Diabetes Awareness training that gets your team CQC-ready
- CQC-aligned, mapped to the Care Certificate framework
- Completed in the hub in over 60 languages
- A certificate for every staff member, for your CQC evidence
- A wrong answer triggers a follow-up lesson, so gaps are closed
From £25.99 per staff member, one-off. No subscription needed.
Specialists in the technology behind it all
The same AI and technology behind the world's best products powers CareStream, so your team's diabetes awareness training stays accurate, always up to date with the latest guidance, and is delivered in over 60 languages.
Understanding Diabetes and Its Types
Diabetes is a long term condition where there is too much glucose (sugar) in the blood because the body cannot produce enough insulin or use it properly. There are two main types. Type 1 diabetes is usually treated with insulin injections and diet changes. Type 2 diabetes is treated with lifestyle changes like healthier diet, weight loss and increased physical activity, plus medication or insulin if needed to restore normal blood glucose levels.
What is the key principle of the Diabetes National Service Framework that care services should follow?
The correct answer is “Empowering people with diabetes to look after themselves as far as safely possible”. In the full module, a wrong answer triggers a short follow-up lesson and a fresh question, so the gap is always closed before completion.
That is how the training works. Give your whole team the full Diabetes Awareness module.
What This Training Covers
A clear, practical grounding in diabetes awareness.
This annual refresher training covers the essential knowledge and skills you need to support residents with diabetes. You will learn about the types of diabetes, how residents are assessed and their care planned, how to recognise and respond to complications like hypoglycaemia, and how residents are empowered to manage their own condition wherever safely possible. This training reflects good practice for diabetes care in care settings and should be applied alongside your organisation's policies and procedures, helping ensure high quality, person centred care.
Learning Outcomes
By the end, your staff will be able to:
What Your Team Will Learn
A closer look at the diabetes awareness module.
The module is built in short, practical sections. Each one teaches a part of the topic, then applies it to a real care scenario and checks understanding before moving on.
Understanding Diabetes and Its Types
Diabetes is a long term condition where there is too much glucose (sugar) in the blood because the body cannot produce enough insulin or use it properly. There are two main types. Type 1 diabetes is usually treated with insulin injections and diet changes. Type 2 diabetes is treated with lifestyle changes like healthier diet, weight loss and increased physical activity, plus medication or insulin if needed to restore normal blood glucose levels.
Assessment and Person Centred Care
Diabetes care should follow person centred care principles. Each resident with diabetes should be assessed to determine how much they can safely self care and what support they need. This assessment happens on admission or when diabetes develops during residency, working with the GP and any specialist services. The key principle of the Diabetes National Service Framework is empowering people with diabetes to look after themselves as far as safely possible. This enables residents to live with dignity, self determination and independence.
Levels of Support and Care Patterns
Assessment identifies different patterns of care based on what each resident needs. Some residents may safely maintain full control of their diabetes from admission. Others may take partial control over some aspects and need support and monitoring by care staff. Some may need temporary support but will resume control as soon as possible. Finally, some residents are unable to take full control, and support and care is arranged for them, provided by the care setting or specialist diabetes services. The assessment results go into the care plan.
Individual Care Plans and Key Components
Every person with diabetes should have an individual care plan agreed between the person (or relative), GP and care staff. The plan includes a designated key worker from the care team, a designated doctor (usually the GP), a specific dietary plan designed by a community dietician, a full medication list with dosage and frequency, arrangements for annual review, and measures to minimise complications. The plan also sets metabolic targets and agrees the level of blood glucose monitoring required. Residents are encouraged to play an active role in developing their own care plan.
Blood Glucose Monitoring and When Unwell
Most residents with diabetes take blood glucose levels at varying frequencies. They have their own testing machine and test strips prescribed by their GP. Care staff support them in conducting tests at the frequency stated in their care plan and encourage them to maintain records. These results are monitored during reviews. Monitoring is especially important when a resident is unwell because diabetes can affect the illness and the illness can impact diabetes. Blood glucose can rise quickly during illness, particularly in older people who are dehydrated. Extra monitoring and medication adjustment may be needed.
Recognising and Managing Hypoglycaemia
Hypoglycaemia means low blood glucose and is a serious short term complication of diabetes. Signs can include feeling shaky, sweaty, confused, dizzy, hungry, or having a fast heartbeat. Every care plan must include details of exactly how to manage hypoglycaemia for that individual resident. Quick action is needed. Generally this involves giving fast acting sugar like glucose tablets or a sugary drink, then following with longer acting carbohydrate like a sandwich. Never leave someone alone during a hypoglycaemic episode. If they become unconscious, call 999 immediately.
Recognising and Responding to Hyperglycaemia
Hyperglycaemia means blood glucose has risen too high, and it usually creeps up over hours or days rather than minutes. Watch for a resident who is unusually thirsty, asking for drinks more often, passing urine frequently, or becoming drowsy, flushed and dry-mouthed. Infections, missed medication and sugary foods are common triggers. High glucose left unchecked can lead to diabetic ketoacidosis (DKA) or a hyperosmolar state (HHS), both medical emergencies. Red flags are vomiting, deep or rapid breathing, breath that smells fruity like pear drops, confusion or becoming hard to rouse. Report raised readings or new symptoms to the nurse the same shift, and call 999 immediately if any red flag appears.
Foot Care, Skin Care and Preventing Complications
Diabetes can damage nerves and blood supply, so a resident may not feel a blister, and small wounds can heal slowly and become serious. Check feet every day during personal care: look between the toes and at heels and soles for redness, cracks, blisters, swelling or colour changes, and report anything new to the nurse the same day, however small. Make sure shoes and slippers fit well without rubbing, and never cut a diabetic resident's toenails yourself. Keep skin clean, dry and moisturised, and follow pressure care plans closely, as pressure and diabetic skin damage go hand in hand. Prompt and support residents to attend annual eye screening, foot checks, kidney blood tests and diabetes reviews.
Key Points Covered
The things your team must remember.
- Type 1 diabetes usually needs insulin injections while Type 2 is often managed with lifestyle changes and medication first
- Each resident should be assessed to determine how much they can safely self care and supported to maintain control wherever possible
- Every diabetes care plan must include details of how to manage hypoglycaemia and what to do when the resident is unwell
- Blood glucose monitoring is especially important when a resident is unwell as illness can cause rapid changes
- Hypoglycaemia needs quick action: give fast acting sugar then longer acting carbohydrate, stay with the person, and call 999 if they become unconscious
- Each resident has an individual care plan agreed with them, their GP and care staff, including a designated key worker
Who and how often
Diabetes Awareness is refreshed every year, for the staff in your care setting whose roles require it.
CQC and standards
Supports your evidence against Safe, Effective, Reg 12 — Safe care and treatment and more.
How CareStream Delivers It
Not a slideshow once a year. Training that sticks.
CareStream delivers diabetes awareness training in the hub your team already uses, grounded in best practice and your own policies, so it fits your care setting and not a generic template.
Teach, then assess
Short teaching sections and a real care scenario, then an assessment that checks understanding.
In any language
Staff complete it in over 60 languages, while your records stay in English.
Learn and retry
A wrong answer triggers a short follow-up lesson and a fresh question, so the gap is closed.
Renewals handled
Automatic reminders at 90, 30 and 7 days, with a live compliance dashboard.
How your team gets trained
From your dashboard to your team, in the CareStream hub.
Training is delivered in the hub each staff member logs into. You allocate the modules, they complete them in their own language, and you get the completion records and certificates for your CQC evidence, with any gaps closed by automatic follow up training.
- 01
Buy and allocate
Assign Diabetes Awareness to each staff member in seconds. No course builder and no setup for each person.
- 02
They complete it in the hub
Staff work through the module on any device, in over 60 languages, teaching then checking understanding. A wrong answer sends a short follow up lesson.
- 03
You track it
See live completion status and a certificate for every person, ready as evidence for CQC.
Safeguarding Adults
Diabetes Awareness
Moving & Handling of People
Infection Prevention & Control
In every language
Any step, in their language, in one tap.
Care teams are diverse and training should not leave anyone behind. On any lesson or question, a staff member taps the language button and the whole step flips into the language they think in. They understand it properly, and your records stay in English.
- One tap flips any lesson or question into their language, instantly.
- Over 60 languages, with no setup and no separate versions to manage.
- Completions and certificates stay in English for your CQC evidence.
Try the language button in the preview, or see every language
Diabetes Awareness
Learning: what to read first
About 35 minThis annual refresher training covers the essential knowledge and skills you need to support residents with diabetes. You will learn about the types of diabetes, how residents are assessed and their care planned, how to recognise and respond to complications like hypoglycaemia, and how residents are empowered to manage their own condition wherever safely possible. This training reflects good practice for diabetes care in care settings and should be applied alongside your organisation's policies and procedures, helping ensure high quality, person centred care.
Built for real learning, not box ticking
Every CareStream course goes further than a lesson and a quiz. These features come as standard on every course, giving your staff a richer way to learn and giving you the evidence to prove it.
References and further reading
Every course is built on recognised UK guidance and cites its sources, from NICE and Skills for Care to the NHS and the legislation itself.
Key terms explained
A plain English glossary of the technical terms in each course. A simple way to support every learner, including staff with English as a second language.
Measured learning gain
A quick knowledge check before the lesson is compared with the final assessment, so every certificate comes with evidence of how much the course actually taught.
Reflective practice
After passing, staff record what they will do differently in their day to day work. Their reflection is saved to their training record and shown with their certificate.
A course summary to keep
A printable one page takeaway of the outcomes, key points and key terms. Perfect for staff files, supervision conversations and the staff room wall.
Observed competency checklist
A printable checklist for managers to confirm skills in practice, with a sign off section. It completes the picture beyond the knowledge assessment.
Wrong answers become lessons, not failures
Most e learning marks an answer wrong and moves on. CareStream does not. Every wrong answer triggers an automatic follow up loop that teaches the point again and rechecks it, so no knowledge gap is left behind.
Instant lesson and feedback
A wrong answer immediately opens a short lesson explaining the point, so the gap is closed there and then.
Targeted follow up question
A fresh question on the same point checks the lesson has landed. The loop repeats until it has.
Progress only when understood
Staff move on to the next module and their certificate once they genuinely know the answer, not just after one lucky guess.
Why choose CareStream?
Training built for the care sector, delivered the way busy teams actually learn.
Time to complete: ~48 min
FAQs
Frequently asked questions.
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Give your team diabetes awareness training that actually sticks.
See how CareStream delivers your mandatory training in the hub, in any language.