Continence Care training for your team
Licence this one module for the staff who need it. No CareStream subscription, no minimum order, no annual contract. One licence covers one member of staff for the complete Continence Care module, in the language they think in.
- Teach, then assessA full lesson with a real care scenario, followed by an assessment that checks they can apply it.
- Over 60 languagesStaff read the lesson and answer in their first language. Your records stay in English.
- Wrong answers get followed upA short micro-lesson goes back to the staff member on the exact point they missed, then they retry.
- Evidence you can hand overA dated completion record and a certificate per person, ready for your CQC file.
Continence Care, start to finish.
This training covers how to support people with continence needs in a dignified, person centred way. You will learn how to maintain privacy and independence, manage continence products safely, and follow the care setting's procedures to promote wellbeing and prevent complications. This is the same module CareStream subscribers get, written for care settings rather than adapted from a generic course. It runs about 35 minutes and ends with a 20 question assessment.
- Dignity and Privacy in Continence Care
Every person has the right to dignity and privacy during continence care.
- Person Centred Continence Assessment
Each person's continence needs are different and can change over time.
- Supporting Independence and Choice
Always encourage and support people to do as much as they can for themselves.
- Using Continence Products Correctly
We use various continence products including pads, pants and bed protection.
- Skin Care and Infection Prevention
Good skin care is essential during continence care.
- Safe Waste Disposal and Infection Control
Used continence products must be disposed of safely to prevent infection and odours.
What your team will be able to do.
- Describe how to provide continence care that respects dignity and promotes independence
- Identify the correct procedures for assessing and managing continence needs in this care setting
- Explain how to use continence products safely and dispose of waste correctly
- Recognise signs of potential problems and when to escalate concerns
- Apply infection control and skin care principles during continence care
Continence Care in facts.
About 35 minutes, 6 lessons
20 questions, pass mark 80%
Every year
None, completed fully online
What staff come away with
Always protect dignity and privacy by closing doors and curtains and speaking respectfully during continence care
Follow each person's individual care plan and report any changes in continence patterns immediately
Respond promptly to requests for toilet help and never make someone wait unnecessarily
Check and change continence products every three to four hours and whenever soiled to protect skin
Wash hands before and after care, wear gloves and aprons, and dispose of waste in yellow clinical waste bags
Check skin every time and report any redness, soreness or problems immediately to prevent complications
Three steps, and nothing to set up.
Checkout takes a minute. Your licences and a receipt arrive by email straight away.
Enter their names and emails, or paste a list. They get an invite to the hub on any device.
You see who has finished, their score, and their certificate as each one comes in.
Everything a licence includes.
Dated, named, and downloadable as a PDF for your training file.
Over 60 languages, chosen per staff member. Your reporting stays in English.
Buy one module for one person if that is all you need. Nothing recurring.
Licences do not expire the moment you buy. Staff have a year to complete.
Before you buy.
How long does Continence Care training take?
About 35 minutes, across 6 short lessons, followed by a 20 question assessment with a pass mark of 80%. Staff can stop and pick up where they left off.
What does the Continence Care module cover?
6 lessons: Dignity and Privacy in Continence Care, Person Centred Continence Assessment, Supporting Independence and Choice, Using Continence Products Correctly, Skin Care and Infection Prevention and Safe Waste Disposal and Infection Control. Each one pairs the teaching with a care scenario and a quick check.
How often do staff need to refresh Continence Care?
CareStream sets this module so it renews every year. Staff and managers are reminded before a certificate lapses, so the refresher is booked before the gap appears.
Is Continence Care completed fully online?
Yes. It is knowledge based, so staff complete the lessons and the assessment online and receive their certificate at the end. There is no practical sign-off.
Do I need a CareStream subscription to buy this?
No. This page exists precisely so you do not. You buy the licences you need, your staff complete the module in the CareStream hub, and that is the end of it. There is no trial to start, no card kept on file, and no subscription that begins quietly afterwards.
If you later decide you want the full platform, anything your staff have already completed carries across into your account.
What does one licence actually cover?
One licence covers one named member of staff for this one module, including the lesson, the assessment, any follow-up questions triggered by a wrong answer, and their certificate. Licences are not shared between people, because the completion record has to belong to an individual to be worth anything at inspection.
How quickly can staff start?
Immediately. The licences are on your account as soon as the payment clears, and staff get their invite the moment you add them. There is no onboarding call and no setup period.
Can staff complete it in another language?
Yes. Each staff member has a first language on their profile, and the lesson, the questions and the feedback all arrive in it. They answer in that language too. What you see as a manager stays in English, so the record reads the same whoever completed it.
What if someone fails the assessment?
Nothing is lost. A wrong answer triggers a short follow-up lesson on that specific point, and they retry it. The record shows the improvement from the first attempt to the latest, which is stronger evidence than a single pass mark, because it shows the gap was found and closed.
Can I buy for more than one service?
Yes. Buy the total number of licences you need and allocate them across your services when you add staff. If you are licensing for a group and want an invoice rather than a card payment, get in touch and we will raise one.
Licence any of these the same way.
Same price, same terms, no subscription needed.
