Medical Emergencies in the Dental Practice training for your team
Licence this one module for the staff who need it. No CareStream subscription, no minimum order, no annual contract. One licence covers one member of staff for the complete Medical Emergencies in the Dental Practice module, in the language they think in.
- Teach, then assessA full lesson with a real care scenario, followed by an assessment that checks they can apply it.
- Over 60 languagesStaff read the lesson and answer in their first language. Your records stay in English.
- Wrong answers get followed upA short micro-lesson goes back to the staff member on the exact point they missed, then they retry.
- Evidence you can hand overA dated completion record and a certificate per person, ready for your CQC file.
Medical Emergencies in the Dental Practice, start to finish.
This annual refresher training ensures every member of our dental team can recognise, respond to and manage medical emergencies that may occur in our practice. You will learn how to prevent emergencies where possible, deliver basic life support, use our defibrillator and work as a coordinated team to protect life until the ambulance arrives. This is the same module CareStream subscribers get, written for care settings rather than adapted from a generic course. It runs about 35 minutes and ends with a 20 question assessment.
- Why Medical Emergency Preparedness Matters in Our Practice
Medical emergencies can happen to any patient at any time in our practice, from a simple faint in the waiting room to a cardiac arrest in the surgery.
- Our Emergency Drugs and Equipment
Our practice holds specific emergency drugs and equipment as required by the Resuscitation Council UK guidance for primary dental care.
- The ABCDE Approach and Basic Life Support
When a patient becomes unwell, we use a structured ABCDE approach: Airway, Breathing, Circulation, Disability and Exposure.
- Vasovagal Syncope: The Most Common Emergency
Vasovagal syncope, or fainting, is the most common medical emergency in dental practice.
- Anaphylaxis, Hypoglycaemia and Asthma
Anaphylaxis is a severe allergic reaction that can be caused by latex, medications or other allergens.
- Team Roles, Drills and Documentation
In a medical emergency, clear team roles save time and reduce panic.
What your team will be able to do.
- Identify the most common medical emergencies that occur in dental practice and recognise their signs and symptoms
- Demonstrate the correct ABCDE approach to assessing an unwell patient and the basic life support sequence
- Explain the location, contents and use of our emergency drugs and equipment including the automated external defibrillator
- Describe your specific role in our practice emergency response and how the team works together during an incident
- Apply the correct immediate management for key emergencies including fainting, anaphylaxis, hypoglycaemia, choking and cardiac arrest
Medical Emergencies in the Dental Practice in facts.
About 35 minutes, 6 lessons
20 questions, pass mark 80%
Every year
Yes, observed by the employer, checklist provided
What staff come away with
Medical emergencies can happen to any patient at any time in our practice. Quick recognition and a coordinated team response save lives.
Know where our emergency drugs, oxygen and defibrillator are kept and ensure they are checked regularly and kept in date.
Use the ABCDE approach to assess an unwell patient. If someone is unresponsive and not breathing normally, start chest compressions immediately and use the defibrillator.
Fainting is the most common emergency. Lay the patient flat and raise their legs. Never sit them upright or take them outside.
Know the signs and immediate treatment for anaphylaxis (adrenaline), hypoglycaemia (sugar) and acute asthma (inhaler, sit upright).
Understand your specific role in our emergency response, practice it in drills and always dial 999 early in a serious emergency.
Three steps, and nothing to set up.
Checkout takes a minute. Your licences and a receipt arrive by email straight away.
Enter their names and emails, or paste a list. They get an invite to the hub on any device.
You see who has finished, their score, and their certificate as each one comes in.
Everything a licence includes.
Dated, named, and downloadable as a PDF for your training file.
Over 60 languages, chosen per staff member. Your reporting stays in English.
Buy one module for one person if that is all you need. Nothing recurring.
Licences do not expire the moment you buy. Staff have a year to complete.
Before you buy.
How long does Medical Emergencies in the Dental Practice training take?
About 35 minutes, across 6 short lessons, followed by a 20 question assessment with a pass mark of 80%. Staff can stop and pick up where they left off.
What does the Medical Emergencies in the Dental Practice module cover?
6 lessons: Why Medical Emergency Preparedness Matters in Our Practice, Our Emergency Drugs and Equipment, The ABCDE Approach and Basic Life Support, Vasovagal Syncope: The Most Common Emergency, Anaphylaxis, Hypoglycaemia and Asthma and Team Roles, Drills and Documentation. Each one pairs the teaching with a care scenario and a quick check.
How often do staff need to refresh Medical Emergencies in the Dental Practice?
CareStream sets this module so it renews every year. Staff and managers are reminded before a certificate lapses, so the refresher is booked before the gap appears.
Does Medical Emergencies in the Dental Practice need a practical assessment?
Yes. The online module is the knowledge part. Staff also need an observed assessment in the workplace, carried out by their employer, and CareStream provides the observation checklist to record it.
Do I need a CareStream subscription to buy this?
No. This page exists precisely so you do not. You buy the licences you need, your staff complete the module in the CareStream hub, and that is the end of it. There is no trial to start, no card kept on file, and no subscription that begins quietly afterwards.
If you later decide you want the full platform, anything your staff have already completed carries across into your account.
What does one licence actually cover?
One licence covers one named member of staff for this one module, including the lesson, the assessment, any follow-up questions triggered by a wrong answer, and their certificate. Licences are not shared between people, because the completion record has to belong to an individual to be worth anything at inspection.
How quickly can staff start?
Immediately. The licences are on your account as soon as the payment clears, and staff get their invite the moment you add them. There is no onboarding call and no setup period.
Can staff complete it in another language?
Yes. Each staff member has a first language on their profile, and the lesson, the questions and the feedback all arrive in it. They answer in that language too. What you see as a manager stays in English, so the record reads the same whoever completed it.
What if someone fails the assessment?
Nothing is lost. A wrong answer triggers a short follow-up lesson on that specific point, and they retry it. The record shows the improvement from the first attempt to the latest, which is stronger evidence than a single pass mark, because it shows the gap was found and closed.
Can I buy for more than one service?
Yes. Buy the total number of licences you need and allocate them across your services when you add staff. If you are licensing for a group and want an invoice rather than a card payment, get in touch and we will raise one.
Licence any of these the same way.
Same price, same terms, no subscription needed.
