Repeat Prescribing and Medicines Safety training that gets your team CQC-ready
- CQC-aligned, mapped to the Care Certificate framework
- Completed in the hub in over 60 languages
- A certificate for every staff member, for your CQC evidence
- A wrong answer triggers a follow-up lesson, so gaps are closed
No subscription needed. Bulk discounts from 10+ licences.
From £25.99 per staff member, one-off. No subscription needed.
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Specialists in the technology behind it all
The same technology behind the world's best products powers CareStream, so your team's repeat prescribing and medicines safety training stays accurate, always up to date with the latest guidance, and is delivered in over 60 languages.
The Repeat Prescribing Journey and Your Role
Every repeat prescription request follows a journey through our practice. It arrives by online account, pharmacy, paper slip or phone.
A prescription clerk or receptionist processes it, checking it is due and the details look right. A clinical pharmacist or prescriber then checks it clinically.
Finally a GP or prescriber authorises and signs it electronically before it goes to the pharmacy. Each person in this chain has a safety role.
The prescription clerk often spots the first problems. The clinical check catches clinical risks.
The authorising prescriber makes the final decision. This is genuine team work and every step matters.
A patient requests their repeat prescription 3 weeks early and asks for double the usual quantity. What is the most appropriate action?
In the hub, a wrong answer sends the staff member a short follow-up lesson and a fresh question on the same point. They close the gap before they can finish the module, and every attempt is recorded for your CQC evidence.
That is how the training works. Give your whole team the full Repeat Prescribing and Medicines Safety module.
Avg. Duration
About 35 minutes
Certificate
For every staff member
Available Languages (60+)
Course Published by
A clear, practical grounding in repeat prescribing and medicines safety.
This training ensures our whole practice team operates safe repeat prescribing systems and supports medicines safety. You will learn the repeat prescribing process from request to issue, your role in keeping patients safe, and how we prevent medication errors. This is essential because repeat prescriptions make up most of our prescribing work and medication is a leading cause of avoidable harm.
By the end, your staff will be able to:
- Describe the repeat prescribing process and the safety checks required at each stage
- Identify high risk medicines that require particular monitoring and the checks needed before authorising repeats
- Explain when a medication review or structured medication review is needed and why this matters for patient safety
- Recognise common prescribing errors including interactions, allergies, incorrect doses and monitoring failures
- Apply the correct procedures when processing repeat requests, querying concerns and acting on safety alerts
A closer look at the repeat prescribing and medicines safety module.
The module is built in short, practical sections. Each one teaches a part of the topic, then applies it to a real care scenario and checks understanding before moving on.
The Repeat Prescribing Journey and Your Role
Every repeat prescription request follows a journey through our practice. It arrives by online account, pharmacy, paper slip or phone. A prescription clerk or receptionist processes it, checking it is due and the details look right. A clinical pharmacist or prescriber then checks it clinically. Finally a GP or prescriber authorises and signs it electronically before it goes to the pharmacy. Each person in this chain has a safety role. The prescription clerk often spots the first problems. The clinical check catches clinical risks. The authorising prescriber makes the final decision. This is genuine team work and every step matters.
Safety Checks at Each Stage
At every stage of the repeat prescribing process there are specific safety checks. When processing, check the request is due, not too early or too late, and the item, dose and quantity match what is prescribed. Check if a medication review is overdue. Check if blood test monitoring has lapsed. Look for interactions, allergies, duplications or dosing concerns. Check if the patient is over ordering or under ordering. These checks catch errors before they reach the patient. If anything looks wrong, flag it. Never process a request that raises doubt. Querying a concern is part of safe practice.
Medication Reviews and Structured Medication Reviews
Regular medication review is central to safe repeat prescribing. A medication review checks the patient still needs each medicine, it is working, it is not causing problems, and monitoring is up to date. A structured medication review is more thorough and focuses on patients who are older, frail or on many medicines. It includes a full review of all medicines, deprescribing unnecessary ones, and tackling polypharmacy. Our system flags when reviews are due. Do not simply reauthorise repeats when a review is overdue. Patients need their medicines genuinely reviewed, not just renewed. This prevents harm from medicines that are no longer needed or are causing problems.
High Risk Medicines and Monitoring
Some medicines are high risk and demand particular care. These include anticoagulants like warfarin, methotrexate, lithium, disease modifying drugs, insulin, opioids and medicines affecting kidney function. They require specific blood tests and monitoring. Never reauthorise these without checking monitoring is current. Use recalls and the clinical system to hold the line. For example, methotrexate needs regular blood tests for liver and bone marrow. Lithium needs lithium levels checked. ACE inhibitors and other kidney affecting drugs need kidney function tests. Missing monitoring with these medicines can cause serious harm including bleeding, toxicity, organ damage or death.
Recognising and Preventing Prescribing Errors
Common prescribing errors include allergies, interactions, incorrect doses, duplication and wrong quantities. Check allergies are recorded and respected. Check for interactions between medicines. Check doses are correct for the patient, especially in older people or those with kidney problems. Check there is no duplication, such as two medicines from the same class. Check quantities are appropriate and not excessive. Use the clinical system tools that flag these risks. If you spot an error or near miss, report it through significant event analysis so we learn and improve. Honest reporting makes us safer.
Safety Alerts, Searches and Controlled Drugs
When a Drug Safety Update or National Patient Safety Alert arrives, we must act. Run searches to identify affected patients and take action. Use prescribing safety searches and indicators to find people at risk, such as those with monitoring overdue or on risky combinations. Controlled drugs like opioids, benzodiazepines and gabapentinoids need particularly careful handling. Check for dependence, escalating doses and overuse. After a hospital discharge, reconcile medicines carefully because changes can be missed. Use electronic repeat dispensing safely, ensuring batches are managed with the pharmacy. All of this is part of our shared responsibility for medicines safety across the whole team.
The things your team must remember.
- Repeat prescribing is a team effort with safety checks at every stage from processing to authorisation
- High risk medicines like warfarin, methotrexate and lithium require specific monitoring that must be current before repeats are issued
- Medication reviews and structured medication reviews prevent harm by checking medicines are still needed and stopping unnecessary ones
- Common errors include allergies, interactions, incorrect doses, duplication and monitoring failures; flag concerns rather than processing requests that look wrong
- Act immediately on Drug Safety Updates and National Patient Safety Alerts by searching for affected patients and taking action
- Medicines safety is a shared responsibility across the whole practice team, supported by honest reporting and learning from errors
Not a slideshow once a year. Training that sticks.
CareStream delivers repeat prescribing and medicines safety training in the hub your team already uses, grounded in best practice and your own policies, so it fits your care setting and not a generic template.
Short teaching sections and a real care scenario, then an assessment that checks understanding.
Staff complete it in over 60 languages, while your records stay in English.
A wrong answer triggers a short follow-up lesson and a fresh question, so the gap is closed.
Automatic reminders at 90, 30 and 7 days, with a live compliance dashboard.
From your dashboard to your team, in the CareStream hub.
Training is delivered in the hub each staff member logs into. You allocate the modules, they complete them in their own language, and you get the completion records and certificates for your CQC evidence, with any gaps closed by automatic follow up training.
Assign Repeat Prescribing and Medicines Safety to each staff member in seconds. No course builder and no setup for each person.
Staff work through the module on any device, in over 60 languages, teaching then checking understanding. A wrong answer sends a short follow up lesson.
See live completion status and a certificate for every person, ready as evidence for CQC.
Any step, in their language, in one tap.
Care teams are diverse and training should not leave anyone behind. On any lesson or question, a staff member taps the language button and the whole step flips into the language they think in. They understand it properly, and your records stay in English.
- One tap flips any lesson or question into their language, instantly.
- Over 60 languages, with no setup and no separate versions to manage.
- Completions and certificates stay in English for your CQC evidence.
Try the language buttons in the preview above.
Built for real learning, not box ticking
Every CareStream course goes further than a lesson and a quiz. These features come as standard on every course, giving your staff a richer way to learn and giving you the evidence to prove it.
Every course is built on recognised UK guidance and cites its sources, from NICE and Skills for Care to the NHS and the legislation itself.
A plain English glossary of the technical terms in each course. A simple way to support every learner, including staff with English as a second language.
A quick knowledge check before the lesson is compared with the final assessment, so every certificate comes with evidence of how much the course actually taught.
After passing, staff record what they will do differently in their day to day work. Their reflection is saved to their training record and shown with their certificate.
A printable one page takeaway of the outcomes, key points and key terms. Perfect for staff files, supervision conversations and the staff room wall.
A printable checklist for managers to confirm skills in practice, with a sign off section. It completes the picture beyond the knowledge assessment.
Wrong answers become lessons, not failures
Most e learning marks an answer wrong and moves on. CareStream does not. Every wrong answer triggers an automatic follow up loop that teaches the point again and rechecks it, so no knowledge gap is left behind.
A wrong answer immediately opens a short lesson explaining the point, so the gap is closed there and then.
A fresh question on the same point checks the lesson has landed. The loop repeats until it has.
Staff move on to the next module and their certificate once they genuinely know the answer, not just after one lucky guess.
Why choose CareStream?
Training built for the care sector, delivered the way busy teams actually learn.
- 90+ care-specific training courses
- Bitesize, engaging lessons your staff actually finish
- Mapped to the Care Certificate & CQC standards
- Available in 60+ languages
- Instant certificate on completion
- Flexible learning, anytime, on any device
- Content kept up to date with UK care regulations
- Time to complete: ~35 min
Frequently asked questions.
Is Repeat Prescribing and Medicines Safety training mandatory in care settings?
How often should staff complete Repeat Prescribing and Medicines Safety training?
Can CareStream deliver Repeat Prescribing and Medicines Safety training in other languages?
Does the training include an assessment?
More training your team may need
More mandatory and role-specific training CareStream delivers to your team, in the hub, in any language. Add any of these to your basket.
Annual CertificateCultural Diversity in Care
This training helps you understand and respect the diverse cultural, religious and personal backgrounds of the people we support. You will learn how to provide person-centred care that honours each individual's identity, beliefs and preferences. This is essential to meeting CQC fundamental standards and ensuring everyone feels valued and respected in our service.
Bulk discounts from 10+ licences
Annual CertificateDementia Awareness
This training helps you understand dementia and how to provide person centred care to residents living with dementia at our home. You will learn to recognise signs of dementia, support residents with dignity and respect, and follow our policies to meet their individual needs.
Bulk discounts from 10+ licences
Annual CertificateMental Health Awareness
This module helps you recognise signs of mental health difficulties in residents and respond with compassion and respect. You will learn how mental health affects wellbeing, how to support residents experiencing distress, and when to seek additional help. Understanding mental health is essential to providing person centred care that maintains dignity.
Bulk discounts from 10+ licences
Annual CertificateTest Results Handling and Failsafe
This training ensures every member of our practice team handles test results safely and operates reliable failsafe systems. We will cover the complete journey a test result takes from ordering to patient communication, the failsafe mechanisms that prevent results falling through the cracks, and your specific role in keeping patients safe. This is one of the most important patient safety areas in general practice because a failure at any step can cause serious harm.
Bulk discounts from 10+ licences
Annual CertificateTelephone Triage and Care Navigation
This training explains how our practice assesses patient requests by telephone and directs them to the right service or professional. You will learn the difference between care navigation (signposting patients to appropriate services) and clinical triage (assessing urgency and need), how to work safely within your role boundaries, and how to ensure fair access for all patients including those who struggle with telephone or digital systems.
Bulk discounts from 10+ licences
Annual CertificateDementia Care
This annual refresher covers essential dementia care principles for staff working in our nursing home. You will learn how to support people living with dementia through person centred approaches, meaningful activities, and safe, dignified care that respects individual preferences and maintains wellbeing.
Bulk discounts from 10+ licences
Give your team repeat prescribing and medicines safety training that actually sticks.
Add it to your basket, allocate it in seconds, and let the evidence build itself.
Compared
Three ways to train a care team.
These modules are written and kept current by us, so your managers do not have to write or maintain them. We have compared what each approach does rather than naming providers, because products change and this should still be true next year.
| CareStream | A generic e-learning library | A trainer you book | |
|---|---|---|---|
| Try a real lesson and a real question before you buy | |||
| Learning outcomes and time to complete stated up front | |||
| Written lesson sections, each with its own illustration | |||
| Interactive exercises after the lesson that teaches them, in every module | |||
| Assessment in every module, with the key points to revisit | |||
| Taken in any of sixty plus languages | |||
| A wrong answer triggers a follow-up lesson, not just a re-sit | |||
| Practical sign-off by a manager where the subject needs it | |||
| Completion files itself into your training matrix and evidence pack | |||
| Bought one module at a time, with no annual contract |
Generic libraries are often cheaper per learner. They teach a national standard rather than being built, updated and evidenced around the way a CQC-registered service is actually inspected.
Care policies
Every module is written from a policy
If the policy behind it is out of date, the training inherits that. Sixty six policies written for your service, checked against current law and read by a person before they carry your name, from £39.
