Living and Working in a Client’s Home training for your team
Licence this one module for the staff who need it. No CareStream subscription, no minimum order, no annual contract. One licence covers one member of staff for the complete Living and Working in a Client’s Home module, in the language they think in.
- Teach, then assessA full lesson with a real care scenario, followed by an assessment that checks they can apply it.
- Over 60 languagesStaff read the lesson and answer in their first language. Your records stay in English.
- Wrong answers get followed upA short micro-lesson goes back to the staff member on the exact point they missed, then they retry.
- Evidence you can hand overA dated completion record and a certificate per person, ready for your CQC file.
Living and Working in a Client’s Home, start to finish.
This training covers how to live and work professionally in a client's own home as a live-in care worker. You will learn how to respect the client's home and routines, maintain professional boundaries while building a caring relationship, and protect your own wellbeing through proper rest and time off. This is the same module CareStream subscribers get, written for care settings rather than adapted from a generic course. It runs about 35 minutes and ends with a 20 question assessment.
- Understanding Your Role in Someone's Home
As a live-in care worker, you are both a guest in someone's private home and a professional delivering care.
- Respecting the Client's Home and Belongings
Live lightly and respectfully in the client's home.
- Maintaining Professional Boundaries
Build a warm and genuine caring relationship, but maintain clear professional boundaries.
- Your Legal Rights to Rest and Time Off
Live-in roles typically include a daily break of around two hours and proper time off between placements.
- Managing Lone Working and Isolation
Live-in care means you are often the only person there, managing emergencies alone and at risk of loneliness.
- Recognising and Raising Concerns
Handle difficulties honestly, whether a personality clash, the demands of conditions like dementia, or a placement that is not working.
What your team will be able to do.
- Describe how to respect a client's home, routines and belongings while living and working there
- Explain how to maintain professional boundaries in a live-in care relationship
- Identify your legal rights to rest breaks, time off and proper pay in a live-in role
- Recognise safeguarding concerns that can affect either the client or yourself
- Apply strategies to protect your own wellbeing and prevent burnout in live-in care
Living and Working in a Client’s Home in facts.
About 35 minutes, 6 lessons
20 questions, pass mark 80%
Every year
None, completed fully online
What staff come away with
The client's home is their private space, your temporary home, and your workplace all at once, so you must adapt to their routines and preferences while maintaining professional standards
Respect the client's belongings, ask before using or moving anything, and live lightly in their space
Maintain professional boundaries by handling money with clear records, declining gifts or involvement in wills, and staying out of family disputes
Take your daily breaks and time off properly as these are legal necessities that prevent burnout and protect the quality of care
Stay connected to your coordinator, friends and family to guard against isolation and loneliness in lone working
Raise concerns honestly and early, whether about the placement, your wellbeing, or safeguarding issues affecting the client or yourself
Three steps, and nothing to set up.
Checkout takes a minute. Your licences and a receipt arrive by email straight away.
Enter their names and emails, or paste a list. They get an invite to the hub on any device.
You see who has finished, their score, and their certificate as each one comes in.
Everything a licence includes.
Dated, named, and downloadable as a PDF for your training file.
Over 60 languages, chosen per staff member. Your reporting stays in English.
Buy one module for one person if that is all you need. Nothing recurring.
Licences do not expire the moment you buy. Staff have a year to complete.
Before you buy.
How long does Living and Working in a Client’s Home training take?
About 35 minutes, across 6 short lessons, followed by a 20 question assessment with a pass mark of 80%. Staff can stop and pick up where they left off.
What does the Living and Working in a Client’s Home module cover?
6 lessons: Understanding Your Role in Someone's Home, Respecting the Client's Home and Belongings, Maintaining Professional Boundaries, Your Legal Rights to Rest and Time Off, Managing Lone Working and Isolation and Recognising and Raising Concerns. Each one pairs the teaching with a care scenario and a quick check.
How often do staff need to refresh Living and Working in a Client’s Home?
CareStream sets this module so it renews every year. Staff and managers are reminded before a certificate lapses, so the refresher is booked before the gap appears.
Is Living and Working in a Client’s Home completed fully online?
Yes. It is knowledge based, so staff complete the lessons and the assessment online and receive their certificate at the end. There is no practical sign-off.
Do I need a CareStream subscription to buy this?
No. This page exists precisely so you do not. You buy the licences you need, your staff complete the module in the CareStream hub, and that is the end of it. There is no trial to start, no card kept on file, and no subscription that begins quietly afterwards.
If you later decide you want the full platform, anything your staff have already completed carries across into your account.
What does one licence actually cover?
One licence covers one named member of staff for this one module, including the lesson, the assessment, any follow-up questions triggered by a wrong answer, and their certificate. Licences are not shared between people, because the completion record has to belong to an individual to be worth anything at inspection.
How quickly can staff start?
Immediately. The licences are on your account as soon as the payment clears, and staff get their invite the moment you add them. There is no onboarding call and no setup period.
Can staff complete it in another language?
Yes. Each staff member has a first language on their profile, and the lesson, the questions and the feedback all arrive in it. They answer in that language too. What you see as a manager stays in English, so the record reads the same whoever completed it.
What if someone fails the assessment?
Nothing is lost. A wrong answer triggers a short follow-up lesson on that specific point, and they retry it. The record shows the improvement from the first attempt to the latest, which is stronger evidence than a single pass mark, because it shows the gap was found and closed.
Can I buy for more than one service?
Yes. Buy the total number of licences you need and allocate them across your services when you add staff. If you are licensing for a group and want an invoice rather than a card payment, get in touch and we will raise one.
Licence any of these the same way.
Same price, same terms, no subscription needed.
