39.
