Staff Training/Conduct & governance
CQC-aligned · Care Certificate framework

Prevent Duty (Counter-Terrorism Awareness) training that gets your team CQC-ready

  • CQC-aligned, mapped to the Care Certificate framework
  • Completed in the hub in over 60 languages
  • A certificate for every staff member, for your CQC evidence
  • A wrong answer triggers a follow-up lesson, so gaps are closed

From £25.99 per staff member, one-off. No subscription needed.

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The same AI and technology behind the world's best products powers CareStream, so your team's prevent duty (counter-terrorism awareness) training stays accurate, always up to date with the latest guidance, and is delivered in over 60 languages.

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CareStreamAI Prevent Duty (Counter-Terrorism Awareness) training: What is the Prevent Duty?
Lesson 1 of 6

What is the Prevent Duty?

The Prevent Duty is a legal requirement under the Counter-Terrorism and Security Act 2015. It requires care homes to have due regard to the need to prevent people from being drawn into terrorism. This applies to residents, their visitors, and staff. Terrorism means using or threatening violence to influence government or intimidate the public for political, religious, racial, or ideological reasons. Extremism means vocal or active opposition to fundamental British values including democracy, the rule of law, individual liberty, and mutual respect and tolerance of different faiths and beliefs.

A clear, practical grounding in prevent duty (counter-terrorism awareness).

This training explains your legal duty to help prevent people from being drawn into terrorism. You will learn how to recognise signs that someone may be vulnerable to radicalisation, understand what terrorism and extremism mean, and know exactly what to do if you have concerns about a resident, visitor, or colleague at the care setting.

By the end, your staff will be able to:

Explain what the Prevent Duty is and why it applies to care setting staff
Recognise signs that someone may be vulnerable to radicalisation or extremism
Identify behaviours or changes that could indicate a safeguarding concern related to radicalisation
Describe the correct reporting procedure to follow if you have concerns
Apply the principles of openness and transparency when responding to safeguarding concerns

A closer look at the prevent duty (counter-terrorism awareness) module.

The module is built in short, practical sections. Each one teaches a part of the topic, then applies it to a real care scenario and checks understanding before moving on.

01

What is the Prevent Duty?

The Prevent Duty is a legal requirement under the Counter-Terrorism and Security Act 2015. It requires care settings to have due regard to the need to prevent people from being drawn into terrorism. This applies to residents, their visitors, and staff. Terrorism means using or threatening violence to influence government or intimidate the public for political, religious, racial, or ideological reasons. Extremism means vocal or active opposition to fundamental British values including democracy, the rule of law, individual liberty, and mutual respect and tolerance of different faiths and beliefs.

CareStreamAI Prevent Duty (Counter-Terrorism Awareness) training: What is the Prevent Duty?
02

Who Might Be Vulnerable?

Anyone can be vulnerable to radicalisation, regardless of age, background, gender, or religion. In a care setting setting, residents may be particularly vulnerable due to isolation, loneliness, cognitive impairment, mental health issues, or feeling they have lost their sense of purpose or identity. People experiencing grief, loss, or significant life changes may also be more susceptible. Vulnerability is not about a person's faith or ethnicity. It is about their circumstances and emotional state.

CareStreamAI Prevent Duty (Counter-Terrorism Awareness) training: Who Might Be Vulnerable?
03

Recognising Signs of Concern

There is no single sign that someone is being radicalised, but you should be alert to changes in behaviour or attitude. Warning signs might include increased isolation or secretiveness, sudden changes in beliefs or views, expressing support for extremist ideologies or terrorist actions, accessing extremist material online or in print, significant changes in appearance or dress, increased anger or hostility towards particular groups, or being in contact with people who may hold extremist views. Trust your instincts. If something feels wrong, report it.

CareStreamAI Prevent Duty (Counter-Terrorism Awareness) training: Recognising Signs of Concern
04

What To Do If You Have Concerns

If you have any concerns that a resident, visitor, or colleague may be vulnerable to radicalisation or may be trying to radicalise others, you must report this immediately to the manager. Do not wait. Do not investigate yourself or confront the person. Record exactly what you have seen or heard, including dates and times. The manager will assess the concern and follow safeguarding procedures. This may involve contacting the local authority safeguarding team or the police Prevent team. Your concern may seem small, but it could be part of a bigger picture. It is always better to report and be wrong than to stay silent.

CareStreamAI Prevent Duty (Counter-Terrorism Awareness) training: What To Do If You Have Concerns
05

Protecting Residents and Being Open

Protecting residents from radicalisation is part of safeguarding. Under Regulation 13 Safeguarding Service Users from Abuse and Improper Treatment, the care setting must protect residents from all forms of abuse. If concerns are raised, the care setting will work with relevant authorities to keep everyone safe. the care setting follows the Duty of Candour, which means being open and transparent. If an incident occurs that affects a resident's safety or wellbeing, the care setting will be honest with the resident and their representatives, explain what happened, apologise if appropriate, and explain what actions are being taken. This applies to all safeguarding concerns including those related to Prevent.

CareStreamAI Prevent Duty (Counter-Terrorism Awareness) training: Protecting Residents and Being Open
06

Prevent is Part of Safeguarding

Prevent is not about spying on people or discriminating against anyone because of their religion, ethnicity, or beliefs. It is about safeguarding vulnerable people from harm. Just as you would report concerns about physical abuse, financial abuse, or neglect, you must report concerns about radicalisation. The Prevent Duty sits alongside all other safeguarding duties. You do not need to be certain that radicalisation is happening. If you have a concern, report it. Professionals will assess the situation. Remember that early intervention can protect someone from being drawn into terrorism and potentially save lives.

CareStreamAI Prevent Duty (Counter-Terrorism Awareness) training: Prevent is Part of Safeguarding

The things your team must remember.

  • The Prevent Duty is a legal requirement. care settings must help prevent people from being drawn into terrorism.
  • Anyone can be vulnerable to radicalisation. Factors like isolation, loss, mental health issues, and cognitive impairment can increase risk.
  • Report concerns immediately to the manager. Do not wait, investigate yourself, or confront the person.
  • Prevent is part of safeguarding. It is about protecting vulnerable people from harm, not about discrimination.
  • Be alert to changes in behaviour, increased isolation, extreme views, or contact with extremist material.
  • The Duty of Candour applies. the care setting will be open and transparent with residents and representatives about safeguarding incidents.

Who and how often

Prevent Duty (Counter-Terrorism Awareness) is refreshed every year, for the staff in your care setting whose roles require it.

CQC and standards

Supports the training evidence CQC expects to see for a well-run, safe care setting.

Not a slideshow once a year. Training that sticks.

CareStream delivers prevent duty (counter-terrorism awareness) training in the hub your team already uses, grounded in best practice and your own policies, so it fits your care setting and not a generic template.

Teach, then assess

Short teaching sections and a real care scenario, then an assessment that checks understanding.

In any language

Staff complete it in over 60 languages, while your records stay in English.

Learn and retry

A wrong answer triggers a short follow-up lesson and a fresh question, so the gap is closed.

Renewals handled

Automatic reminders at 90, 30 and 7 days, with a live compliance dashboard.

From your dashboard to your team, in the CareStream hub.

Training is delivered in the hub each staff member logs into. You allocate the modules, they complete them in their own language, and you get the completion records and certificates for your CQC evidence, with any gaps closed by automatic follow up training.

  1. 01

    Buy and allocate

    Assign Prevent Duty (Counter-Terrorism Awareness) to each staff member in seconds. No course builder and no setup for each person.

  2. 02

    They complete it in the hub

    Staff work through the module on any device, in over 60 languages, teaching then checking understanding. A wrong answer sends a short follow up lesson.

  3. 03

    You track it

    See live completion status and a certificate for every person, ready as evidence for CQC.

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Any step, in their language, in one tap.

Care teams are diverse and training should not leave anyone behind. On any lesson or question, a staff member taps the language button and the whole step flips into the language they think in. They understand it properly, and your records stay in English.

  • One tap flips any lesson or question into their language, instantly.
  • Over 60 languages, with no setup and no separate versions to manage.
  • Completions and certificates stay in English for your CQC evidence.

Try the language button in the preview, or see every language

The CareStream hub
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Prevent Duty (Counter-Terrorism Awareness)

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CareStreamAI Prevent Duty (Counter-Terrorism Awareness) training

Learning: what to read first

About 35 min

This training explains your legal duty to help prevent people from being drawn into terrorism. You will learn how to recognise signs that someone may be vulnerable to radicalisation, understand what terrorism and extremism mean, and know exactly what to do if you have concerns about a resident, visitor, or colleague at the care setting.

Inside every course

Built for real learning, not box ticking

Every CareStream course goes further than a lesson and a quiz. These features come as standard on every course, giving your staff a richer way to learn and giving you the evidence to prove it.

References and further reading

Every course is built on recognised UK guidance and cites its sources, from NICE and Skills for Care to the NHS and the legislation itself.

Key terms explained

A plain English glossary of the technical terms in each course. A simple way to support every learner, including staff with English as a second language.

Measured learning gain

A quick knowledge check before the lesson is compared with the final assessment, so every certificate comes with evidence of how much the course actually taught.

Reflective practice

After passing, staff record what they will do differently in their day to day work. Their reflection is saved to their training record and shown with their certificate.

A course summary to keep

A printable one page takeaway of the outcomes, key points and key terms. Perfect for staff files, supervision conversations and the staff room wall.

Observed competency checklist

A printable checklist for managers to confirm skills in practice, with a sign off section. It completes the picture beyond the knowledge assessment.

The CareStream staff training hub showing assigned courses, progress and follow up questionsThe end of module screen with the reflective practice prompt, mapped standards and the printable course summary and competency checklist all available in CareStreamThe printable one page course summary with learning outcomes, key points, key terms and references all available for CPD approved CareStream training modulesThe printable observed competency checklist with tick boxes and a manager sign off section all available for CPD approved CareStream training modulesThe Follow-up section of the staff hub listing the questions a staff member got wrong, each with Learn and retry options all available for CPD approved CareStream training modules
The follow up loop

Wrong answers become lessons, not failures

Most e learning marks an answer wrong and moves on. CareStream does not. Every wrong answer triggers an automatic follow up loop that teaches the point again and rechecks it, so no knowledge gap is left behind.

The Follow-up section of the staff hub listing the questions a staff member got wrong, each with Learn and retry options all available for CPD approved CareStream training modules

Instant lesson and feedback

A wrong answer immediately opens a short lesson explaining the point, so the gap is closed there and then.

Targeted follow up question

A fresh question on the same point checks the lesson has landed. The loop repeats until it has.

Progress only when understood

Staff move on to the next module and their certificate once they genuinely know the answer, not just after one lucky guess.

Why CareStream

Why choose CareStream?

Training built for the care sector, delivered the way busy teams actually learn.

Time to complete: ~35 min

90+ care-specific training courses
Bitesize, engaging lessons your staff actually finish
Mapped to the Care Certificate & CQC standards
Available in 60+ languages
Instant certificate on completion
Flexible learning, anytime, on any device
Content kept up to date with UK care regulations
A care worker viewing their mandatory training on the CareStream app

Frequently asked questions.

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Give your team prevent duty (counter-terrorism awareness) training that actually sticks.

See how CareStream delivers your mandatory training in the hub, in any language.