End of Life / Palliative Care, start to finish.
Eight short lessons, each with a care scenario, an interactive activity and a quick check with an explanation. You start with a five question knowledge check so your learning gain can be measured, and finish with a 32 question assessment with a pass mark of 80%. This is the same training CareStream subscribers get, written for care settings rather than adapted from a generic course. It runs about 60 minutes and ends with a 32 question assessment.
- Person centred end of life care
Palliative care is care that improves the quality of life of people with a life limiting illness, and of those close to them, by relieving pain and other symptoms and supporting their emotional, social and spiritual needs.
- Communicating about dying
Many people want to talk about dying but find others change the subject.
- Advance care planning and the law
Advance care planning is a voluntary process of conversations about a person's wishes and preferences for future care, while they are able to say what they want.
- Recognising the last days of life
Recognising that someone may be entering the last days of life means their care can be focused on comfort, their wishes, and the people important to them.
- Symptoms and comfort
Common symptoms towards the end of life include pain, breathlessness, nausea and vomiting, constipation, anxiety, agitation or restlessness, and noisy breathing.
- Emotional, spiritual and cultural support
Approaching the end of life can bring many feelings: fear, sadness, anger, guilt, regret, relief or peace.
- Families, carers and working together
The people important to someone who is dying may be family, friends, partners or neighbours.
- Care after death and caring for yourself
When a person dies, care continues.
What your team will be able to do.
- Explain what palliative and end of life care mean and how to put the person's wishes at the centre of their care
- Communicate sensitively about dying, death and bereavement, using active listening and open questions
- Describe advance care planning, advance decisions, lasting power of attorney, DNACPR and ReSPECT, and your role
- Recognise the signs that a person may be entering the last days of life, and what to report
- Support comfort and symptom relief within your role, and know when and how to escalate
- Support families and carers, provide respectful care after death, and look after your own wellbeing
End of Life / Palliative Care in facts.
About 60 minutes, 8 lessons
32 questions, pass mark 80%
Every year
None, completed fully online
What staff come away with
Palliative care is about quality of life; end of life care usually covers the last year of life
Ask what matters to the person, and follow their advance care plan and preferred place of care
A DNACPR decision is only about CPR; all other care and treatment continue
Changes in breathing, skin, eating and drinking can mean the last days of life: report them
Pain and other symptoms that are not controlled must be escalated promptly, including at weekends
Families need information, time and compassion; carers may need their own support
Care after death is carried out with dignity and respect for the person's culture and faith
Three steps, and nothing to set up.
Checkout takes a minute. Your licences and a receipt arrive by email straight away.
Enter their names and emails, or paste a list. They get an invite to the hub on any device.
You see who has finished, their score, and their certificate as each one comes in.
Everything a licence includes.
Dated, named, and downloadable as a PDF for your training file.
Over 60 languages, chosen per staff member. Your reporting stays in English.
Buy training for one person if that is all you need. Nothing recurring.
Licences do not expire the moment you buy. Staff have a year to complete.
Before you buy.
How long does End of Life / Palliative Care training take?
About 60 minutes, across 8 short lessons, followed by a 32 question assessment with a pass mark of 80%. Staff can stop and pick up where they left off.
What does the End of Life / Palliative Care training cover?
8 lessons: Person centred end of life care, Communicating about dying, Advance care planning and the law, Recognising the last days of life, Symptoms and comfort, Emotional, spiritual and cultural support, Families, carers and working together and Care after death and caring for yourself. Each one pairs the teaching with a care scenario and a quick check.
How often do staff need to refresh End of Life / Palliative Care?
CareStream sets this training so it renews every year. Staff and managers are reminded before a certificate lapses, so the refresher is booked before the gap appears.
Is End of Life / Palliative Care completed fully online?
Yes. It is knowledge based, so staff complete the lessons and the assessment online and receive their certificate at the end. There is no practical sign-off.
Do I need a CareStream subscription to buy this?
No. This page exists precisely so you do not. You buy the licences you need, your staff complete the training in the CareStream hub, and that is the end of it. There is no trial to start, no card kept on file, and no subscription that begins quietly afterwards.
If you later decide you want the full platform, anything your staff have already completed carries across into your account.
What does one licence actually cover?
One licence covers one named member of staff for this training, including the lesson, the assessment, any follow-up questions triggered by a wrong answer, and their certificate. Licences are not shared between people, because the completion record has to belong to an individual to be worth anything at inspection.
How quickly can staff start?
Immediately. The licences are on your account as soon as the payment clears, and staff get their invite the moment you add them. There is no onboarding call and no setup period.
Can staff complete it in another language?
Yes. Each staff member has a first language on their profile, and the lesson, the questions and the feedback all arrive in it. They answer in that language too. What you see as a manager stays in English, so the record reads the same whoever completed it.
What if someone fails the assessment?
Nothing is lost. A wrong answer triggers a short follow-up lesson on that specific point, and they retry it. The record shows the improvement from the first attempt to the latest, which is stronger evidence than a single pass mark, because it shows the gap was found and closed.
Can I buy for more than one service?
Yes. Buy the total number of licences you need and allocate them across your services when you add staff. If you are licensing for a group and want an invoice rather than a card payment, get in touch and we will raise one.
Licence any of these the same way.
Same price, same terms, no subscription needed.





