Understanding language analytics

Language analytics show you which languages your team is asking in, helping you understand and support your workforce.

CareStreamAI · Analytics

Top policies this month

Medication312
Safeguarding231
Infection183
Moving129

Questions by channel

54%Web chat
31%Email
15%WhatsApp
Language use shown in your analytics

Knowing how your team uses CareStreamAI across different languages helps you support everyone well.

What you can see

  • The range of languages your staff ask in.
  • How often each language is used.
  • How this changes over time.

Why it is useful

If a large part of your team asks in a particular language, you may choose to offer extra support or make sure key information is shared clearly. It also shows inspectors that you support a diverse workforce.

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