Prevent Duty (Counter-Terrorism Awareness) training that gets your team CQC-ready
- CQC-aligned, mapped to the Care Certificate framework
- Completed in the hub in over 60 languages
- A certificate for every staff member, for your CQC evidence
- A wrong answer triggers a follow-up lesson, so gaps are closed
No subscription needed. Bulk discounts from 10+ licences.
From £25.99 per staff member, one-off. No subscription needed.
Trusted by UK care providers
Specialists in the technology behind it all
The same technology behind the world's best products powers CareStream, so your team's prevent duty (counter-terrorism awareness) training stays accurate, always up to date with the latest guidance, and is delivered in over 60 languages.
What is the Prevent Duty?
The Prevent Duty is a legal requirement under the Counter-Terrorism and Security Act 2015. It requires care settings to have due regard to the need to prevent people from being drawn into terrorism.
This applies to residents, their visitors, and staff. Terrorism means using or threatening violence to influence government or intimidate the public for political, religious, racial, or ideological reasons.
Extremism means vocal or active opposition to fundamental British values including democracy, the rule of law, individual liberty, and mutual respect and tolerance of different faiths and beliefs.
What is the main purpose of the Prevent Duty in a care home setting?
In the hub, a wrong answer sends the staff member a short follow-up lesson and a fresh question on the same point. They close the gap before they can finish the module, and every attempt is recorded for your CQC evidence.
That is how the training works. Give your whole team the full Prevent Duty (Counter-Terrorism Awareness) module.
Avg. Duration
About 35 minutes
Certificate
For every staff member
Available Languages (60+)
Course Published by
A clear, practical grounding in prevent duty (counter-terrorism awareness).
This training explains your legal duty to help prevent people from being drawn into terrorism. You will learn how to recognise signs that someone may be vulnerable to radicalisation, understand what terrorism and extremism mean, and know exactly what to do if you have concerns about a resident, visitor, or colleague at the care setting.
By the end, your staff will be able to:
- Explain what the Prevent Duty is and why it applies to care setting staff
- Recognise signs that someone may be vulnerable to radicalisation or extremism
- Identify behaviours or changes that could indicate a safeguarding concern related to radicalisation
- Describe the correct reporting procedure to follow if you have concerns
- Apply the principles of openness and transparency when responding to safeguarding concerns
A closer look at the prevent duty (counter-terrorism awareness) module.
The module is built in short, practical sections. Each one teaches a part of the topic, then applies it to a real care scenario and checks understanding before moving on.
What is the Prevent Duty?
The Prevent Duty is a legal requirement under the Counter-Terrorism and Security Act 2015. It requires care settings to have due regard to the need to prevent people from being drawn into terrorism. This applies to residents, their visitors, and staff. Terrorism means using or threatening violence to influence government or intimidate the public for political, religious, racial, or ideological reasons. Extremism means vocal or active opposition to fundamental British values including democracy, the rule of law, individual liberty, and mutual respect and tolerance of different faiths and beliefs.
Who Might Be Vulnerable?
Anyone can be vulnerable to radicalisation, regardless of age, background, gender, or religion. In a care setting setting, residents may be particularly vulnerable due to isolation, loneliness, cognitive impairment, mental health issues, or feeling they have lost their sense of purpose or identity. People experiencing grief, loss, or significant life changes may also be more susceptible. Vulnerability is not about a person's faith or ethnicity. It is about their circumstances and emotional state.
Recognising Signs of Concern
There is no single sign that someone is being radicalised, but you should be alert to changes in behaviour or attitude. Warning signs might include increased isolation or secretiveness, sudden changes in beliefs or views, expressing support for extremist ideologies or terrorist actions, accessing extremist material online or in print, significant changes in appearance or dress, increased anger or hostility towards particular groups, or being in contact with people who may hold extremist views. Trust your instincts. If something feels wrong, report it.
What To Do If You Have Concerns
If you have any concerns that a resident, visitor, or colleague may be vulnerable to radicalisation or may be trying to radicalise others, you must report this immediately to the manager. Do not wait. Do not investigate yourself or confront the person. Record exactly what you have seen or heard, including dates and times. The manager will assess the concern and follow safeguarding procedures. This may involve contacting the local authority safeguarding team or the police Prevent team. Your concern may seem small, but it could be part of a bigger picture. It is always better to report and be wrong than to stay silent.
Protecting Residents and Being Open
Protecting residents from radicalisation is part of safeguarding. Under Regulation 13 Safeguarding Service Users from Abuse and Improper Treatment, the care setting must protect residents from all forms of abuse. If concerns are raised, the care setting will work with relevant authorities to keep everyone safe. the care setting follows the Duty of Candour, which means being open and transparent. If an incident occurs that affects a resident's safety or wellbeing, the care setting will be honest with the resident and their representatives, explain what happened, apologise if appropriate, and explain what actions are being taken. This applies to all safeguarding concerns including those related to Prevent.
Prevent is Part of Safeguarding
Prevent is not about spying on people or discriminating against anyone because of their religion, ethnicity, or beliefs. It is about safeguarding vulnerable people from harm. Just as you would report concerns about physical abuse, financial abuse, or neglect, you must report concerns about radicalisation. The Prevent Duty sits alongside all other safeguarding duties. You do not need to be certain that radicalisation is happening. If you have a concern, report it. Professionals will assess the situation. Remember that early intervention can protect someone from being drawn into terrorism and potentially save lives.
The things your team must remember.
- The Prevent Duty is a legal requirement. care settings must help prevent people from being drawn into terrorism.
- Anyone can be vulnerable to radicalisation. Factors like isolation, loss, mental health issues, and cognitive impairment can increase risk.
- Report concerns immediately to the manager. Do not wait, investigate yourself, or confront the person.
- Prevent is part of safeguarding. It is about protecting vulnerable people from harm, not about discrimination.
- Be alert to changes in behaviour, increased isolation, extreme views, or contact with extremist material.
- The Duty of Candour applies. the care setting will be open and transparent with residents and representatives about safeguarding incidents.
Not a slideshow once a year. Training that sticks.
CareStream delivers prevent duty (counter-terrorism awareness) training in the hub your team already uses, grounded in best practice and your own policies, so it fits your care setting and not a generic template.
Short teaching sections and a real care scenario, then an assessment that checks understanding.
Staff complete it in over 60 languages, while your records stay in English.
A wrong answer triggers a short follow-up lesson and a fresh question, so the gap is closed.
Automatic reminders at 90, 30 and 7 days, with a live compliance dashboard.
From your dashboard to your team, in the CareStream hub.
Training is delivered in the hub each staff member logs into. You allocate the modules, they complete them in their own language, and you get the completion records and certificates for your CQC evidence, with any gaps closed by automatic follow up training.
Assign Prevent Duty (Counter-Terrorism Awareness) to each staff member in seconds. No course builder and no setup for each person.
Staff work through the module on any device, in over 60 languages, teaching then checking understanding. A wrong answer sends a short follow up lesson.
See live completion status and a certificate for every person, ready as evidence for CQC.
Any step, in their language, in one tap.
Care teams are diverse and training should not leave anyone behind. On any lesson or question, a staff member taps the language button and the whole step flips into the language they think in. They understand it properly, and your records stay in English.
- One tap flips any lesson or question into their language, instantly.
- Over 60 languages, with no setup and no separate versions to manage.
- Completions and certificates stay in English for your CQC evidence.
Try the language buttons in the preview above.
Built for real learning, not box ticking
Every CareStream course goes further than a lesson and a quiz. These features come as standard on every course, giving your staff a richer way to learn and giving you the evidence to prove it.
Every course is built on recognised UK guidance and cites its sources, from NICE and Skills for Care to the NHS and the legislation itself.
A plain English glossary of the technical terms in each course. A simple way to support every learner, including staff with English as a second language.
A quick knowledge check before the lesson is compared with the final assessment, so every certificate comes with evidence of how much the course actually taught.
After passing, staff record what they will do differently in their day to day work. Their reflection is saved to their training record and shown with their certificate.
A printable one page takeaway of the outcomes, key points and key terms. Perfect for staff files, supervision conversations and the staff room wall.
A printable checklist for managers to confirm skills in practice, with a sign off section. It completes the picture beyond the knowledge assessment.
Wrong answers become lessons, not failures
Most e learning marks an answer wrong and moves on. CareStream does not. Every wrong answer triggers an automatic follow up loop that teaches the point again and rechecks it, so no knowledge gap is left behind.
A wrong answer immediately opens a short lesson explaining the point, so the gap is closed there and then.
A fresh question on the same point checks the lesson has landed. The loop repeats until it has.
Staff move on to the next module and their certificate once they genuinely know the answer, not just after one lucky guess.
Why choose CareStream?
Training built for the care sector, delivered the way busy teams actually learn.
- 90+ care-specific training courses
- Bitesize, engaging lessons your staff actually finish
- Mapped to the Care Certificate & CQC standards
- Available in 60+ languages
- Instant certificate on completion
- Flexible learning, anytime, on any device
- Content kept up to date with UK care regulations
- Time to complete: ~35 min
Frequently asked questions.
Is Prevent Duty (Counter-Terrorism Awareness) training mandatory in care settings?
How often should staff complete Prevent Duty (Counter-Terrorism Awareness) training?
Can CareStream deliver Prevent Duty (Counter-Terrorism Awareness) training in other languages?
Does the training include an assessment?
More training your team may need
More mandatory and role-specific training CareStream delivers to your team, in the hub, in any language. Add any of these to your basket.
Annual CertificateDuty of Candour
This training explains your legal and professional duty to be open and honest with residents and their families when mistakes happen in care. You will learn when the formal Duty of Candour applies, what actions you must take, and how to support residents through difficult conversations. Being transparent builds trust and helps us learn from incidents.
Bulk discounts from 10+ licences
Annual CertificateWhistleblowing
This training explains how to raise concerns about poor practice, risks to residents, or wrongdoing at the Home. You will learn when and how to speak up, what protection you have, and why reporting concerns is part of your duty of care. Speaking up keeps residents safe and maintains high standards of care.
Bulk discounts from 10+ licences
Annual CertificateComplaints Handling
This training covers how we handle complaints at our home, following our Duty of Candour Policy. You will learn when and how to be open with residents and families when things go wrong, how to respond to concerns properly, and how to record and learn from complaints. Handling complaints well protects residents and builds trust.
Bulk discounts from 10+ licences
Annual CertificateCommunication / Professional Behaviour
This module covers how we communicate effectively with residents, families, colleagues and other professionals at our home. Good communication is at the heart of quality care and helps us meet CQC standards. You will learn our home's approach to professional communication, information sharing, and maintaining respectful relationships in all situations.
Bulk discounts from 10+ licences
Annual CertificatePositive Behaviour Support / De-escalation
This module teaches you how to support residents who display behaviours that challenge, using positive approaches to prevent distress and de-escalate situations safely. You will learn how to recognise triggers, respond calmly, and follow your organisation's policies on managing antisocial behaviour while protecting everyone's dignity and safety.
Bulk discounts from 10+ licences
Annual CertificateEpilepsy and Buccal Midazolam Administration
This annual refresher covers how we support residents with epilepsy at the Home, including recognising seizures, keeping people safe during episodes, and the knowledge requirements for buccal midazolam administration. This training covers the knowledge component only. Practical competency assessment must be completed separately before you can administer buccal midazolam in real situations.
Bulk discounts from 10+ licences
Give your team prevent duty (counter-terrorism awareness) training that actually sticks.
Add it to your basket, allocate it in seconds, and let the evidence build itself.
Compared
Three ways to train a care team.
These modules are written and kept current by us, so your managers do not have to write or maintain them. We have compared what each approach does rather than naming providers, because products change and this should still be true next year.
| CareStream | A generic e-learning library | A trainer you book | |
|---|---|---|---|
| Try a real lesson and a real question before you buy | |||
| Learning outcomes and time to complete stated up front | |||
| Written lesson sections, each with its own illustration | |||
| Interactive exercises after the lesson that teaches them, in every module | |||
| Assessment in every module, with the key points to revisit | |||
| Taken in any of sixty plus languages | |||
| A wrong answer triggers a follow-up lesson, not just a re-sit | |||
| Practical sign-off by a manager where the subject needs it | |||
| Completion files itself into your training matrix and evidence pack | |||
| Bought one module at a time, with no annual contract |
Generic libraries are often cheaper per learner. They teach a national standard rather than being built, updated and evidenced around the way a CQC-registered service is actually inspected.
Care policies
Every module is written from a policy
If the policy behind it is out of date, the training inherits that. Sixty six policies written for your service, checked against current law and read by a person before they carry your name, from £39.
