Catheter Care training that gets your team CQC-ready
- CQC-aligned, mapped to the Care Certificate framework
- Completed in the hub in over 60 languages
- A certificate for every staff member, for your CQC evidence
- A wrong answer triggers a follow-up lesson, so gaps are closed
No subscription needed. Bulk discounts from 10+ licences.
From £25.99 per staff member, one-off. No subscription needed.
Trusted by UK care providers
Specialists in the technology behind it all
The same technology behind the world's best products powers CareStream, so your team's catheter care training stays accurate, always up to date with the latest guidance, and is delivered in over 60 languages.
Understanding Catheters and Why People Have Them
A urinary catheter is a flexible tube inserted into the bladder to drain urine. Some residents have catheters because they cannot empty their bladder naturally due to medical conditions, surgery, or severe mobility problems.
The two main types you will see are indwelling catheters (which stay in place, held by a small balloon) and suprapubic catheters (which enter through the abdomen). Understanding why each resident has their catheter helps you provide better person-centred care.
What is the most important action to prevent catheter-associated infections?
In the hub, a wrong answer sends the staff member a short follow-up lesson and a fresh question on the same point. They close the gap before they can finish the module, and every attempt is recorded for your CQC evidence.
That is how the training works. Give your whole team the full Catheter Care module.
Avg. Duration
About 35 minutes
Certificate
For every staff member
Available Languages (60+)
Course Published by
A clear, practical grounding in catheter care.
This module covers the essential knowledge you need to safely support residents who have urinary catheters. You will learn about the types of catheters used in the care setting, how to maintain hygiene and dignity, how to recognise problems early, and when to escalate concerns. This is the knowledge component only; practical catheter care requires additional hands-on competency assessment.
By the end, your staff will be able to:
- Identify the different types of catheters used in the care setting and explain their basic function
- Describe the correct hygiene practices for supporting residents with catheters according to our infection control procedures
- Recognise early warning signs of catheter-related complications and explain when to escalate concerns
- Apply dignity and privacy principles when providing personal care to residents with catheters
- Explain how to maintain accurate fluid balance records and catheter documentation
A closer look at the catheter care module.
The module is built in short, practical sections. Each one teaches a part of the topic, then applies it to a real care scenario and checks understanding before moving on.
Understanding Catheters and Why People Have Them
A urinary catheter is a flexible tube inserted into the bladder to drain urine. Some residents have catheters because they cannot empty their bladder naturally due to medical conditions, surgery, or severe mobility problems. The two main types you will see are indwelling catheters (which stay in place, held by a small balloon) and suprapubic catheters (which enter through the abdomen). Understanding why each resident has their catheter helps you provide better person-centred care.
Infection Prevention and Hand Hygiene
Catheter-associated urinary tract infections are one of the most common infections in care settings. Strict hand hygiene is your most important tool to prevent infection. Always wash your hands or use alcohol gel before and after any contact with a catheter or drainage bag. Wear disposable gloves and aprons for any personal care involving the catheter. Never touch the connection points between the catheter and bag, and never disconnect the system unless you are trained and authorised to do so.
Maintaining Dignity and Privacy
Having a catheter can make residents feel vulnerable and embarrassed. Always maintain their dignity by keeping the catheter and bag discreetly covered under clothing or bedding when possible. Close doors and curtains during personal care. Explain what you are doing and why, and gain consent before providing any care. Never discuss a resident's catheter in front of others or in public areas. The catheter bag should be positioned to be discreet but still allow proper drainage.
Daily Catheter Hygiene and Personal Care
Good daily hygiene reduces infection risk and keeps residents comfortable. Support residents to wash the area where the catheter enters the body once or twice daily using mild soap and water, washing away from the catheter site. Pat dry gently. Do not use antiseptic creams or powders unless prescribed. Check the catheter is secured properly to prevent pulling or tugging. Male residents usually have the catheter taped to the abdomen or thigh; female residents to the thigh. Always check the resident's care plan for their specific needs and preferences.
Monitoring Urine Output and Fluid Balance
Monitoring what goes into a catheter bag helps identify health problems early. Check the colour, amount, and smell of urine regularly. Normal urine is pale yellow to amber and clear. Dark urine may mean the resident needs more fluids. Cloudy, bloody, or very smelly urine may indicate infection. Record fluid intake and catheter output accurately on the resident's charts as directed in their care plan. Empty catheter bags before they become more than half to two thirds full, following your training. Always wear gloves and aprons and wash hands thoroughly.
Recognising Problems and When to Escalate
You play a vital role in spotting catheter problems early. Report immediately if you notice: no urine draining for several hours, bypassing (urine leaking around the catheter), blood in the urine, the resident has pain or discomfort, signs of infection (fever, confusion, smelly or cloudy urine), the catheter has fallen out or is pulled, or the bag or tubing is damaged. Never ignore these signs. Always escalate to a nurse or manager straight away. Quick action prevents serious complications and keeps residents safe.
The things your team must remember.
- Always perform hand hygiene before and after any contact with catheters or drainage bags, and wear gloves and aprons for personal care
- Never disconnect or reconnect catheters unless you are specifically trained and assessed as competent to do so
- Maintain resident dignity by keeping catheters discreet, ensuring privacy during care, and never discussing their catheter in front of others
- Monitor urine colour, amount, and smell regularly and report any changes such as dark, cloudy, bloody, or smelly urine immediately
- Report problems immediately including no urine output, bypassing, pain, fever, confusion, or catheter damage to a nurse or manager
- Position drainage bags below bladder level but off the floor, and empty before they are more than half to two thirds full
Not a slideshow once a year. Training that sticks.
CareStream delivers catheter care training in the hub your team already uses, grounded in best practice and your own policies, so it fits your care setting and not a generic template.
Short teaching sections and a real care scenario, then an assessment that checks understanding.
Staff complete it in over 60 languages, while your records stay in English.
A wrong answer triggers a short follow-up lesson and a fresh question, so the gap is closed.
Automatic reminders at 90, 30 and 7 days, with a live compliance dashboard.
From your dashboard to your team, in the CareStream hub.
Training is delivered in the hub each staff member logs into. You allocate the modules, they complete them in their own language, and you get the completion records and certificates for your CQC evidence, with any gaps closed by automatic follow up training.
Assign Catheter Care to each staff member in seconds. No course builder and no setup for each person.
Staff work through the module on any device, in over 60 languages, teaching then checking understanding. A wrong answer sends a short follow up lesson.
See live completion status and a certificate for every person, ready as evidence for CQC.
Any step, in their language, in one tap.
Care teams are diverse and training should not leave anyone behind. On any lesson or question, a staff member taps the language button and the whole step flips into the language they think in. They understand it properly, and your records stay in English.
- One tap flips any lesson or question into their language, instantly.
- Over 60 languages, with no setup and no separate versions to manage.
- Completions and certificates stay in English for your CQC evidence.
Try the language buttons in the preview above.
Built for real learning, not box ticking
Every CareStream course goes further than a lesson and a quiz. These features come as standard on every course, giving your staff a richer way to learn and giving you the evidence to prove it.
Every course is built on recognised UK guidance and cites its sources, from NICE and Skills for Care to the NHS and the legislation itself.
A plain English glossary of the technical terms in each course. A simple way to support every learner, including staff with English as a second language.
A quick knowledge check before the lesson is compared with the final assessment, so every certificate comes with evidence of how much the course actually taught.
After passing, staff record what they will do differently in their day to day work. Their reflection is saved to their training record and shown with their certificate.
A printable one page takeaway of the outcomes, key points and key terms. Perfect for staff files, supervision conversations and the staff room wall.
A printable checklist for managers to confirm skills in practice, with a sign off section. It completes the picture beyond the knowledge assessment.
Wrong answers become lessons, not failures
Most e learning marks an answer wrong and moves on. CareStream does not. Every wrong answer triggers an automatic follow up loop that teaches the point again and rechecks it, so no knowledge gap is left behind.
A wrong answer immediately opens a short lesson explaining the point, so the gap is closed there and then.
A fresh question on the same point checks the lesson has landed. The loop repeats until it has.
Staff move on to the next module and their certificate once they genuinely know the answer, not just after one lucky guess.
Why choose CareStream?
Training built for the care sector, delivered the way busy teams actually learn.
- 90+ care-specific training courses
- Bitesize, engaging lessons your staff actually finish
- Mapped to the Care Certificate & CQC standards
- Available in 60+ languages
- Instant certificate on completion
- Flexible learning, anytime, on any device
- Content kept up to date with UK care regulations
- Time to complete: ~35 min
Frequently asked questions.
Is Catheter Care training mandatory in care settings?
How often should staff complete Catheter Care training?
Can CareStream deliver Catheter Care training in other languages?
Does the training include an assessment?
More training your team may need
More mandatory and role-specific training CareStream delivers to your team, in the hub, in any language. Add any of these to your basket.
Annual CertificatePositive Behaviour Support / De-escalation
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Bulk discounts from 10+ licences
Annual CertificateEpilepsy and Buccal Midazolam Administration
This annual refresher covers how we support residents with epilepsy at the Home, including recognising seizures, keeping people safe during episodes, and the knowledge requirements for buccal midazolam administration. This training covers the knowledge component only. Practical competency assessment must be completed separately before you can administer buccal midazolam in real situations.
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Annual CertificateDiabetes Awareness
This annual refresher training covers the essential knowledge and skills you need to support residents with diabetes. You will learn about the types of diabetes, how residents are assessed and their care planned, how to recognise and respond to complications like hypoglycaemia, and how residents are empowered to manage their own condition wherever safely possible. This training reflects good practice for diabetes care in care homes and should be applied alongside your organisation's policies and procedures, helping ensure high quality, person centred care.
Bulk discounts from 10+ licences
Annual CertificatePEG Feeding Care
This module covers the knowledge you need to safely support residents who receive nutrition through a PEG tube. You will learn about what a PEG is, how to recognise problems, infection control, and our home's procedures. Remember: this module covers knowledge only. You must also complete practical competency assessment before providing PEG feeding care.
Bulk discounts from 10+ licences
Annual CertificateDental Decontamination and HTM 01-05
This training covers the safe decontamination of reusable dental instruments following HTM 01-05 guidance. You will learn the complete decontamination cycle from used instruments through cleaning, inspection and sterilisation to safe storage. This protects patients and staff from cross infection including blood borne viruses and ensures our practice meets CQC and GDC standards.
Bulk discounts from 10+ licences
Annual CertificateChallenging Behaviour Management
This training helps you understand and respond safely to challenging behaviour in our home. You will learn how to recognise triggers, use de-escalation techniques, and follow our policies to protect residents and staff. Managing behaviour well keeps everyone safe and maintains dignity.
Bulk discounts from 10+ licences
Give your team catheter care training that actually sticks.
Add it to your basket, allocate it in seconds, and let the evidence build itself.
Compared
Three ways to train a care team.
These modules are written and kept current by us, so your managers do not have to write or maintain them. We have compared what each approach does rather than naming providers, because products change and this should still be true next year.
| CareStream | A generic e-learning library | A trainer you book | |
|---|---|---|---|
| Try a real lesson and a real question before you buy | |||
| Learning outcomes and time to complete stated up front | |||
| Written lesson sections, each with its own illustration | |||
| Interactive exercises after the lesson that teaches them, in every module | |||
| Assessment in every module, with the key points to revisit | |||
| Taken in any of sixty plus languages | |||
| A wrong answer triggers a follow-up lesson, not just a re-sit | |||
| Practical sign-off by a manager where the subject needs it | |||
| Completion files itself into your training matrix and evidence pack | |||
| Bought one module at a time, with no annual contract |
Generic libraries are often cheaper per learner. They teach a national standard rather than being built, updated and evidenced around the way a CQC-registered service is actually inspected.
Care policies
Every module is written from a policy
If the policy behind it is out of date, the training inherits that. Sixty six policies written for your service, checked against current law and read by a person before they carry your name, from £39.
