Formats you can upload
- PDF documents
- Microsoft Word documents
- Plain text files
Most policies, staff handbooks and procedure documents are already in one of these formats, so you can usually upload them as they are.
Getting the best results
- Upload documents that contain real text rather than scanned images of text, so the content can be read clearly.
- If a policy is made up of scanned pages, save it as a searchable PDF first.
- Keep each policy as its own document so staff get focused answers.
If you are unsure whether a document will work, upload it and check, or contact support and we will help.