How multilingual support works

Staff can ask questions in their own language and receive answers in that same language, all drawn from your policies.

CareStreamAI · Web chat
What do I need to record after a medication error?

Follow the steps in your Medication Management Policy:

  • Make the person safe and inform the nurse in charge
  • Complete a medication incident record
  • Tell the manager before the end of your shift

Source: Medication Management Policy, Section 4.2

Ask a policy question...
A question and answer in web chat

Many care teams speak a range of languages. CareStreamAI lets every member of staff use it comfortably, whatever language they are most confident in.

What your team experiences

  • A member of staff asks a question in their own language.
  • They receive an answer in that same language.
  • The answer is based on your own policies, so the guidance is always yours.

Nothing extra to set up

Staff do not need to choose a language or change any settings. They simply ask in the language they prefer and the reply comes back in the same language.

This helps overseas and international staff follow your policies accurately from their first day.

Still need a hand?

Our team replies to every support enquiry within one business day.